PYMNTS

APRIL 6, 2016

While banks’ successes (and failures) have historically been largely determined by their physical footprint, the digital revolution has allowed financial consumers to be less reliant on brick-and-mortar branches as technology platforms have grown to enable them to perform their transactions “as and when it suits them,” notes Steggall.

Technology 100

Technology Innovation Course Security 100

PYMNTS

SEPTEMBER 15, 2020

That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers. Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers. But an opportunity is only as good as the bank’s ability to pursue it.

Fintech 224

Fintech Idaho Apple Google 224

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford. expand_less Back To Top.

Survey 52

Survey Fraud Digital Banking social media 52

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home.

Industry 101

Industry Technology Online Video 101

PYMNTS

MAY 29, 2020

How are CUs utilizing videoconferencing capabilities on interactive teller machines (ITMs) to maintain their branch operations during the pandemic, and how is biometric technology helping them offer more secure, quicker and touchless ATM services? How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel .

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. Digital Banking. Cashierless Checkout.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. That number is higher among millennial and Generation X respondents, at 77 percent and 63 percent, respectively.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. The other is the latest technology. There’s No “I” in CU. Getting Technical.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

JULY 7, 2020

Using credit cards (aka spending the bank’s money instead of your own) seemed so cool — until it suddenly wasn’t nearly as cool anymore. Then, just when everyone was really making money again, along comes COVID-19, wiping out the economy yet again, and within recent living memory no less. Easier said than done, but everyone’s trying like mad.

Cards 135

Cards Millennials Conference America 135

PYMNTS

MARCH 18, 2020

percent of consumers noted they would switch financial institutions (FIs) for a better financial app, a number that jumps up to 41 percent among bridge millennials. Their questions aren’t so much about why they should be doing this, and much more about how to get started. Meanwhile, 28.5

Cards 217

Cards Tools Mobile Google 217

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

Mobile 101

Mobile Digital Banking Millennials Online 101

PYMNTS

JUNE 17, 2019

In an interview with PYMNTs, Steve Taklalsingh, Amaiz managing director & CFO, said that entrepreneurs are increasingly interested in a mobile-first option for banking as millennials and Gen Zers have grown up with the internet as a major part of their lives. ” The Mobile Banking Advantage.

Taxes 108

Taxes Mobile Software Big Data 108

PYMNTS

DECEMBER 28, 2018

Looking at the results of the CUs recently commissioned Eye on Payments study, consumers expect more heading into 2019, and meeting those expectations will be about more than advanced technology alone. What we are also hearing is that what consumers want is more choice around how they can use those rewards,” Pierce said.

Fraud 131

Fraud Mobile Security Cards 131

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DIGITAL BANKING TRACKER. Chime also makes an effort to reach millennials where they already shop.

Retail 123

Retail Millennials blockchain Mobile 123

FICO

SEPTEMBER 19, 2022

Statista research states that Millennials were the largest generation group in the U.S. Born between 1981 and 1996, Millennials recently surpassed Baby Boomers as the biggest group, and they will continue to be a major part of the population for many years. in 2019, with an estimated population of 72.1 Time for action / Call to action.

Millennials 52

Millennials Compliance Regulation Operations 52

PYMNTS

JUNE 21, 2016

Best Use of Technology: Fiserv. Life moves quickly and people want banking and payments experiences that are in step with how they live and work. Millennials are every banker’s dream, but they are among the hardest group of individuals to service. Most Disruptive: FIS.

Millennials 101

Millennials Innovation System Payments 101

PYMNTS

MARCH 17, 2016

The challenges and opportunities for banks in the age of digital innovation are seemingly one and the same. Technological opportunities are themselves challenges that can set banks apart from the pack, either negatively or positively: They can keep them relevant and competitive, or the other way around.

Digital Banking 100

Digital Banking Mobile Millennials Innovation 100

Independent Banker

OCTOBER 29, 2014

Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices?

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

NOVEMBER 8, 2017

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. Since smartphones haven’t learned how to print paper money, people still must turn to ATMs for that. percent, Galvin said.

ATM 126

ATM Strategy Mobile Millennials 126

Gonzobanker

JULY 22, 2019

These days, banking is about accessibility and seamless transactions, and ITMs provide the perfect blend of technology and service. By their very nature, ITMs can help banks and credit unions attract younger customers. Now is the time to start thinking strategically about these technology investments. THE CHALLENGES.

Video 87

Video ATM Analysis Technology 87

PYMNTS

JULY 9, 2018

And really successful businesses these days are figuring out how to give consumers better bundles — not unbundles. It was published a year later in the MIT Technology Review. Buying a digital subscription to The Economist means a consumer gets access to everything it publishes, not just the quarterly “Technology Review” section. •

Strategy 105

Strategy Millennials Online Branding 105

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Millennials.

Retail 78

Retail Cards Millennials Mobile 78

NCR

JANUARY 11, 2017

A recent study by Bain and Company of US banking consumers , for example, found that millennial customers – those normally thought of as ‘digital natives’ – remain reliant on in-branch services. ” Providing the support users need. The branch therefore has a key role to play in changing this.

Millennials 40

Millennials User Experience Examples Mobile 40

Fintech Labs Insights

AUGUST 1, 2016

Econiq’s Conversation Hub uses color-coded conversations to help bank and insurer frontline staff, operational management and executives avoid disconnected customer conversations in branches and contact centers. It works to efficiently and digitally help consumers with the lack of viable business and technology solutions.

How To 12

How To Analytics Millennials Data 12

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. In the past I have written about design thinking, how to avoid bank PR-speak and whether banking and innovation belong in the same sentence.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

JUNE 8, 2016

Some were focused on giving chatbots a run for their money in the customer service arena, while others are using the technology to make financial services more accessible to a variety of customer segments. “ We think in a few years it would be strange if Alexa is not available for customer services in places like this.”. .

Innovation 100

Innovation System Payments Groups 100

PYMNTS

MARCH 7, 2016

The sleepless part for innovators large and small is just how much of this is too far at the edge of payments and commerce for it to get traction and scale. Technology and the Internet of Things mantra is exciting, exhilarating and in many ways, an innovator’s dream. HOW DO WE ALL AVOID THE CURSE OF THE TYPEWRITER?

Payments 100

Payments Innovation Software Mobile 100

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. THE TECHNOLOGY AWARDS. Technology of the Year – Machine Learning.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses. We can’t bank on this near-term stock rally staying around forever. THE TECHNOLOGY AWARDS. Technology of the Year – Machine Learning.

Utah 60

Utah System Community Marketing 60

PYMNTS

OCTOBER 31, 2016

But often, the CFPB’s decisions on financial services and payments products reflect a lack of understanding of how consumers use and value them and the role of the bank in providing them, servicing them and protecting them. Banks will have to figure out how to deliver that choice by enabling it, no matter the cost.

Regulation 100

Regulation Innovation Data Industry 100

Gonzobanker

DECEMBER 22, 2015

Wells (WFC), Chase (JPM) and Bank of America (BAC) over the past five years. It’s nice to see somebody passionate about using new payments technology to make banking easier and cheaper for the financially disadvantaged. How Twitter Can Advance Your Career’ Award. Jill Castilla, CEO of Citizens Bank of Edmond, Okla.

Community Bank 60

Community Bank Apple Community Technology 60

William Mills

SEPTEMBER 7, 2016

Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. As always, how does this company make money? I liked this demo.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Specifically, the presentation will focus on Apex’s API behavior, and how it facilitates customer acquisition.

San Francisco 12

San Francisco Video Fintech Data 12