PYMNTS

JANUARY 20, 2020

In early September 2019, reports emerged that Amazon was testing hand recognition-based payments at Whole Foods locations using its New York employees and some custom-fitted vending machines as an initial experiment. How exactly that technology will operate seems to be a design question still being determined.

Payments 277

Payments Data Cards New York 277

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to AM New York , it has “the largest fully operational coffee roasting plant in Manhattan.”

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

OCTOBER 23, 2020

Only 49 percent believe such apps keep their information very secure, for example, while just 24 percent said these solutions provided the guidance they were seeking. New York-based Ocean Financial Federal Credit Union, for one, recently noted that it saw mobile check deposits triple from $565,000 in March to $1.3

Tools 151

Tools Mobile Report Oregon 151

Insights on Business

NOVEMBER 8, 2018

Banks are reinventing not only their infrastructure but their operating models, too, in order to win on the battleground of customer experience. Develop faster: Not only are financial services institutions moving more workloads to the cloud, they are also looking for ways to do it faster and more securely.

Industry 143

Industry San Francisco New York City Fraud 143

PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. To protect himself, he created faulty invoices to trick QVC into paying for his fraud. That buy has QVC remaining at almost 62 percent. .

Company 102

Company New York City Fraud Retail 102

PYMNTS

DECEMBER 8, 2017

An unnamed source confirmed the news to the publication, though Happay hasn’t released an official statement about the investment or what it plans to do with the funds. secured $40 million in Series C funding, reports this week said. Artificial Intelligence. California-based H2O.ai

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

MARCH 27, 2020

Vending machines have come a long way from their origins as coin-operated appliances that dispense sodas or candy. cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. Looking at our customers, for example: What items did we recommend?

Milwaukee 130

Milwaukee Meeting New York City Data 130

Abrigo

MARCH 4, 2022

billion by 2023, synthetic identity fraud impacts customers' experiences and creates costs tied to collections. The most common method for developing a synthetic identity scheme begins with the theft of a Social Security Number (SSN). Takeaway 2 Estimated to increase to $2.42 Multiplying.

Fraud 195

Fraud Cards Software Trends 195

Independent Banker

MARCH 31, 2022

Treasurer Sarah Getzlaff, CEO, Security First Bank of North Dakota, New Salem, N.D. At-large director Jill Sung (not pictured), President and CEO, Abacus Federal Savings Bank, New York City. Bank Operations and Payments chair Alice P. ICBA executive committee (from left). Covington, Ind. Middlebourne, W.Va.

Community Bank 239

Community Bank Community Industry Texas 239

Independent Banker

NOVEMBER 13, 2014

Omnichannel involves providing streamlined, synchronized interactions across multiple customer touch points. Such systems would attempt to provide a more seamless customer experience and more efficient backroom technology infrastructures. The opportunity is a wide new range of potential actionable insights for businesses.

ATM 70

ATM social media System Technology 70

PYMNTS

SEPTEMBER 18, 2017

Later in the week, the company underscored its mobile commerce ambitions with the news that going forward, its users will be able to use the card to pay for purchases at Williams-Sonoma. Large-scale security breaches are becoming all too common.”. My understanding is the breach was perpetuated via the Apache Struts flaw,” Robert W.

Cards 115

Cards Software New York City Conference 115

Gonzobanker

MARCH 30, 2017

In the modern age of banking, a bank’s contact center reps might be the only human that most customers will directly interact with! For too long, bankers have developed world-class visions of customer experience while funding second-class call center operations. Meanwhile, a New York-based bank with $1.2

Customer Experience 60

Customer Experience Training Community Bank Community 60

Gonzobanker

MARCH 30, 2017

In the modern age of banking, a bank’s contact center reps might be the only human that most customers will directly interact with! For too long, bankers have developed world-class visions of customer experience while funding second-class call center operations. Meanwhile, a New York-based bank with $1.2

Customer Experience 60

Customer Experience Training Community Bank Community 60

Gonzobanker

DECEMBER 19, 2022

The New Name for Community Award. Goes to Frank Sorrentino of Connect One Bank , who humorously and insightfully defined his bank’s move into Florida as the “6th Borough of New York.”. The Smarter Bank Customer Experience Award. The Digital New Kids on the Block Comeback Tour. The Authors of the Year Award.

Community 216

Community Fintech Industry Innovation 216

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Covered Security , coveredsecurity.com @CoveredSecurity. Presenters: Chris Zannetos. Brian Milas. They help consumers avoid digital identify theft.

Security 40

Security Samsung Strategy San Jose 40

Tomorrow's Transactions

APRIL 2, 2015

This is why I was so interested to see USAA Bank (based in San Antonio, Texas), a bank that is well-known for being highly focused on customer service and innovative in the use of new technology to improve the customer experience, roll-out face-recognition for mobile phones using the technology of one of Consult Hyperion’s clients, Daon.

