How To Create A High Performing Bank With An Employee Handbook

Banker to Banker

Your bank employee handbook is probably a snooze-fest. If you are like most banks, your employee handbook was likely cobbled together from a template given to you by a third-party human resources firm or a revision of another bank’s handbook. Chances are your handbook is about as inspiring as refrigerator instructions Let’s be honest.

Three More Changes to Make to HR Handbook

New York's State of Mind

Good Afternoon Folks, Sorry for the delay but the morning got away from me. As much as I would love to dedicate space to the disclosure of the CapitalOne data breach I still have to get you updated on some HR bills signed by the governor recently that will have a direct operational impact on […]. HR New York State technology A.5308 Capital One Hairstyle interview

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New Exam Handbook Sparks Fears of Higher Bar for Small Banks

American Banker

A new exam handbook released by the Office of the Comptroller of the Currency is sparking concerns that the agency is quietly expanding heightened regulatory guidelines meant for larger banks to smaller institutions. community-banking occ law-regulation

If you have an employee handbook you have to read this…

New York's State of Mind

Whether or not you work in a unionized workplace, the National Labor Relations Board has used an expansive view of federal law to insert itself into , and implicitly attempt to micromanage, the American workplace in a way that is directly impacting your credit union operations. Those of you who think I’m exaggerating andor those […]. HR Legal Watch Regulatory interest-rate risk policies NLRB

5 Mind Blowing Concepts In Culture Banks Can Immediately Use

Banker to Banker

Earlier this week ( HERE ), we highlighted how an employee handbook can have a colossal impact on culture that can radically alter your bank’s trajectory. We showed employee handbook examples from Netflix, Zappos and Nordstrom to demonstrate how their cultural tone can be leveraged into a strategic difference We talked about how culture alone allowed Zingerman’s, a little Michigan deli, to have a worldwide following.

How to become a Digital Bank

ABA Community Banking

Book Review: Handbook suits both Digital Aliens and Digital Natives Management Lines of Business Technology Core Systems Vendor Management Blogs Books for Bankers. 1Books for Bankers

By the Books: Regulatory Expectations

ABA Community Banking

Regulatory principles and practices for business continuity management are spelled out in a booklet in the Federal Financial Institutions Examination Council’s IT Examination Handbook. When regulators revised the booklet in 2019, they changed its title from “Business Continuity Planning” to “Business Continuity Management.” The FFIEC said this move reflects the changes in customer and industry expectations for [.].

An ATM business built on big ideas — and brotherhood

ATM Marketplace

If there were a handbook titled "ATM Business-building for Dummies," Rule No. 1 probably would be "NEVER go into business with family." But the band of brothers who founded Grant Victor would argue that it's family bonds that form the bedrock of their ATM company

The LEI mechanism implementation: Next steps explained


The LEI Handbook, Exchange Data's Guide to Financial Codes, written by economist and Harvard trained Ozren Cvjetic, has recently been published. bobsguide sat down with the author to discuss the major themes covered in the book. Does your academic background provide you with unique

Federal and State Banking Regulators Issue New Examination Procedures on Sampling Methodologies, UDAP/UDAAP, and CARES Act

CFPB Monitor

On May 26, 2020, the OCC issued a significantly revised Sampling Methodologies booklet to be included in the Comptroller’s Handbook. The booklet rescinds and replaces the OCC’s prior version, which was last updated over 20 years ago (August 1998), and replaces the Office of Thrift Supervision (“OTS”) Examination Handbook Section 209 (Sampling). Recently, the federal banking regulators issued four new sets of examination procedures.

CMB Ushers China Into Blockchain eInvoicing


In May, President Xi Jinping stated that blockchain remains a “breakthrough” technology, while a handbook also appeared, geared toward educating government officials on blockchain.

Important Considerations When Growing the CRE Portfolio


The OCC Comptroller’s Handbook on CRE lending is careful to point out that CRE lending brings a unique take on other common lending risks, such as credit, interest rate, liquidity, operational, compliance, strategic and reputational risks. In a survey of community banks and credit unions at the 2016 Sageworks Risk Management Summit, 42 percent of respondents said Commercial Real Estate, or CRE, lending was their primary focus for loan portfolio growth.

Preparing for the Worst, Hoping for the Best

New York's State of Mind

Maybe it’s because the desolate Albany landscape with its frozen mounds of exhaust-tinged snow and sub-zero temperatures makes me feel like I’m inhabiting a post-apocalyptic world, but a couple of days ago I got around to reading the FFEIC’s new appendix to its examination handbook dedicated to disaster preparedness entitled Strengthening the Resilience of Outsourced […].

