PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. 5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. “We

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

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Bank Innovation

SEPTEMBER 19, 2018

It’s been quite a busy year for Germany’s first digital-only challenger bank Fidor. The bank launched two more digital banks this year, and Fidor Chief Commercial Officer Ge Drossaert told Bank Innovation there is yet another bank in the works. We […].

Digital Banking 210

Digital Banking Innovation Operations Online 210

Bank Innovation

FEBRUARY 7, 2018

Is digital banking killing physical bank branches? How much truth is there to the longtime fear that online banking will replace consumer interaction with bank branch tellers?

Digital Banking 326

Digital Banking Online Report Regional 326

Bank Innovation

FEBRUARY 2, 2018

As online banking becomes more popular, countries are grappling with cybersecurity. In Denmark, the advent of digital banking also saw almost a 60% jump in card fraud, Bloomberg reported yesterday.

Fraud 246

Fraud Digital Banking Cards Online 246

PYMNTS

OCTOBER 11, 2019

In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 50 percent: Share of Swiss consumers who currently bank online.

Trends 122

Trends Innovation Technology Marketing 122

PYMNTS

JUNE 3, 2020

Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits. Online account openings have increased 14.5 Confronting Digital Banking Reality. Forty-five percent of U.S.

Digital Banking 131

Digital Banking Mobile Tools Online 131

Bank Innovation

DECEMBER 7, 2018

JPMorgan Chase released a new online ad for its digital bank Finn on Wednesday. Finn is a digital bank account offered by JPMorgan as part of a strategy to attract new customers without the expense of supporting branches […].

Online 150

Online Digital Banking Strategy social media 150

PYMNTS

JULY 30, 2020

Shopify also reported earnings that reflected the expanding digital shift for consumers, with the company noting a rise in the number of stores on its platform and consumer spending at those merchants. 41.4%: Portion of credit union execs who believe challenger banks will be a significant competitive threat in the near future.

Online 192

Online Data Tools Strategy 192

Bank Innovation

AUGUST 23, 2017

China Citic Bank and search engine Baidu got the greenlight to go forward with their joint online banking venture. The digital bank, which is called aiBank, will offer deposits and loans to individuals and small businesses. The bank will be exclusively online, according to reports, […].

Online 186

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Bank Innovation

APRIL 11, 2019

New data shows that consumers -- and financial institutions -- are more inclined toward greenfield digital banks. In a recent survey by Fiserv, 86% of respondents said they would consider leaving their bank, if they could not easily manage their accounts online. Additionally, 82% of respondents […].

Digital Banking 199

Digital Banking Survey Online Data 199

PYMNTS

JUNE 1, 2020

Customers still expect speedy and convenient service as usual, meaning financial institutions (FIs) are racing to support an expanding number of digital transactions without adding any friction. These banks must also make sure they are providing the tools that primarily digital customers need to complete their personal banking needs.

Digital Banking 136

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Independent Banker

JULY 31, 2022

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level. For Rockland Trust, a $20 billion-asset community bank in Rockland, Mass., Innovation has to continuously add value.

Innovation 91

Innovation Community Bank Video Community 91

PYMNTS

JANUARY 7, 2020

Yet another business consortium vies for a lucrative, wholesale digital banking license, according to reports. ” The Monetary Authority of Singapore determined last year that it would issue up to five virtual banking licenses to enhance competition and innovation. Winners will be announced in mid-2020.

Digital Banking 131

Digital Banking Capital Leadership Fintech 131

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

PYMNTS

MARCH 27, 2019

Hong Kong has issued its first digital banking licenses, in a move toward strengthening the city’s financial sector, according to reports. The Hong Kong Monetary Authority (HKMA) gave the licenses to three outfits: the first went to Livi VB, a joint venture between the Bank of China (Hong Kong), JD Digits and Jardines.

Digital Banking 158

Digital Banking Fintech Customer Experience Branding 158

Bank Innovation

MARCH 13, 2018

EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience. Take British challenger bank Starling Bank, for example.

Digital Banking 249

Digital Banking social media Tools Examples 249

Bank Innovation

SEPTEMBER 30, 2019

Mascoma Bank increased its online account applications by 400%, thanks to a revamped online application process that rolled out in April. based bank turned to the banking software company nCino to design a digital banking experience that didn’t rely on paperwork. The Lebanon, N.H.-based

Online 150

Online Software Digital Banking Company 150

Bank Innovation

JANUARY 10, 2018

EXCLUSIVE—With mobile banking services offered at the majority of financial institutions, innovating the digital space is becoming more important in the fintech ecosystem, especially for smaller players like regional banks or credit unions.