San Antonio 30

San Antonio Marketing Mobile Course 30

PYMNTS

MARCH 18, 2020

Bypass Mobile is an innovator in the point-of sale (POS) systems arena, and the acquisition will help to power “the next generation of omni-commerce capabilities from Fiserv, enabling enterprise businesses to deliver a seamless customer experience that spans physical and digital channels,” the release said.

Mobile 131

Mobile Milwaukee Florida New York 131

CB Insights

JULY 16, 2017

Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. new sharing economy platforms). in funding. Munich Re/HSB Ventures. Number of investments: 8.

Strategy 28

Strategy Marketing Analytics Innovation 28

Tefkin

MAY 5, 2014

Notably the … […] full stack approach lets you bypass industry incumbents, completely control the customer experience, and capture a greater portion of the economic benefits you provide. This leads to more operational margins being taken to ensure you are operating within regulation.

Software 28

Software Capital Lending Examples 28

CB Insights

FEBRUARY 13, 2020

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. Atlas reduces barriers to new business creation. Sigma aims to streamline business operations. Support new lines of business. On top of that, customers saw an average of 6.7%

Online 98

Online Company Retail Payments 98

CB Insights

DECEMBER 5, 2017

These include wireless home monitoring startup Notion (XL Innovate, Liberty Mutual Strategic Ventures), on-demand homeshare insurance startup Slice Labs (XL Innovate, Munich Re/HSB Ventures), virtual auto claims operations firm Snapsheet (USAA, Liberty Mutual), and contract-related insurance startup Bunker (American Family Ventures, Hiscox).

Strategy 28

Strategy Marketing Analytics Innovation 28

PYMNTS

OCTOBER 29, 2019

CUNA Mutual Group reported last month that 177 fewer CUs operated than in the year prior, with mergers and acquisitions accounting for many of these losses. This month’s Deep Dive explores why CUs are at risk of falling behind by lacking AI in day-to-day operations and how they can overcome the AI implementation barriers.

Data 103

Data Maine Analytics Case Study 103

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. operation of Russian-based company. Product Development and Operations are headed by Anu Shultes who is a well-known and highly respected gift card industry expert. Working with Banks and financial services partners to build fast, scalable and secure payments.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JANUARY 6, 2019

With a major focus on sustainability and the future, Space10 is looking to innovate in everything from urban planning to food security. The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences.

Innovation 77

Innovation Retail Branding Technology 77

FICO

JUNE 14, 2022

In May, 800 FICO customers and partners joined FICO colleagues at the first FICO World since the pre-pandemic event in New York in 2019. For them, this meant that they could rapidly close fraud cases over two-thirds of the time and so reduce operational costs and customer frustration. . Tue, 07/02/2019 - 04:56.

Fraud 52

Fraud Trends Analytics Cards 52

Fintech Labs Insights

NOVEMBER 13, 2015

Payfone won the Over-the-Top (OTT) Monetization category with its Payfone Signature technology, and also won the Customer Security category with its Identity Certainty Platform. end-user customer experience. Payfone was founded in 2008 and is based in New York City. financial impact. market validation.

Analytics 12

Analytics Innovation San Diego New York City 12

Fintech Labs Insights

AUGUST 1, 2016

To give you a sense of the many new ideas at the upcoming FinovateFall conference in New York, we’ve launched our Sneak Peek series. It leverages 45+ years of franchise operations experience to help retail investors finance franchises, helping to bring them to market quicker.

How To 12

How To Analytics Millennials Data 12

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Security: Higher internet usage and data generation lead to increased investment. After privacy advocates raised concerns about user data security, the companies announced changes, including using Bluetooth signals instead of geolocation data.

Industry 101

Industry Technology Online Video 101

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. These bots aim to improve customer experience and reduce manual tasks.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 6, 2017

Early-stage food-preparation startups using robotics and AI are proliferating, and operating in both B2B and B2C models. Its self-checkout and ordering process is gaining popularity, and Eatsa has expanded beyond San Francisco to New York and Washington DC. Robot-run warehouses are already in operation. in funding.

Software 69

Software Industry Retail United States 69

CB Insights

FEBRUARY 8, 2018

In this live briefing, we’ll look at the technological advancements that are reshaping various aspects of e-commerce ranging from supply chain to customer experience and last mile delivery. upgrading the In-store experience. upgrading the In-store experience. E-Commerce: 2018 Trends and Beyond. First Name.

Trends 50

Trends Industry Branding Online 50

CB Insights

OCTOBER 10, 2017

They need to show their users how helpful they can be during the first-run experience while asking for a bigger commitment in the form of: trust. social security number (for tools like Robinhood and Credit Karma). Your SECURITY QUESTIONS???? And it would be a constant challenge to keep them from hurting the customer experience.

Tools 78

Tools Millennials US Maine 78

Fintech Labs Insights

SEPTEMBER 1, 2015

Here are a few brief introductions, but be sure to check our our Sneak Peek series to learn more about the innovators and entrepreneurs who will take the stage at the New York Hilton Midtown in just a few weeks. BehavioSec enhances security without impacting the user experience.

Company 12

Company Software Analytics Mobile 12