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3 Tips to Head Off a Digital Banking Conversion Nightmare

Gonzobanker

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. And to all … a good night.

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Security, fraud, and risk Model Bank profiles: Alfa Bank and USAA

Celent Banking

Banks have worked hard to manage the different risks across their institutions. Celent profiles two award-winning banks who have modelled excellence in their use of risk management technologies across their banks. ALFA-BANK: SETS THE STANDARDS FOR BASEL COMPLIANCE IN RUSSIA.

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Turning To AI To Reduce Digital Banking Risks

PYMNTS

According to a survey conducted last year by the Global Association of Risk Professionals (GARP), 88 percent of bank executives believe AI and ML adoption could provide “a foundational change” for risk management. That’s not to say that AI can’t change how banks secure transactions and reduce risk, though.

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How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel

PYMNTS

Bad actors may dial into call centers and pretend to be legitimate customers to trick staff into revealing details about the individuals, which could then be used to figure out the victims’ digital banking logins. Otherwise, the fraud could continue unnoticed. FIs can also help in the fight against CNP fraud.

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FFIEC issues updated guidance on authentication and access

CFPB Monitor

The Guidance is intended to provide financial institutions with examples of effective risk management principles and practices for access and authentication. Layered security controls. Multi-factor authentication as part of layered security. Monitoring, activity logging, and reporting processes and controls.

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Embedded Financing Helps Asia’s SMBs Weather Cash Flow Challenges

PYMNTS

“With the embedded finance model, including financial services like deposits and payments, the digital-only banks are able to be as a role to provide Banking-as-a-Service for non-financial companies, especially those who are the anchor in an ecosystem,” he told PYMNTS. Risk Management.

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Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels. Respect the data.