PYMNTS

SEPTEMBER 14, 2016

ACI Worldwide advises that, as the world moves toward immediate payment ecosystems, a holistic view of the transaction, with layered controls from origination to the application of real-time rules, is the only way to push the pedal to the metal on faster payments and put the brakes on fraud. million in 2007 to £52.5

Fraud 100

Fraud Payments Customer Experience Exercises 100

PYMNTS

MAY 10, 2019

Among the highest ideals for digital payments – driving innovation in transactions and customer experience – is, of course, the concept of seamlessness. That implies an ease of use while giving up nothing when it comes to security. Quick, Secure Validation. New NACHA Rule. How much effort will that require, then?

Payments 178

Payments Fraud Security Customer Experience 178

PYMNTS

JUNE 2, 2020

The world of payments processing will be a very different place by the end of 2020 than it was at the beginning — one where securing transactions will take on a new priority for merchants and consumers alike. Firms like Braintree, Chase, Moneris and BlueSnap are already leveraging Kount’s fraud prevention tools.

Compliance 137

Compliance Fraud Security Regulation 137

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Or watch its digital disruption.

Security 100

Security CA Payments Big Data 100

Insights on Business

DECEMBER 6, 2018

With new payment rails often come unpredictable threats, and likewise the need to help customers adopt these products easily. A balance is required between adequate reliability and security without impacting the customer experience. Fraud prevention: The first line of defense. Investing in security a necessity.

Fraud 79

Fraud Payments Security Technology 79

PYMNTS

DECEMBER 21, 2020

These growing revenue streams carry their own risks, however, not the least of which is their propensity to be targeted by fraud.”. Fraud is of course a problem in the MOA ecosystem, and the latest Mobile Order-Ahead Tracker® contains prescriptive ideas for dealing with bad actors while serving good food.

Mobile 151

Mobile Fraud Policies Study 151

PYMNTS

DECEMBER 26, 2019

The heart of the embrace and appeal of open-source technology is the need for speed, and to evolve use cases for end users (consumers and enterprises) in a more robust and secure fashion. Security Concerns. Those are not the only factors driving the use of open-source software in the payments environment.

Software 132

Software Payments ATM Course 132

PYMNTS

JUNE 18, 2019

By some estimates, cybercrime will have cost the world $6 trillion by 2021 in damaged and destroyed data, stolen money, lost productivity, theft of intellectual property, theft of personal and financial data, embezzlement, fraud and post-attack disruption to the normal course of business. It is pervasive in how we prevent fraud.”.

Fraud 179

Fraud Data Cards Security 179

PYMNTS

SEPTEMBER 28, 2020

But as they look to be successful this year, they need to make sure that they’re embracing these digital tools and making sure this customer experience is top notch.”. Of course, that’s easy to say but harder to do when the imperative to go digital doesn’t come with a built-in roadmap for Main Street SMBs.

Fraud 236

Fraud Customer Experience Tools Retail 236

PYMNTS

JULY 15, 2019

billion is estimated to have been lost to cryptocurrency scams, thefts and fraud in the first quarter of 2019, and cybercriminals and scammers are not the only ones putting digital asset users at risk. Thwarting fraud and making usage as secure as possible are key concerns for Canadian trading platform Bitbuy. Facing Fraud.

cryptocurrency 193

cryptocurrency Fraud Security Bitcoin 193

PYMNTS

JANUARY 22, 2019

Not to mention, all those late nights desperately striving to absorb all the information we should have learned over the course of weeks instead of hours, had we the good sense to keep pace with the work. In fact, missteps in digital fraud prevention can, as Stuppy said, “put the entire digital investment at risk.” Investment Risk.

How To 144

How To Fraud Online Mobile 144

FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Examples include fake emails from CDC, WHO, and FEMA.

Fraud 52

Fraud Management Handbook Cards 52

PYMNTS

DECEMBER 16, 2020

Clarity would also help issuers and merchants avoid the hundreds of millions of dollars in chargebacks that add to friction in commerce (and additional operating costs, of course). All said that clearing up the jargon and guesswork — while pinpointing real fraud — can go a long way toward improving digital commerce itself.

Retail 228

Retail Management Fraud Omaha 228

PYMNTS

JANUARY 22, 2019

Not to mention, all those late nights desperately striving to absorb all the information we should have learned over the course of weeks instead of hours, had we the good sense to keep pace with the work. In fact, missteps in digital fraud prevention can, as Stuppy said, “put the entire digital investment at risk.” Investment Risk.

How To 108

How To Fraud Mobile Online 108

PYMNTS

OCTOBER 1, 2019

where at least one vital and robust sector of commerce has yet to adopt the global security standard en masse. That’s the case, even as news of fraud can regularly remind one of how easy it can be for criminals to install card skimmers at pumps to facilitate theft. 1, 2020 — at one point, the deadline was in 2017. LISNR Offering.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

MAY 4, 2020

The inaugural edition of the Payments Powering the Platform Economy Report , a collaboration of PYMNTS and Payoneer , offers an in-depth examination of how tailoring payments to geographic markets helps online sellers connect customers with goods during periods of upheaval, or in the regular course of business.

