Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. Run these experiments.

Digital Banking 148

Digital Banking social media System Customer Experience 148

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

PYMNTS

AUGUST 3, 2020

BankMobile, BBVA USA, BMO Harris, The Coastal Community Bank, First Independence Bank (a federally designated minority depository institution) and SEFCU will join Citi and Stanford Federal Credit Union in the offering beginning next year. “We 3) in announcing the bank’s agreement with Google. .

Google 239

Google Digital Banking Pennsylvania FDIC 239

The Paypers

MARCH 25, 2021

Meniga , a UK-based fintech that provides digital banking technology to banks, has closed USD 10 million in additional funding led by Velocity Capital and Frumtak Ventures.

Digital Banking 48

Digital Banking Technology Security Capital 48

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

SEPTEMBER 23, 2020

Senior citizens are the demographic group most vulnerable to identity fraud, as they are often not as digitally savvy as their younger counterparts nor as adept in online security best practices. Large investments in security measures are necessary for banks to protect themselves and their customers from this menace.

Technology 208

Technology Report Fraud Study 208

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

NOVEMBER 20, 2020

Studies have shown that CUs must personalize their in-branch and digital offerings with products and services tailored to individual members’ needs to stay competitive. Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks.

Technology 253

Technology Indiana Michigan Tools 253

BankInovation

SEPTEMBER 24, 2021

API integration provider and data network Plaid this week announced a new partnership with digital banking platform Q2 to offer customers a secure, reliable means to connect accounts to apps and services.

Digital Banking 98

Digital Banking Security Data Technology 98

PYMNTS

APRIL 28, 2020

Brattleboro Savings & Loan (BS&L) has chosen NCR Corporation , a global enterprise technology provider for the financial industry, to provide customers with an improved digital banking experience, the companies announced Tuesday (April 28) in a press release.

Digital Banking 142

Digital Banking Vermont Atlanta US 142

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

FICO

MAY 8, 2020

Security and Authentication in a Digital World. For many years we’ve been reliant on usernames and passwords to secure digital accounts – but we know these aren’t adequate. Any new authentication methods as a minimum, must offer a suitable level of security and be acceptable to those that use them.

Security 83

Security Digital Banking Study Survey 83

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

Perficient

OCTOBER 19, 2020

Digital Banking : Demand for digital banking has accelerated over the last 6+ months and should be a top priority for financial institutions. COVID-19 has changed both customer behavior and expectations, leaving them no choice but to use digital and contactless for their financial interactions.

Video 520

Video Security Tools Strategy 520

PYMNTS

JANUARY 18, 2021

Contactless payments have surged in popularity over the past year, fueled by both an increased reliance on digital banking as well as the effort to contain COVID-19’s spread by preventing consumers and workers from having to touch point of sale (POS) system surfaces or handle cash. Challenges In Deploying QR Codes.

Security 209

Security Payments System Retail 209

PYMNTS

APRIL 30, 2019

Cross River Bank, a company that provides banking services for FinTechs, has partnered with payments processor and tech provider RS2 Software to provide an improved payment and digital banking experience for its customers, the companies announced. RS2 builds payment solutions for upwards of 14 million merchants.

Digital Banking 179

Digital Banking Payments Software Fintech 179

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JUNE 25, 2019

Community financial institution (FI) Cross River Bank is acquiring Seed , a small business (SMB) digital banking company, reports in Reuters said on Monday (June 24). Cross River Bank has partnered with a range of FinTech startups since its 2008 launch, including collaborations with Stripe , Coinbase and Affirm , reports said.

Community Bank 116

Community Bank Community Digital Banking FDIC 116

PYMNTS

OCTOBER 12, 2018

With new risks come new solutions, and banks are taking this approach to data security: They are adopting technologies such as biometric authentication to protect sensitive information. At the same time, individual credit units may be small, but in aggregate they pack a punch.

Data 153

Data Digital Banking United States Security 153

PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking. Credit unions have had to reach out with messaging to walk consumers through new ways of using their accounts, taking advantage of various digital financial offerings or understanding how CUs have been protecting financial data. Convenience matters, too.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

PYMNTS

JUNE 29, 2020

digital banking apps such as Anna, Curve, U Account and Pockit since they depend upon the technology of Wirecard to handle payment processing, per the CNBC report. After the U.K.’s haven’t been able to get ahold of their cash, CNBC reported. The move affected multiple U.K.

