PYMNTS

JULY 10, 2020

Customers cannot afford to let fraudsters compromise their bank accounts under any circumstances, but the current economic climate makes attacks all the more painful. Customer-Centric Authentication. One advantage to adopting this approach is that it does not require customers to change their behaviors. Invisible Security.

Analysis 132

Analysis Fraud New York City Security 132

PYMNTS

NOVEMBER 16, 2018

A press release issued this week said that BNB Bank, a community bank operating across the New York and Long Island metropolitan area, will integrate PayNet technology to enhance its underwriting process for small business loans. In another statement, BNB Bank EVP and Chief Lending Officer Kevin L.

Community Bank 134

Community Bank Community Lending Analysis 134

PYMNTS

FEBRUARY 23, 2017

Customers will also be able to tailor in-app preferences to fit their specific needs. “Customer experience is a priority at Gulf as we aim to constantly evolve with our customers’ needs,” said Todd O’Malley, chief commercial officer at Gulf Oil.

Mobile 116

Mobile Payments New York Fraud 116

PYMNTS

DECEMBER 7, 2020

Merchants may confront many unknowns as they fight to keep customers from abandoning their onboarding experiences or purchases, but there are several common culprits, including surprise shipping charges, slow and complicated checkout encounters and a lack of trust in site security.

Tools 142

Tools User Experience Security New York 142

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to AM New York , it has “the largest fully operational coffee roasting plant in Manhattan.” million pounds of coffee annually.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

JANUARY 20, 2020

In early September 2019, reports emerged that Amazon was testing hand recognition-based payments at Whole Foods locations using its New York employees and some custom-fitted vending machines as an initial experiment. The technology described in the Dec. The Path Ahead .

Payments 277

Payments Data Cards New York 277

PYMNTS

OCTOBER 18, 2019

District Court for the Southern District of New York, asking that the court deny the U.S. Securities and Exchange Commission’s (SEC’s) request for a preliminary injunction, and requesting an order to maintain the offer, sale or distribution of Grams — its native crypto.

blockchain 101

blockchain Samsung Bitcoin Innovation 101

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

OCTOBER 23, 2020

Only 49 percent believe such apps keep their information very secure, for example, while just 24 percent said these solutions provided the guidance they were seeking. New York-based Ocean Financial Federal Credit Union, for one, recently noted that it saw mobile check deposits triple from $565,000 in March to $1.3

Tools 151

Tools Mobile Report Oregon 151

Insights on Business

NOVEMBER 8, 2018

Banks are reinventing not only their infrastructure but their operating models, too, in order to win on the battleground of customer experience. Develop faster: Not only are financial services institutions moving more workloads to the cloud, they are also looking for ways to do it faster and more securely.

Industry 143

Industry San Francisco New York City Fraud 143

PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. He also worked with two QVC vendors to aid in ripping off the company. That buy has QVC remaining at almost 62 percent. .

Company 102

Company New York City Fraud Retail 102

PYMNTS

DECEMBER 8, 2017

An unnamed source confirmed the news to the publication, though Happay hasn’t released an official statement about the investment or what it plans to do with the funds. secured $40 million in Series C funding, reports this week said. Artificial Intelligence. California-based H2O.ai

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

DECEMBER 13, 2019

“Solely meeting consumers with a traditional brick-and-mortar experience is a surefire way to become a victim of the retail apocalypse, and there are certainly enough tragic examples on record – from Toys R Us to Blockbuster Video – to prove that point.”.

Retail 138

Retail New York Tools Training 138

PYMNTS

AUGUST 10, 2020

Kaufman said he believes that a more customized approach to content monetization can help viewers have a better user experience by providing payments options that meet consumers when, where and how they want so as to ultimately help convert them into full-fledged buyers. A Data-Driven Approach To Enhancing The Payments Experience.

User Experience 242

User Experience Payments New York City Tools 242

PYMNTS

SEPTEMBER 27, 2019

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Many customers were hesitant to do so, fearing security breaches.

Mobile 117

Mobile New York City Analytics United States 117

Abrigo

MARCH 4, 2022

billion by 2023, synthetic identity fraud impacts customers' experiences and creates costs tied to collections. The most common method for developing a synthetic identity scheme begins with the theft of a Social Security Number (SSN). Takeaway 2 Estimated to increase to $2.42 Multiplying.

Fraud 195

Fraud Cards Software Trends 195

PYMNTS

MARCH 27, 2020

cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. Looking at our customers, for example: What items did we recommend? Enabling such sales required more than just swapping traditional vending machine products for healthier options, however.

Milwaukee 130

Milwaukee Meeting New York City Data 130

PYMNTS

AUGUST 8, 2020

Kaufman believes that a more customized approach to content monetization can help viewers have a better user experience by providing payments options that meet consumers when, where and how they want so as to ultimately help convert them into full-fledged buyers. A data-driven approach to enhancing the payments experience.

User Experience 187

User Experience Payments New York City Tools 187

PYMNTS

JANUARY 22, 2020

Titled “Why the Future of Merchant Payments Requires a Digital-First Approach,” the webinar generally revolved around questions related to the development and ongoing rise of omnichannel commerce — already a major topic in the payments and commerce world in these first weeks of the new year. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

NOVEMBER 1, 2017

“The whole way people experience fashion has changed,” CEO David Jou noted in an interview. In the past, if you lived in New York, you might know the trends first, but today you log into Instagram and follow an influencer. They want international branded fashion, [and] with Instagram and Snapchat, trends are no longer local.

