PYMNTS

DECEMBER 29, 2020

The pandemic has highlighted CUs’ need to invest in digital and remote solutions, but many of these trends are far from new, McNeill explained. Innovating members’ experiences has been a priority for CUs for many years, with CUs paying special attention to rolling out offerings and features via online and mobile channels.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

MAY 1, 2020

The latest PYMNTS Next-Gen Debit Tracker® done in collaboration with PULSE , a Discover company, charts the path of debit innovation as the economy groans to reopening, and details many reasons why debit seems custom-made for this moment in payments history. Your Money, Your Way. Debit’s Destiny.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

PYMNTS

JUNE 3, 2020

That point is driven home with numerous examples in PYMNTS’ latest Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. BNP Paribas believes that building out a private cloud will allow it to focus more heavily on its plans for online banking innovation,” the Tracker states. “It

Software 205

Software Innovation Examples Digital Banking 205

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

JANUARY 31, 2019

The new Digital Banking Tracker highlights how banks are adopting new approaches to protect their customers and clients from nefarious actors. News From The Digital Banking Landscape. In the UAE, for instance, a group of banks recently banded together to crack down on acts of check-related fraud.

System 197

System Fraud Digital Banking Groups 197

PYMNTS

AUGUST 28, 2020

Here’s how he sees the digital-first restaurant landscape shaking out. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Not only have retail sales shifted online, but more consumers are buying more of what they want directly from the brand. Trackers and Reports.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. Digital Banking.

blockchain 170

blockchain Retail Trends Mobile 170

Chris Skinner

JULY 21, 2017

There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city. The pedestrian replies: “oh, if you want to get there, I wouldn’t start from here”, and this is exactly how banks feel today. Not bad for a six-year-old start-up. Not bad for a six-year-old start-up.

Fintech 361

Fintech System Technology Apple 361

Banking 2020

MAY 12, 2015

Specifically, it taught me about customer empathy and experimentation as two good tools to use in innovation. Personal Innovation: You see, I used to be quite unhealthy, living on a steady diet of junk food matched with no real exercise regimen. I just didn’t know how to tread water. But it worked. eventually.

Innovation 40

Innovation Digital Banking Survey Exercises 40

PYMNTS

DECEMBER 14, 2020

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. When Bank of America Rewards Executive John Sellers glanced at his in-house numbers over the last year, the evidence was plain to see.

Video 292

Video America Online Mobile 292

PYMNTS

SEPTEMBER 2, 2020

The pandemic got CUs further focusing on how to “get their customers digitally engaged — from onboarding through usage — and helping their members continue to live their day-to-day lives in a world that has changed.”. After all, while consumers’ lives have changed, their banking needs, in many ways, haven’t.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

JANUARY 13, 2021

This season, our girls will continue to exemplify what the cookie program taught them — how to think like entrepreneurs, use innovative sales tactics, and pivot to new ways of doing business when things don’t go according to plan. Billion.

National 166

National New York Leadership Analysis 166

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. Innovation Leader.

Resources 138

Resources Leadership Technology Management 138

PYMNTS

SEPTEMBER 15, 2020

Scotland-based Tesco Bank has announced that it’s the first financial institution (FI) in the United Kingdom to introduce technology that allows its 2.6 Tesco Bank ’s purpose is to help … shoppers manage their money a little better every day,” said Sigga Sigurdardottir, Tesco’s chief customer officer, in a statement.

Cards 140

Cards Payments Regional Survey 140

South State Correspondent

OCTOBER 28, 2022

This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, Most of the conversations at the conferences were around how to architect, execute, and attract/retain the required talent to pull these solutions off. Banks are just starting to realize this.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Twelve years later, however, mobile banking has become ubiquitous across much of the global financial ecosystem. Alexander said.

Mobile 123

Mobile ATM Innovation Strategy 123

Independent Banker

MAY 26, 2016

Rebuilding a reputation as payment innovators. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. By Jeff Weikert.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

JULY 21, 2020

“When we work with our [credit unions serving microbusiness clients] now, we’re even consulting with some to look at traditional rewards or loyalty aspects tied to card products that have been pointed at travel and entertainment — and [to] think about how to evolve with those segments,” Fagan said. “So,

Cards 208

Cards National Tools Innovation 208

PYMNTS

JANUARY 21, 2021

We can provide them these services regardless of the channel that the member wants to interact with,” across brick-and-mortar, online or contactless payments, she added. And then you figure out how to create the opportunity to move them to that perfect persona that ultimately satisfies the goal of loyalty to the credit union.”.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

Mobile 101

Mobile Digital Banking Millennials Online 101

Gonzobanker

JULY 20, 2022

Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. A successful digital product manager knows how to bring order to the chaos of digital transformation.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

APRIL 8, 2020

The last three weeks, he noted, have wiped out the ability to maintain that mentality as the world leapfrogged “digital first” and proceeded to “digital only” nearly overnight as consumers stayed in, hunkered down and reoriented their social, entertainment and commercial lives around digital channels. and around the world.

