South State Correspondent

JUNE 4, 2019

It is the one function that drives up the most cost for a bank and is the most significant reason why bank customers still say they want a branch. Solve this problem, and you start to become a true digital bank. In this article, we look at the data around the problem and how to solve for it.

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Abrigo

DECEMBER 17, 2021

Digital Banking Report. How to Establish Quality Fintech Partnerships. How is Your Institution’s Loan Review Function Organized? The post How to Establish Quality Fintech Partnerships appeared first on Abrigo. Make the most out of your fintech partnership. 7 Steps for a Successful Software Implementation.

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Accenture

MARCH 11, 2021

It’s time to turn to the situation facing banks in the third of our three segments – Restructure to Survive. The post Restructure to Survive: How to turn around the weakest banks appeared first on Accenture Banking Blog.

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Chris Skinner

NOVEMBER 22, 2018

I was in the middle of a conversation about how to change the bank, when we started talking about the boardroom issue.

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ATM Marketplace

APRIL 11, 2023

As the technical capabilities of ATMs have increased, so has the sophistication of physical and digital attacks looking to access the cash and consumer data that ATMs store. To protect ATMs, businesses must fully understand the current global and regional-specific threats to both physical and digital bank property.

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ATM Marketplace

SEPTEMBER 21, 2021

Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15, shared insights into how to succeed in various areas of digital banking.

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Accenture

OCTOBER 7, 2015

Change is non-negotiable for retail banks to thrive in the digital banking era. This is especially true for the agile bank—a disruptive retail bank that is customer. But meaningful change cannot happen without leaders who are willing to change too. Read more.

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BankInovation

JULY 28, 2020

As you well know, even before the onset of the recent pandemic, the transition from “brick-and-mortar” to digital banking was well underway. For financial institutions, having effective web and mobile banking platforms were no longer a luxury, but a necessity.

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Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. There are interesting characteristics both in the new entrants and in the more established digital banks.

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PYMNTS

JULY 8, 2019

And the question of how to build a workable and innovative model in the developing world is one that has been on Nanu’s mind a lot – though for rather different reasons than it has been on Facebook’s. The appeal of the banking license is it ensures the fact that they can provide the full spectrum of services,” he said. “But

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PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. The Path to Digital Banking’s Popularity. Digital banking has had a long evolution in the U.S.,

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PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access.

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PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. Kennedy stated that 86 400 will exist, effectively, as a white-label offering to Cuscal clients, allowing for the emergence of Open Banking.

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PYMNTS

JULY 1, 2020

One thing CUs have lots of is data – even if they don’t always know how to gather, organize or leverage it, Calcanes said. CO-OP now has data from interactions with its partner CUs and their 60 million members, but in an increasingly digitized financial services landscape, the trick will be getting that information to work for CUs.

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The Financial Brand

MARCH 21, 2021

The post How to Build a Data Culture that Supports Digital Banking Transformation appeared first on The Financial Brand. Competing with data and analytics requires financial institutions to build a data-driven culture with top leadership support.

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The Financial Brand

DECEMBER 9, 2019

Digital banking transformation must be embraced by leadership and delivered across the organization to avoid being disrupted. The post How To Avoid Digital Banking Disruption in 2020 appeared first on The Financial Brand.

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Bank Innovation

MARCH 7, 2019

Before Citizens Financial Group launched its digital-only banking unit, Citizens Access, last July, a team of bankers spent months intensely analyzing how customers might interact with a digital bank with no physical presence versus a traditional bank with a large network of branches.

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PYMNTS

APRIL 19, 2017

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. TO DOWNLOAD THE APRIL EDITION OF THE PYMNTS DIGITAL BANKING TRACKER™, CLICK THE BUTTON BELOW. . . About the Tracker.

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PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We

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Gonzobanker

AUGUST 28, 2020

When Cornerstone Advisors collected data from banks for its 2019 Cornerstone Performance Report , COVID-19 was an unknown. But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Digital Banking is Here to Stay.

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Chris Skinner

JUNE 21, 2018

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

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FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

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PYMNTS

MAY 27, 2020

Bad actors may dial into call centers and pretend to be legitimate customers to trick staff into revealing details about the individuals, which could then be used to figure out the victims’ digital banking logins.

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Jack Henry

JANUARY 9, 2024

Everything You Need to Know About Growing Small Business Banking If expanding your services to the small- to midsize-business niche is on your horizon, you’re in good company: 65% of CEOs surveyed in Jack Henry’s 2023 Strategic Priorities Benchmark Study said they plan to expand SBM services in the coming years.

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Matt Wilcox Pro

DECEMBER 10, 2018

This week I’m doing a 180 from last week, when I discussed the importance of infusing a personal feel into digital banking and how to do it. Important as the (seemingly oxymoronic) personal digital touch is, this week I want to examine … The pros of impersonal digital banking.

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The Financial Brand

MAY 19, 2020

Better understanding of past digital reluctance and 10 tips will keep it going. The post How to Keep Seniors Coming to Digital Banking After America Reopens appeared first on The Financial Brand. Coronavirus unleashed adoption of online and mobile services.

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Accenture

APRIL 22, 2019

In a digital world, a bank is only a swipe away from its nearest competitor, so price-sensitive customers need to see relevant offers presented to them in a consistent way across physical and digital banking channels. Successful change management doesn’t have to be overwhelming.

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FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels. Respect the data.

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Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

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The Financial Brand

MAY 20, 2020

Better understanding of past digital reluctance and 10 tips will keep it going. The post How to Keep Seniors Coming to Digital Banking After America Reopens appeared first on The Financial Brand. Coronavirus goosed adoption of online and mobile services.

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PYMNTS

SEPTEMBER 25, 2019

There is no Pan-African digital bank,” Hainy said. “So The idea, as Hainy explained to Webster, was to use that lending as a way to get consumers on board with the company’s upcoming and broader banking options. That’s not all. So that’s our starting point.”.

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ABA Community Banking

DECEMBER 11, 2014

Book Review: Handbook suits both Digital Aliens and Digital Natives Management Lines of Business Technology Core Systems Vendor Management Blogs Books for Bankers. 1Books for Bankers'

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PYMNTS

MARCH 6, 2020

For banks of any size, the message is clear: Digitize or risk losing customers — or even risk failure. But for financial institutions (FIs), some of which have been around for decades, understanding how to take the first steps in the digitization process can be an overwhelming task.

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FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Frame your financial literacy content accordingly.

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Chris Skinner

MARCH 29, 2017

The bank has no ideas to help, but you hear that there are services out there like Stripe and Klarna that make it easy. For example, Stripe generally can be added to any merchant’s … The post How to make your startup a success appeared first on Chris Skinner's blog.

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American Banker

MARCH 10, 2020

The credit education provider plans to use its deep knowledge of credit scoring to advise account holders on how to improve their scores and cash management simultaneously.

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PYMNTS

JULY 30, 2019

The platform also allows users to connect all their bank accounts and credit cards and receive personalized advice on how to better spend their money. What MoneyLion is designed to do is offer a mobile financial services platform that combines deposit accounts with low dollar lending, investing and wealth management services.

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