Digital Banking 276

Digital Banking Technology Regional Mobile 276

PYMNTS

APRIL 7, 2020

But the numbers tell a tale, and recent stats in the March 2020 Credit Union Innovation Index show the need for CUs to step up their efforts to innovate. CUs need to move beyond payments, said Fagan, and embrace what he termed a “full-scale, full-service approach to innovation.” percent to a recent 21.9 Keeping Score.

Innovation 142

Innovation Digital Banking Resources Apple 142

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The aim of doing so is to create a more robust framework for digital banking. The ensuing lawsuit would represent the country’s largest class-action GDPR lawsuit.

Online 151

Online Report Payments Regulation 151

Chris Skinner

NOVEMBER 6, 2018

Simon Vans-Colina, Monzo’s lead engineer for Open APIs, was talking about their approach to partnering with others in an API ecosystem, including TransferWise and Investec Bank. What was not surprising is that the lion’s … The post How online gaming created a challenger bank appeared first on Chris Skinner's blog.

Online 305

Online Digital Banking Innovation Fintech 305

PYMNTS

AUGUST 4, 2020

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers.

Google 298

Google Digital Banking Course Branding 298

Bank Innovation

FEBRUARY 12, 2018

Citigroup is setting up an innovation lab in London. The decision to set up this lab comes at the heels of U.K.’s s preparation for Brexit, not to mention the new PSD2 regulation that went live some weeks earlier. Citigroup’s lab will employ 75 tech experts. It will be located in one of WeWork’s shared workspaces […].

Innovation 218

Innovation Regulation Digital Banking Online 218

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

Bank Innovation

FEBRUARY 5, 2020

As consumers increasingly expect to complete bank interactions online, a survey commissioned by Lightico indicates that creating end-to-end digital journeys continues to be a struggle for many banks.

Survey 221

Survey Digital Banking Online Company 221

PYMNTS

DECEMBER 16, 2019

South Korean FinTech startup Viva Republica , creator of the financial services platform Toss, was granted preliminary approval for a digital banking license from the Financial Services Commission of Korea , a Monday (Dec. Toss Bank will become South Korea’s third digital bank operating without a physical location.

Fintech 131

Fintech Online Digital Banking System 131

PYMNTS

JULY 22, 2020

And in bank regulation, open banking is developing at a fast clip in Brazil, while the pandemic may have sped up the digital banking shift in many markets beyond the region. 86%: Share of global banks seeking to use APIs for open banking within the next year. All this, Today in Data. Data: .

Innovation 130

Innovation Regional Data Digital Banking 130

PYMNTS

AUGUST 27, 2020

Bill.com , which works in cloud-based software to simplify payments through automation, has partnered with KeyBank to introduce Key CashFlow sm , which aims to help small to medium-sized businesses (SMBs) and commercial customers with online banking, a press release says.

Online 152

Online Resources Software Management 152

PYMNTS

MAY 29, 2020

Allowing customers uninterrupted access to their online financial accounts and processing digital payments quickly is critical during this time as brick-and-mortar branches are either closed or on limited hours. Challenger banks are continuing to employ cloud technologies as legacy financial entities take their own steps forward.

Digital Banking 230

Digital Banking Innovation Online Technology 230

Bank Innovation

APRIL 10, 2018

Long before PSD2 arrived ( the European regulation that requires banks to open their platforms to fintechs), the U.K. had already established itself as a hub in Europe for digital banks like Revolut, Monzo etc. And indeed, these digital banks are growing in popularity, at least when it comes to people knowing they exist.

Digital Banking 220

Digital Banking Regulation Fintech social media 220

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. This increased digital presence also brings a greater risk of digital fraud, however.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

Bank Innovation

FEBRUARY 15, 2018

Azlo, a digital banking startup geared towards freelancers and the self-employed, has formally launched in the U.S., the company announced today.

Digital Banking 170

Digital Banking Company Online 170

Bank Innovation

APRIL 24, 2018

Digital banking is bringing more consumers than ever into the fold of the financial ecosystem, especially as branches, and other physical products, wane in necessity: take non-prime Americans, for example.

Online 186

Online Study Digital Banking Examples 186

PYMNTS

SEPTEMBER 30, 2020

But Johan Gerber , Mastercard ’s executive vice president of security and cyber innovation, told Karen Webster in a recent conversation that too often consumers are dealing with merchants they did shop with, but whose names showed up funny on credit card statements and weren’t immediately recognizable.

Cards 220

Cards Online Fraud US 220