PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. Kennedy stated that 86 400 will exist, effectively, as a white-label offering to Cuscal clients, allowing for the emergence of Open Banking.

Digital Banking 134

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PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We Adapting to Social Distancing .

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FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Digital Lift-and-Shift Is Not a Digital Banking Strategy. Respect the data.

Digital Banking 98

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Accenture

APRIL 22, 2019

Just as a rushed serve can thwart a player’s chances of winning at squash, a rushed implementation of new technology capabilities can thwart a financial institution’s chances of winning in the digital economy. Customer expectations are changing fast in response to new digital capabilities now commonplace in most B2C industries.

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FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Banking doesn’t have to be boring!

Customer Experience 52

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PYMNTS

MARCH 6, 2020

But for financial institutions (FIs), some of which have been around for decades, understanding how to take the first steps in the digitization process can be an overwhelming task. At the same time, the logistical challenges and competitive pressures associated with digitization remain just as pertinent for community banks.

Community Bank 173

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ABA Community Banking

DECEMBER 11, 2014

Book Review: Handbook suits both Digital Aliens and Digital Natives Management Lines of Business Technology Core Systems Vendor Management Blogs Books for Bankers. 1Books for Bankers'

Handbook 100

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PYMNTS

SEPTEMBER 25, 2019

Among the biggest ongoing challenges and opportunities in payments – and a trend that will hold well into the 2020s, which are just about to start – is using mobile technology to bring more consumers into the formal financial sector. There is no Pan-African digital bank,” Hainy said. “So That’s not all.

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FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

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PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers.

How To 130

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PYMNTS

MAY 27, 2020

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. How Balancing Members’ Needs Improves End-To-End ATM Experiences. About The Tracker.

ATM 243

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FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford. expand_less Back To Top.

Survey 52

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Gonzobanker

JULY 8, 2022

A strategic mindset and an updated slate of skills will best position CIOs as successful technology leaders. While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology. 2: Talent Shortage.

Resources 146

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The Financial Brand

MARCH 9, 2021

Paradoxically, the increased use of digital banking will demand banks and credit unions devote more attention to the human element. The post How to Reboot Banking Channels As Pandemic Restraints Are Eased appeared first on The Financial Brand.

How To 36

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PYMNTS

JANUARY 31, 2019

The new Digital Banking Tracker highlights how banks are adopting new approaches to protect their customers and clients from nefarious actors. News From The Digital Banking Landscape. In the UAE, for instance, a group of banks recently banded together to crack down on acts of check-related fraud.

System 197

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The Financial Brand

JUNE 5, 2019

Lessons from Google on humanizing the digital banking experience through technology and data. The post How to Humanize Digital Experiences Like Google appeared first on The Financial Brand.

Google 29

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PYMNTS

MARCH 13, 2017

As banking becomes more digital, more financial institutions are turning to technological solutions to bring more customers on board. Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults.

Report 149

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PYMNTS

DECEMBER 29, 2020

Social distancing and stay-at-home mandates threw normal business operations into disarray and forced CUs to adapt on the fly to meet consumers’ newfound digital preferences and give staff the tools needed for remote operations. The CU tapped its security and technology divisions to receive the guidance and equipment to make this a reality.

Capital 190

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PYMNTS

DECEMBER 14, 2020

Just ask them, as was done for the December 2020 How To Put AI In Your 2021 FI Business Plan Playbook , a collaboration with Brighterion. AI can make it easier for financial institutions (FIs) to predict how likely their customers are to make timely payments and improve overall risk assessment capabilities.

Fraud 218

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Perficient

MAY 28, 2020

While it’s true that 5G has the potential to profoundly change the banking industry and be a more significant transformation for mobile technology than earlier generations, it’s also true that potential use cases, from connected payments to augmented reality, are unlikely to take place immediately. Dust Off Those Old App Ideas.

Mobile 340

Mobile Customer Experience Tools Data 340

PYMNTS

SEPTEMBER 17, 2020

In an interview with Karen Webster, Mike Diamond , general manager of digital banking at Mitek , said it’s unlikely that customers will revert back to their branch-intensive, pre-pandemic banking behaviors. At a high level, “digital is not simply a technology, it’s a habit of mind,” he said.