HUD Announces Suspension of Effective Date for New Down Payment Assistance Requirements

CFPB Monitor

HUD also advises that mortgagees may continue to follow the guidance in HUD Handbook 4000.1 As previously reported , recently a US District Court granted a preliminary injunction preventing the US Department of Housing and Urban Development (HUD) from implementing new requirements for government-provided down payment assistance in connection with FHA insured loans.

Is a Test Environment Necessary? 5 Reasons Why Financial Institutions Need One for Their AML & Fraud Monitoring Systems


The FFIEC IT Examination Handbook goes into more detail and states that “large and complex institutions should have a change management policy that defines what constitutes a change and establishes minimum standards governing the change process.” Change is inevitable. Software systems get upgraded; new technology gets implemented. Financial institutions should have Change Management Policies that define change, as well as establish the procedures around managing change.

CFPB Issues Updated CHARM Booklet

CFPB Monitor

The CFPB recently announced the availability of an updated Consumer Handbook on Adjustable Rate Mortgages , often referred to as the “CHARM booklet.” The Federal Register notice regarding the public availability of the updated booklet is available here. The biggest difference in the updated booklet is its size. The prior version issued in 2014 is 41 pages, while the updated version is a slender 13 pages.

HUD says “no” to DACA recipients

CFPB Monitor

HUD policy, currently reflected in HUD Handbook 4000.1 , provides that “[n]on-U.S. For some time the mortgage industry, without success, has asked the US Department of Housing and Urban Development to provide a clear answer to the question of whether Deferred Action for Childhood Arrival (DACA) recipients are eligible for FHA loans. HUD finally provided a clear answer in responding to an inquiry from Representative Pete Aguilar (D-CA): “DACA recipients remain ineligible for FHA loans.”.

How much should you segment FAS 5 (ASC 450-20) pools?


As stated in the Comptroller’s Handbook, “Effective management of the loan portfolio and the credit function is fundamental to a bank’s safety and soundness.” The Comptroller’s Handbook also states that an institution must understand “the portfolio’s product mix, industry and geographic concentrations, average risk ratings and other aggregate characteristics.”

Personal Loan Offers With Zero Processing Fee


Additional Reading: Personal Loan Handbook: All Questions Answered. Need urgent cash? Fret not! We’ve compiled a list of Personal Loans that offer zero processing fees and have a quick approval process. Read on.

The Big Spike In ‘CEO Fraud’


That’s an unfortunate but in some ways impressive record, considering that most BEC/EAC fraud relies on what the FBI referred to as “the oldest trick in the con artist’s handbook: deception.”.

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Measuring Loan Portfolio Credit Quality


But as the OCC instructs examiners in its Comptroller’s Handbook, loan portfolio management is the process by which these inherent risks are managed and controlled. All financial institution personnel play a role in the maintenance of positive asset quality through loan portfolio management, especially during periods of growth. The credit process inherently has risks.

HUD Throws in the Towel on Down Payment Assistance Revisions

CFPB Monitor

HUD also advised that mortgagees may continue to follow the guidance in HUD Handbook 4000.1 We have reported on the attempt by the U.S. Department of Housing and Urban Development (HUD) to impose new documentation requirements for down payment assistance provided by government entities to be used in connection with Federal Housing Administration (FHA) insured mortgage loans. For now, those efforts have come to an end. Initially , HUD announced the requirements in Mortgagee Letter 2019-06.

China’s Move To Embrace Blockchain


Government officials have even been given handbooks on how blockchain works and can be deployed. For China , cryptos are anathema, while the blockchain is to be embraced, or so it seems in light of recent policy and project announcements. China has grappled with cryptos , eying them with suspicion amid speculative trading that has seen both fortunes made and lost.

Are de novos making a comback?


Published this robust handbook on May 1st to guide the application process The small but notable increase in de novo bank formation activity suggests that the FDIC’s changes are being well received. The FDIC paper The Entry, Performance, and Risk Profile of De Novo Banks published in April 2016 reports that the number of de novo bank failures and acquisitions annually has drastically declined since 2010, primarily due to the fact that new bank formations have become nearly inexistent.

