PYMNTS

JANUARY 31, 2019

Instead, a deeper understanding of fraud — down to its genetic outline — is needed to be truly effective in fighting it. The new Digital Banking Tracker highlights how banks are adopting new approaches to protect their customers and clients from nefarious actors. News From The Digital Banking Landscape.

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PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers. We also offered authentication mechanisms coupled with DIY assistance tools for making account changes.

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FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Software does flag some transactions that seem out of place, but technology is often behind crooks who are getting more sophisticated at making their charges look legitimate.” Emphases added.).

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FICO

MARCH 30, 2023

This got me thinking about how the seemingly innocuous shift to digital is impacting things on a macro level. Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

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FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Respect the data.

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FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Banking doesn’t have to be boring!

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Customer Experience Digital Banking Video eBook 52

PYMNTS

DECEMBER 14, 2020

Just ask them, as was done for the December 2020 How To Put AI In Your 2021 FI Business Plan Playbook , a collaboration with Brighterion. AI can make it easier for financial institutions (FIs) to predict how likely their customers are to make timely payments and improve overall risk assessment capabilities. Smarter, Faster Decisioning.

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PYMNTS

MARCH 25, 2020

Digital fraud continues to flourish, with recent surveys finding that security breaches have increased 67 percent since 2014 and 11 percent since 2018. Organizations and security developers are investing billions of dollars in fighting these fraud attempts. Developments From Around the World of Digital Fraud.

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PYMNTS

AUGUST 3, 2017

Back in 2004, fraud was on the rise globally. Digital fraud was a new beast, and people didn’t know any better than to be tricked by phishing emails that today would raise red flags for even the most technologically illiterate consumers — sketchy email addresses, poor grammar and those classic sob stories from Nigerian princes, to name a few.

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FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

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South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. Small Idea – It’s Our Kid’s Technology. It was a sobering thought to realize that we are all really building most of this technology for our kids. Complicated technology sucks, but mortality sucks more. Big Idea – Trends.

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PYMNTS

MARCH 28, 2019

“A lot of them have been saying it for a while, but more and more of them are actually building data science and technology teams that really get it.”. That includes, at the most basic level, mobile and digital banking. They can only prevent fraud or money laundering on the basis of what they’ve been programmed to flag.

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FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19.

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Fraud Management Handbook Cards 52

PYMNTS

NOVEMBER 29, 2017

According to the forthcoming digital bank-and-brokerage service combo’s co-founder and CEO, Stephane Lintner, the firm is launching a model that reimagines security in the digital age. In the future, Lintner hopes to bring his bank’s services to an arena he sees as a natural extension: cryptocurrency security.

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PYMNTS

MAY 27, 2020

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. How Balancing Members’ Needs Improves End-To-End ATM Experiences. About The Tracker.

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PYMNTS

JULY 29, 2019

At the time the transaction was announced, the companies said users would benefit from a “highly complementary combination” that offers a range of payments and financial services, spanning account processing and digital banking, integrated payments and the Clover POS system, among other products and services.

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Data Leadership Taxes System 185

PYMNTS

MAY 25, 2020

The risk of infection is not bank customers’ only concern during the outbreak, however. Digital fraud and other forms of financial crime are also on the rise due to the uncertainty and confusion surrounding the crisis. COVID-19-Related Fraud. Several banks in the U.K. Tapping Human Intelligence and AI.

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Gonzobanker

JULY 8, 2022

A strategic mindset and an updated slate of skills will best position CIOs as successful technology leaders. While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology. 2: Talent Shortage.

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Resources Leadership Technology Management 139

PYMNTS

OCTOBER 19, 2018

There hasn’t been a surge in the amount of fraud specifically targeting financial services firms, but the overall fraud rate is climbing, particularly as consumers embrace mobile banking applications and digital banking channels. “We So I think [banks] need to be vigilant. Using data to fight fraud.

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Fraud Knowledge Base System Tools 100

PYMNTS

JANUARY 21, 2021

To deliver that personalization, she told PYMNTS, CUs are increasingly deploying advanced technologies, such as artificial intelligence (AI) and machine learning, while consolidating products and services. “We “It’s about whether I am proactively being provided a personalized experience in the background.”.