Mobile 296

Mobile Digital Banking ATM Industry 296

PYMNTS

JULY 29, 2019

At the time the transaction was announced, the companies said users would benefit from a “highly complementary combination” that offers a range of payments and financial services, spanning account processing and digital banking, integrated payments and the Clover POS system, among other products and services.

Data 185

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The Financial Brand

MARCH 4, 2019

Here's how to manage communications with key constituencies and find cross-selling opportunities when upgrading banking technologies. The post Marketing Communications Critical to Managing Risks With Digital Banking Conversions appeared first on The Financial Brand.

Digital Banking 28

Digital Banking Management Marketing Branding 28

PYMNTS

AUGUST 28, 2020

Goldman Sachs is pondering a $2 billion venture and growth fund that could boost its stature in the world of technology investing and help it court bigger investors and investments. Here’s how he sees the digital-first restaurant landscape shaking out. Goldman Sachs Eyes Creating $2B Tech Fund. Trackers and Reports.

Retail 208

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PYMNTS

JUNE 3, 2020

That point is driven home with numerous examples in PYMNTS’ latest Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. A firm’s connected ecosystem should enable this agility, which means choosing technology partners that support it.”. The End Of ‘The Data Hunt’.

Software 205

Software Innovation Examples Digital Banking 205

PYMNTS

NOVEMBER 2, 2020

While much has been written about India’s vast unbanked population — roughly one-eighth by the World Bank’s estimates — the more important issue to really look at is how much of India ’s population is under banked , Mandar Agashe , founder, managing director and vice chairman of Sarvatra Technologies told Karen Webster.

Fintech 210

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PYMNTS

SEPTEMBER 15, 2020

And for financial institutions (FIs), that translates into an incredible opportunity to build better digital banking journeys for their customers. But an opportunity is only as good as the bank’s ability to pursue it. Is a given FinTech looking ahead to technology shifts to things like real-time transaction cards?

Fintech 224

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PYMNTS

JANUARY 18, 2017

2017 could have some big changes in store for digital banking. As the calendar turned to January, banks rolled out new ways for both commercial and corporate banking clients to conduct business by tapping the potential of several new financial innovations. Notable news from the Digital Banking space.

Data 100

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PYMNTS

SEPTEMBER 30, 2019

No matter how advanced we get, no matter how innovative technological advances we add on — there is always a little bit of history repeating in there. For Visa, be noted, the critical question is how to be part of encouraging and speeding that expansion. So today (Sept. The Changing Global Playing Field .

Marketing 211

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Chris Skinner

JUNE 14, 2017

Well, there is a way but most banks aren’t taking this way because they’re led by bankers who don’t get technology and don’t know how to implement digital transformation. 94% of the C-Suite team of banks are bankers with no background or experience of technology.

System 282

System Technology Course How To 282

Chris Skinner

JULY 21, 2017

There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city. The pedestrian replies: “oh, if you want to get there, I wouldn’t start from here”, and this is exactly how banks feel today.

Fintech 361

Fintech System Apple Technology 361

PYMNTS

DECEMBER 12, 2018

As that mobile technology get closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity. Banks and credit unions are still wrestling with the best ways to deploy mobile technology, and do so in ways that balance security, and safe authentication, and consumer convenience.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

NOVEMBER 20, 2019

As more merchants turn on near-field communication (NFC) technology and begin accepting contactless payments, it’s anticipated that more consumers will participate. billion transactions annually offering payment processing, risk management, digital banking and more.

Cards 117

Cards Risk Management Study Payments 117

PYMNTS

JUNE 11, 2019

Banks need to step up their technological approaches to this space, he noted, adding that enhanced algorithms and more strategic use of data available to banks can propel financial institutions’ (FIs’) position in the small business credit realm.

Lending 150

Lending Fintech Regulation Tools 150

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation.

Cards 283

Cards Meeting Mobile Digital Strategies 283

Jack Henry

JANUARY 8, 2024

Discover how to captivate accountholders and streamline employee efficiency. Learn why user-centric experiences matter in banking in the latest Fintalk Blog

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