Digital Banking 150

Digital Banking Cards Regulation Payments 150

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JUNE 24, 2020

Launched in 2005, Zopa is considered one of the world’s first P2P lenders — and in late 2018, it became the first P2P lender to be granted a conditional banking license by the Financial Conduct Authority (FCA), with plans for its digital bank offering to include a fixed-term savings product, a credit card and a money management app, the report said.

Security 215

Security Capital Cards Report 215

PYMNTS

OCTOBER 30, 2020

In today’s top news, Mastercard reveals its AI tool Cyber Secure to help banks fight cyber breaches, and Amazon reported record-setting earnings. Mastercard’s Cyber Secure Uses AI to Help Banks Fight Cyber Fraud. The final chapter in the digital banking transformation has not been written.

Cyber Security 148

Cyber Security Security Fraud Payments 148

PYMNTS

JANUARY 31, 2020

In the latest Merchants Guide To Navigating Global Payments Regulations , PYMNTS analyzes the international impact of the regulations, as well as how banks, merchants and regulators are adapting to Open Banking and security protection rules of their own as developments emerge in Europe.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

NOVEMBER 14, 2019

And when businesses seek to open a new account from their mobile phone or computer, KYC and AML – critical components of the onboarding process – must be approached with a digital-first strategy, in a significant disruption to the status quo of verifying identities in-person at the bank branch. Digital Banking, Digital Onboarding.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

NOVEMBER 9, 2018

Bottomline Technologies posted fiscal first quarter results that showed subscription and transaction revenue growth of double digits as management pointed to opportunities and gains in the B2B payments space. million. All told then, subscription and transaction revenues — primarily across the company’s cloud platforms — were $69.8

Technology 171

Technology Report Conference Management 171

PYMNTS

NOVEMBER 28, 2017

Online fraudsters pose threats that those bank robbers couldn’t possibly fathom, with the power to potential affect hundreds of thousands of consumers’ accounts – if not more. And now, new financial institutions are relying on technology to find ways to stop increasingly sophisticated cybercriminals in their tracks.

Digital Banking 121

Digital Banking Software Apple Security 121

Bank Innovation

APRIL 9, 2018

EXCLUSIVE – Interested in the latest trends in payments, digital banking, blockchain technology, API, security, big data and all the other hot topics in the fintech space? Come join Bank Innovation’s Telegram Group.

Innovation 360

Innovation Big Data blockchain Trends 360

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

Accenture

MARCH 24, 2017

With the introduction of PSD2, a new era of secure payments has begun in the European Union. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. The directive provides measures to protect the confidentiality and integrity of personalized security credentials.

Fraud 188

Fraud Security System Payments 188

PYMNTS

JULY 23, 2020

40%: Share of ATMs that run on Windows XP, which no longer receives security upgrades from Microsoft. 72%: Increase in FinTech app usage in Q1 2020. 50%: Decline in automated teller machine (ATM) use since the beginning of the COVID-19 pandemic. 10: Number of categories of livestreaming shows on Popshop. $3M:

Technology 166

Technology Retail ATM Data 166

Accenture

MARCH 24, 2017

With the introduction of PSD2, a new era of secure payments has begun in the European Union. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. The directive provides measures to protect the confidentiality and integrity of personalized security credentials.

Fraud 186

Fraud Security System Payments 186

PYMNTS

MAY 28, 2020

Welcome Technologies , which works to aid immigrants as they integrate into life in a new country, is partnering with Green Dot for the PODERCard, which will help U.S. Hispanic immigrants access digital banking services, according to a press release. Less than half of U.S.

Mobile 248

Mobile US FDIC Survey 248

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

MAY 28, 2019

There will always be teenagers, after all, and they have significant power and influence, along with a native mastery of mobile and other associated technologies. According to a report on Tuesday (May 28), a France-based “digital banking startup aimed at teenagers” called Pixpay has raised nearly $3.5. million in fresh capital.

Digital Banking 139

Digital Banking Google Mobile Groups 139