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Solving the Fintech Vendor Due Diligence Conundrum

Celent Banking

Federal Financial Institutions Examination Council’s (“FFIEC”) IT Examination HandBook detailing what sorts of due diligence a bank should conduct on its third party service provider, there’s still room for interpretation when deciding how more inexperienced banks should deal with those responsibilities. Banks are ultimately responsible for all of the services that they provide, even when they contract with third parties to help them deliver those services.

CFPB Proposes Temporary Extension of the GSE Patch and Revised Approach to the General Qualified Mortgage

CFPB Monitor

The CFPB recently proposed a temporary extension of the qualified mortgage (QM) that is based on a loan being eligible for sale to Fannie Mae or Freddie Mac (often referred to as the “GSE Patch”). The CFPB also proposed to replace the strict 43% debt-to-income (DTI) ratio basis for the general QM with an approach tied to the loan’s annual percentage rate (APR) that would still require the consideration of the DTI ratio or residual income.

Password protection best practices for lending and risk management solutions


The FFIEC provides similar recommendations within its policies for Authenticating e-Banking Customers as part of the IT Examination Handbook. Across personal and professional platforms, bankers have experience with managing passwords to online services. Yet given the confidential nature of data often stored in web-based lending, credit risk and portfolio risk solutions, bankers have to pay special attention to potential weaknesses in password management.

Walmart Goes Upscale Online


One of the principles of the still-in-progress omnicommerce handbook is that, in an ideal world, inventory is a fluid commodity that flows across channels as easily as revenue does into retailers’ pockets. That’s obviously not always the case, and Walmart is seeing what happens if it breaks that rule in a major way.

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The FCA Is Proposing Changes To Help Victims Of APP Fraud


The FCA wants to require firms to handle the complaints in line with the complaint handling rules laid out in the FCA handbook. The Financial Conduct Authority (FCA) of the U.K. on Tuesday (June 26) announced it is proposing changes to complaint handling rules to help victims of authorized push payment (APP) fraud.

New HUD Requirements for Down Payment Assistance Provided by Government Entities

CFPB Monitor

FHA mortgagees must document that the borrower’s MRI was provided by a government entity as either a gift or through secondary financing in a manner consistent with the National Housing Act and HUD Handbook 4000.1. b) and further clarified in the Handbook 4000.1; The new requirements will be incorporated into HUD Handbook 4000.1. On April 18, 2019 the U.S.

The language of rules: textual complexity in banking reforms


In 2007, all rules and guidance were contained in the Handbook of the Financial Services Authority (we exclude conduct rules). Zahid Amadxarif, James Brookes, Nicola Garbarino, Rajan Patel and Eryk Walczak. The banking reforms that followed the financial crisis of 2007-08 led to an increase in UK banking regulation from almost 400,000 to over 720,000 words. Did the increase in the length of regulation lead to an increase in complexity?

Helping SMBs Crack Digital ID Verification


To take a phrase from the journalist’s handbook: Trust, but verify. The marketplace economy — name a vertical within that space, whether it’s ride-hailing, project design or eCommerce — is growing by leaps and bounds, crossing borders and (at times) regulatory jurisdictions. To gain critical mass, online marketplaces that are just starting out need to onboard as many customers and suppliers as possible to ignite.

5 common lending challenges and how software can help


Missing, stale or improperly executed documents can, as the OCC Comptroller’s Handbook on Loan Portfolio Management states, “exacerbate problem loans and seriously hamper work-out efforts.” Institutions are equipped to solve five common challenges when they provide staff with the necessary data through an integrated software solution: 1. Improving transparency into business development.

SBI Home Loans


Additional Reading: Home Loan Handbook. The largest and most popular lender, State Bank of India, has some attractive Home Loan schemes. Here’s all the information you may need. State Bank of India (SBI) is perhaps the most sought-after bank in India. This is not only because SBI is the largest lender, but also because of its service over the years. Another fact is that SBI offers the lowest rates and charges when compared to other lenders. They also run special schemes for women.

CFPB proposes Regulation Z changes to address discontinuation of LIBOR index; Ballard Spahr to hold July 14 webinar

CFPB Monitor

Updated Consumer Handbook (CHARM Booklet) on Adjustable-Rate Mortgages. The updated handbook is discussed in a separate blog post. The CFPB has proposed amendments to Regulation Z to address the discontinuation of the London Inter-Bank Offered Rate (LIBOR) that is currently used by many creditors as the index for calculating the interest rate on credit cards and other variable-rate consumer credit products.