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Analytics Fraud Trends Mobile 240

FICO

JANUARY 25, 2021

The goal of CIM is to meet regulatory rules and legislation, prevent fraud and financial crime, and manage risk—all while making it simple for customers to transact. It is also an area targeted by criminals for fraud and money laundering and comes under serious regulatory scrutiny. Fraud prevention. Document verification.

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Management Fraud Customer Experience Compliance 98

Independent Banker

DECEMBER 31, 2022

“What’s interesting to me is the macro environment,” says Marilena Lakoumentas, senior vice president and chief digital officer at $3.3 billion-asset Bank of Tampa in Tampa, Fla. We’ve got capital market resets that are potentially happening, technology advancements and continued heightened digital expectations.

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Trends Payments Community Bank Texas 140

FICO

FEBRUARY 5, 2018

How is application fraud evolving? And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. How did you liaise with other groups within the business?

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Fraud Management Analytics Strategy 60

PYMNTS

NOVEMBER 27, 2019

Though FinTech firms have kick-started the competitive landscape, traditional FIs are also viewing these new market entrants as valuable partners that can enable the rollout of digital banking products more quickly than if those banks were to develop solutions in-house. As the U.S.

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Fraud Fintech Digital Banking Payments 111

PYMNTS

APRIL 19, 2018

The banking industry is racing to embrace AI technology. billion in 2017 alone, and 64 percent of banks reportedly plan to spend at least as much in the coming year as they did in the previous one. Ken Wong, head of customer insights for OCBC Bank , is seeing that growing interest firsthand.

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PYMNTS

MARCH 13, 2020

We have deep dives into business-to-business (B2B) payments for business-to-consumer (B2C) merchants, biometrics and Amazon ’s “Just Walk Out” technology. . Amazon Sells ‘Just Walk Out’ Technology To Merchants. Amazon is making its “Go” concept available to other retailers who have an interest in its “Just Walk Out” technology.

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Seattle Payments Retail Meeting 231

PYMNTS

DECEMBER 28, 2018

Looking at the results of the CUs recently commissioned Eye on Payments study, consumers expect more heading into 2019, and meeting those expectations will be about more than advanced technology alone. Moreover, Lynch told PYMNTS, the fraud is coming across on all channels. So, they are just as covered by fraud liability.

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Fraud Mobile Security Cards 131

PYMNTS

DECEMBER 12, 2018

As that mobile technology get closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity. Banks and credit unions are still wrestling with the best ways to deploy mobile technology, and do so in ways that balance security, and safe authentication, and consumer convenience.

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Fintech Mobile Analysis Technology 211

NCR

MARCH 25, 2016

And you may have even heard about the fury of investment activity in the technology, from large banks like JP Morgan, Goldman Sachs and Citi making strategic bets to over a quarter billion dollars of venture capital investments in the last 12 months. Blockchain technology has been the subject of research for over 30 years.

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PYMNTS

OCTOBER 11, 2018

Individually, most credit unions simply aren’t equipped to take on the challenge of building out modern digital infrastructures to support those offerings. “But because the investment made by the credit union owners of PSCU in the call centers was already there, the question is — how can we use them?

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Fraud Training Cards Tools 140

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

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Fintech Community Regional Technology 194

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. It’s about juggling bills, planning, investing, saving and, in this day and age, guarding against fraud.

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PYMNTS

DECEMBER 29, 2020

Getting on board with a new payment system — especially one that sends funds irreversibly and in real time — requires FIs to make many changes to internal processes like fraud-fighting s trategies.

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Payments Strategy United States Report 311

Gonzobanker

DECEMBER 19, 2022

In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. The Smarter Bank Technology Award. talent market.

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Community Fintech Industry Innovation 216

PYMNTS

JUNE 27, 2018

That was among the main themes of a recent interview with Manish Maakan, CEO of Intellect Global Transaction Banking (iGTB), a provider of corporate banking technology. The company recently announced that its CBX corporate banking platform will be available through IBM Cloud to reach bank customers.

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Big Data Analytics Case Study Data 171

South State Correspondent

JUNE 27, 2023

Bank data is much the same. You can survive as long as you use the same ecosystem, such as your core system and digital banking platform. This creates a standard set of business “objects” that are specific to banking. As technology and business practices evolve, the standard can be updated to accommodate these changes.

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South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. On its own, it figured out how to generate an email, test it and then raise rates if it had to (below).

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social media Data Marketing Technology 195