Tulsa 109

Tulsa Trends Branding Retail 109

FICO

MAY 8, 2019

The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth. For its achievements, Worldpay won the 2018 FICO® Decisions Award for Customer Onboarding & Management. Anna Milne, editor at Finextra.

New York City 51

New York City Management Innovation New York 51

PYMNTS

SEPTEMBER 18, 2017

Later in the week, the company underscored its mobile commerce ambitions with the news that going forward, its users will be able to use the card to pay for purchases at Williams-Sonoma. Large-scale security breaches are becoming all too common.”. My understanding is the breach was perpetuated via the Apache Struts flaw,” Robert W.

Cards 115

Cards Software New York City Conference 115

Independent Banker

MARCH 31, 2022

Treasurer Sarah Getzlaff, CEO, Security First Bank of North Dakota, New Salem, N.D. At-large director Jill Sung (not pictured), President and CEO, Abacus Federal Savings Bank, New York City. Let’s hear from the executive committee members themselves about how—and why—they’re all in for community banking. Covington, Ind.

Community Bank 239

Community Bank Community Industry Texas 239

Independent Banker

FEBRUARY 24, 2016

Tech entrepreneur and New York Times bestselling author on business creativity, innovation and reinvention. As a New York Times bestselling author on business creativity and technology innovation, he’s now talking about the walk. One thing I think is really important for community banks is customer experience.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

Fintech Labs Insights

DECEMBER 21, 2016

Tickets for upcoming FinDEVr London and FinDEVr New York are at their lowest prices now. Register today for London or New York to save your spot! NuData Security partners with Arvato Financial Solutions to combat fraud and enable a smoother customer experience. On FinDEVr.com. Alumni updates.

New York 12

New York Customer Experience Security Technology 12

South State Correspondent

MAY 1, 2024

NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy. In New York, it’s “The Visitor,” where a life-size robot of an old woman takes shoppers on a journey through her memories.

Innovation 195

Innovation social media Branding Marketing 195

Perficient

MAY 17, 2022

hit a record $734bn in 2021, according to data from the Federal Reserve Bank of New York. Empathy helps lenders provide an experience where borrowers feel respected, understood, and supported. As the Financial Times pointed out : “Americans went shopping for cars in a big way during the pandemic. What can a Lender do?

Strategy 294

Strategy Customer Experience Study Technology 294

Tomorrow's Transactions

APRIL 2, 2015

This is why I was so interested to see USAA Bank (based in San Antonio, Texas), a bank that is well-known for being highly focused on customer service and innovative in the use of new technology to improve the customer experience, roll-out face-recognition for mobile phones using the technology of one of Consult Hyperion’s clients, Daon.

San Antonio 30

San Antonio Marketing Mobile Course 30

PYMNTS

MARCH 18, 2020

Bypass Mobile is an innovator in the point-of sale (POS) systems arena, and the acquisition will help to power “the next generation of omni-commerce capabilities from Fiserv, enabling enterprise businesses to deliver a seamless customer experience that spans physical and digital channels,” the release said.

Mobile 131

Mobile Milwaukee Florida New York 131

Fintech Labs Insights

DECEMBER 14, 2016

” Uniken recognizes that secure connections are based on secure relationships. “Our product, REL-ID is a security solution for mobile applications that tightly integrates identity and authentication with a secure, omni-channel solution. Headquartered in Chatham, New Jersey.

Security 12

Security Cyber Security New Jersey System 12

CB Insights

JULY 16, 2017

Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. new sharing economy platforms). in funding. Munich Re/HSB Ventures. Number of investments: 8.

Strategy 28

Strategy Marketing Analytics Innovation 28

Tefkin

MAY 5, 2014

Notably the … […] full stack approach lets you bypass industry incumbents, completely control the customer experience, and capture a greater portion of the economic benefits you provide. That’s a $45M raise just for the right to play.

Software 28

Software Capital Lending Examples 28

CB Insights

DECEMBER 5, 2017

Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e. new sharing economy platforms). Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution.

Strategy 28

Strategy Marketing Analytics Innovation 28

PYMNTS

OCTOBER 29, 2019

The latest salvo in the ongoing CU-bank scuffle comes via the ICBA, which launched a new campaign called “Wake Up” to highlight CUs’ alleged role in the recent New York taxi medallion controversy. Developments From Around The Credit Union World. have more assets than all 5,400 American CUs combined.

Data 103

Data Maine Analytics Case Study 103

CB Insights

FEBRUARY 13, 2020

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. The investment team appears to be growing, implying a more concerted focus on early-stage investments and M&A, with recent additions to the team and a growing presence in New York.

Online 98

Online Company Retail Payments 98

Independent Banker

NOVEMBER 13, 2014

Omnichannel involves providing streamlined, synchronized interactions across multiple customer touch points. Such systems would attempt to provide a more seamless customer experience and more efficient backroom technology infrastructures. Vanessa Drucker is a freelance writer in New York. Technology as a Service.

ATM 70

ATM social media System Technology 70

PYMNTS

JANUARY 4, 2017

A travel agent in New York needs to make payments to hotels in Sri Lanka or Melbourne, Australia, or anywhere in the world, or vice versa.”. The OTAs, said Pratt, asked WEX to help with simplifying and securing cross-border payments, while maintaining scalability. For WEX, said Pratt, admiration is cast Amazon’s way.

Payments 121

Payments Cards Examples Online 121