PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Digital Lift-and-Shift Is Not a Digital Banking Strategy. Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Respect the data.

Digital Banking 52

Digital Banking System Data Customer Experience 52

PYMNTS

AUGUST 13, 2018

Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.

Digital Banking 113

Digital Banking social media Course Marketing 113

PYMNTS

SEPTEMBER 25, 2019

Among the biggest ongoing challenges and opportunities in payments – and a trend that will hold well into the 2020s, which are just about to start – is using mobile technology to bring more consumers into the formal financial sector. There is no Pan-African digital bank,” Hainy said. “So That’s not all.

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

MAY 27, 2020

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. How Balancing Members’ Needs Improves End-To-End ATM Experiences. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Many CUs struggled to achieve such quick pivots, but those that had already invested in the necessary technologies and security infrastructures were able to make the shift.

Capital 190

Capital Operations Mobile Innovation 190

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

NOVEMBER 29, 2017

According to the forthcoming digital bank-and-brokerage service combo’s co-founder and CEO, Stephane Lintner, the firm is launching a model that reimagines security in the digital age. In the future, Lintner hopes to bring his bank’s services to an arena he sees as a natural extension: cryptocurrency security.

Digital Banking 108

Digital Banking Trends Security Regulation 108

Gonzobanker

JULY 8, 2022

A strategic mindset and an updated slate of skills will best position CIOs as successful technology leaders. While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology. 2: Talent Shortage.

Resources 139

Resources Leadership Technology Management 139

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

Perficient

MAY 28, 2020

While it’s true that 5G has the potential to profoundly change the banking industry and be a more significant transformation for mobile technology than earlier generations, it’s also true that potential use cases, from connected payments to augmented reality, are unlikely to take place immediately. Dust Off Those Old App Ideas.

Mobile 340

Mobile Customer Experience Tools Data 340

PYMNTS

DECEMBER 14, 2020

Just ask them, as was done for the December 2020 How To Put AI In Your 2021 FI Business Plan Playbook , a collaboration with Brighterion. AI can make it easier for financial institutions (FIs) to predict how likely their customers are to make timely payments and improve overall risk assessment capabilities.

Fraud 218

Fraud System Digital Banking Data 218

PYMNTS

JULY 29, 2019

At the time the transaction was announced, the companies said users would benefit from a “highly complementary combination” that offers a range of payments and financial services, spanning account processing and digital banking, integrated payments and the Clover POS system, among other products and services.

Data 185

Data Leadership Taxes System 185

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home.

Industry 101

Industry Technology Online Video 101

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

Cisco

APRIL 12, 2022

According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location. This is where Cisco technology can help. Optimize branch operations.

America 105

America Customer Experience Operations Survey 105

PYMNTS

AUGUST 28, 2020

Goldman Sachs is pondering a $2 billion venture and growth fund that could boost its stature in the world of technology investing and help it court bigger investors and investments. Here’s how he sees the digital-first restaurant landscape shaking out. Goldman Sachs Eyes Creating $2B Tech Fund. Trackers and Reports.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

OCTOBER 6, 2020

In today’s top news in digital-first banking, Bank of America has launched its Life Plan program, while United Airlines and Chase Card Services launched a United Gateway credit card. unveiled its new generation of automated teller machine (ATM) operating software. BoA Expands Into Digital Financial Planning for Consumers.

Cards 176

Cards ATM Georgia America 176

PYMNTS

MARCH 13, 2020

We have deep dives into business-to-business (B2B) payments for business-to-consumer (B2C) merchants, biometrics and Amazon ’s “Just Walk Out” technology. . Amazon Sells ‘Just Walk Out’ Technology To Merchants. Amazon is making its “Go” concept available to other retailers who have an interest in its “Just Walk Out” technology.

Seattle 231

Seattle Payments Retail Meeting 231

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. While a digital product manager may have operations or I.T.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Gonzobanker

DECEMBER 19, 2022

Chuck Purvis, Coastal Community – Purvis waved the flag of innovation in the credit union industry, helping Coastal become famous for its usage of interactive teller machines (ITMs) and launching the Constellation Digital Banking platform. The Smarter Bank Technology Award. The Smarter Bank Innovation Award.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

APRIL 19, 2018

The banking industry is racing to embrace AI technology. billion in 2017 alone, and 64 percent of banks reportedly plan to spend at least as much in the coming year as they did in the previous one. Ken Wong, head of customer insights for OCBC Bank , is seeing that growing interest firsthand.

Fraud 100

Fraud Digital Banking Technology Fintech 100

South State Correspondent

FEBRUARY 22, 2023

Almost equally important is the behavior or performance of a bank’s liability base with movement in interest rates. Non-Expert Deposit Pricing Management – How To Destroy Bank Franchise Value The best way to quickly destroy value is to peg a deposit product to an index such as SOFR, Prime, Fed Funds, or Treasuries.

Management 195

Management Marketing Branding Strategy 195

PYMNTS

JUNE 11, 2019

Banks need to step up their technological approaches to this space, he noted, adding that enhanced algorithms and more strategic use of data available to banks can propel financial institutions’ (FIs’) position in the small business credit realm.

Lending 150

Lending Fintech Regulation Tools 150

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. Digital Banking. Cashierless Checkout.

blockchain 170

blockchain Retail Trends Mobile 170

Gonzobanker

FEBRUARY 23, 2022

However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. As the gold rush period shakes out, Cornerstone predicts only one in five banks will have a strong enough I.T. More importantly, BaaS banks will need an I.T.

Community Bank 118

Community Bank Strategy Risk Management Fintech 118

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. The other is the latest technology. Louis, specifically, is very overbanked.”.

St. Louis 130

St. Louis Missouri Survey Kansas 130

NCR

MARCH 25, 2016

And you may have even heard about the fury of investment activity in the technology, from large banks like JP Morgan, Goldman Sachs and Citi making strategic bets to over a quarter billion dollars of venture capital investments in the last 12 months. Blockchain technology has been the subject of research for over 30 years.

blockchain 40

blockchain How To Technology Fraud 40

PYMNTS

NOVEMBER 1, 2018

With legal cannabis a fast-growing market, the industry has a unique opportunity to innovate and adopt technologies from scratch — adopting best practices from the get-go, rather than trying to fix another industry’s strategy. In California, where WAYV operates, and where the legal cannabis market is expected to reach a $5.1

Taxes 122

Taxes California Regulation Innovation 122

Abrigo

JANUARY 25, 2022

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

Management 195

Management Software Survey Fintech 195

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. On its own, it figured out how to generate an email, test it and then raise rates if it had to (below).

social media 195

social media Data Marketing Technology 195

Cisco

MARCH 26, 2021

Hear how Cisco’s customers have responded and scaled quickly to meet ever-changing opportunities and challenges. Customers are also needing to drive operational efficiencies in their security approach. The World Isn’t Getting Any Simpler, So How Can We Get More Effective At Staying Secure?

Customer Experience 71

Customer Experience Retail Operations Security 71

PYMNTS

MAY 28, 2020

At a high level, said Powley, FIs are looking to recommendations from the Centers for Disease Control and Prevention (CDC) and local municipalities for what needs to be done to operate in as normal a setting as possible. Other banks that have not made these investments will be a bit more challenged.”.

ATM 174

ATM Examples Digital Strategies Operations 174