Security 152

Security Groups Online Tools 152

Celent Banking

MARCH 31, 2016

Digital banking is so hot right now – for good reason. The same report documented the rise of mobile banking: 43% of all mobile phone owners with a bank account had used mobile banking in the past 12 months, up from 39% in 2014 and 33% in 2013. Digital Banking.

Las Vegas 100

Las Vegas Digital Banking Mobile US 100

PYMNTS

AUGUST 5, 2019

If there was a handbook for how to become a successful fraudster, the first sentence of the first chapter would go something like this: “Go where the money is.”. Check fraud has become increasingly sophisticated and digital, just like every other form of payment fraud over the last decade. Mobile Check Capture Circa 2009.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

OCTOBER 4, 2019

Once upon a time in the 1960s, banks were building a series of one-off card-based solutions , much the way today in the ending days of the 2010s we see global digital banking, mobile wallets and alternative underwriting schemes building one-off tech-based solutions for financial services products. Goldman’s Marcus Has Lost $1.3B

Fraud 108

Fraud Google Apple Chicago 108

PYMNTS

JULY 16, 2018

This week, the lucky winner is Macy’s , which disclosed to the world that hackers had obtained names and passwords of online customers — and might have accessed credit card numbers and expiration dates as well. Citizens Rolls Out Digital Bank. PayPal Has Only Just Begun To Buy.

Cards 100

Cards Data Digital Banking Retail 100

PYMNTS

AUGUST 27, 2018

It is not in fact his first time in this market, as seven years ago Berkshire debuted an online distributor in that market, which in turn sells offerings from Bajaj Allianz General. The market as a whole is an attractive one for commerce and eCommerce, and for companies focused on innovation.

Apple 101

Apple Course Online Mobile 101

PYMNTS

MARCH 9, 2020

It’s also an interesting insight for digital-only banks that somewhat proudly eschew physical for digital, traditional banks that have physical branch footprints and ATM providers interested in complementing the traditional banking services experience. According to our survey, 48.2

How To 232

How To Millennials ATM Fintech 232

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Jill is continually demonstrating just how loud a $300 million community bank can roar! There have been many come-and-go digital banks.

Idaho 170

Idaho Community Industry Strategy 170

South State Correspondent

MARCH 28, 2022

These trends received more support this month when the President signed an Executive Order supporting the legal and equitable use of technology around a digital currency and digital assets ( HERE ). By way of background, we gave bankers a primer on how to work with defi and blockchains a while back ( HERE ).

Payments 195

Payments Trends Data Fintech 195

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

NOVEMBER 28, 2016

It’s not that customers are completely ditching bank branches, but with the increased usage of mobile and online banking, customers are heading to the branch less frequently than they were years ago, Michael Abbott , digital lead of North America financial services for Accenture , explained. How can banks truly do more?

Mobile 100

Mobile Study Payments America 100

PYMNTS

MARCH 13, 2019

As the financial services space focuses on digitizing offerings for their small business customers, much of these efforts are targeting online banking portals accessed via desktop. Research shows small businesses are already urging their financial service providers for mobile-friendly services.

Mobile 169

Mobile Fintech Software Tools 169

PYMNTS

OCTOBER 1, 2018

Innovators have failed to create a business model to monetize them. We can see lots of great innovations out of the big banks. The question is how does one enable a credit union or regional bank to come up with their own really innovative solution sets,” he said. The White-Label Future. What’s Next.

Data 140

Data Cards Tools Regional 140

PYMNTS

OCTOBER 11, 2017

They just don’t always know how to do it. But, he added, with many banks thinking about how to leverage technology and innovation to better serve clients, getting executives to engage has become easier. Though banks aren’t using the word “connected,” they are starting to think in terms of omnichannel strategy.

Retail 118

Retail ATM San Francisco Chicago 118

PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128