Payments 130

Payments Customer Experience Regional Online 130

PYMNTS

JUNE 10, 2020

Even in pre-pandemic times,” he said, “some of the key initiatives from financial institutions were focused on improving the customer experience, while at the same time focusing on fraud prevention.”. Security, of course, is top of mind for all stakeholders across the financial services ecosystem.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. For major banks looking to gain consumer trust while staying ahead of the technological curve, creating services that are both simple and secure can be a major challenge. Shaping a streamlined experience.

Security 100

Security Technology Training America 100

PYMNTS

OCTOBER 19, 2016

Out of the ever-growing list of things retailers have as priorities, stopping fraud — not selling more goods and services — has now claimed the online retailer’s top spot. The mere increase in the number of fraud attempts year over year and quarter over quarter is enough to shake even the most hardened eTailer to her knees.

Retail 100

Retail Fraud Customer Experience Data 100

PYMNTS

AUGUST 8, 2019

But bigger banks also have an advantage there, of course, as their marketing gives them presence in more locations than credit unions. “As Customer Experience. But the key to crafting a robust CU loyalty program is to think about the whole customer experience — another ideal guiding a great deal of digital payments and commerce.

Fraud 124

Fraud Innovation Customer Experience Branding 124

FICO

NOVEMBER 12, 2019

Today’s post is about solving the elusive problem of first-party fraud and features commentary from Julie Conroy (Research Director at Aite Group) and Jack Alton (CEO at Neuro-ID). An executive who owns P&L for a consumer lending product line at a large bank was asked about first-party fraud and he compared the problem to a black hole.

Fraud 40

Fraud Resources Industry Groups 40

PYMNTS

JANUARY 28, 2020

But that’s not the whole story, of course. Owens noted that Elan aims to improve the customer experience by providing mobile functionality, geolocation, AI-based fraud protection and all forms of digital payments. Traditional financial institutions are not exactly known for their agility,” he said.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

NOVEMBER 13, 2020

“It’s hard to say if they are,” said McLain, who added that some issuers have gotten their arms around the shift to multifactor authentication to make online purchases more secure, and some are wrapping things up. Robust risk analysis (and exemptions), of course, need data. Data And Models.

Analysis 154

Analysis Online Data Customer Experience 154

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Making faster payments more secure. Keeping up with what’s next.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

DECEMBER 12, 2019

We have been talking about data being the next new thing for a long time, but we are now at a point where businesses can monetize that data” — with a little help, of course. Fraud and data security remain top of mind, and merchants are still seeking to run their businesses more optimally by streamlining inventory management, she added.

Data 149

Data Payments Software Course 149

PYMNTS

AUGUST 8, 2019

Verifying Digital Identity In The Sharing Economy Report , based on a survey of American sharing economy participants, in the rush to onboard new users, making the customer experience more simple could be making security more vulnerable. In order to grow, users need to feel secure about the people they do business with.

Security 108

Security Survey Customer Experience System 108

Abrigo

MAY 5, 2022

Using Data to Acquire, Engage, and Retain Banking Customers,” and “Customer Identity: Balancing Security and Seamless Banking Experiences.” Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes. Learn More.

Community 195

Community Lending Maine Resources 195

PYMNTS

JANUARY 22, 2020

Among the keys to that approach, according to Parsons, are significant advances in data collection and analysis, along with new retail technologies (voice, augmented reality) that both fuel the new omnichannel push and spark consumer interest in those newer retail experiences. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

NOVEMBER 17, 2020

The rising trend of digitization in commerce and the increased occurrence of card-not-present fraud were not created by the COVID-19 pandemic. Those dynamics have made the dangers of fraud far less abstract to consumers. Fraud, he said, is occurring at an unprecedented rate and scale and it was far from a small issue before.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

JULY 16, 2019

These platforms are all focused on customer experience,” Saraf said. But as soon as they start gaining some scale and engaging buyers and sellers in a secure way globally, they are going to start expecting a lot more from their payment partners and providers.”. The Ever-Evolving Global Gig Marketplace .

Fraud 138

Fraud Payments Course Mobile 138

PYMNTS

DECEMBER 24, 2020

And we can offer it up to you — a veritable seven-course meal of predictions on the future of food from the people who have spent the last year building its present. Shake Shack Head of Digital Experiences Steph So. The Secret Sauce For Securing Foods Digital Future Is Forethought. “If Expect The Uncertain.

Study 206

Study Industry United States Innovation 206

NCR

AUGUST 29, 2017

The transaction is authenticated using fingerprint recognition, combining maximum security with consumer convenience , according to Barclays. “We recently celebrated the 50 th anniversary of the world’s first ATM, which was introduced to provide customers with 24/7 access to their money for the first time ever,” he added.

Payments 51

Payments ATM Apple Mobile 51

PYMNTS

MARCH 18, 2016

” Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. “If you don’t disrupt yourself, someone else will.” So, where can we draw the line?

Innovation 100

Innovation Security Industry blockchain 100

FICO

JANUARY 24, 2018

At Advisen, our team was again on hand to showcase the FICO® Enterprise Security Score (ESS), and what a difference a year makes! In 2016, FICO was still a relatively new player in the cyber and enterprise security space. The Goal: Improving Customer Experience. Barbican has partnered with FICO to assist in the effort.”

Conference 55

Conference Customer Experience Maine Exercises 55

NCR

FEBRUARY 17, 2017

Multichannel is about offering as many customer touchpoints as possible and can involve different strategies for different channels. Omnichannel is more focused on unifying the customer experience across all channels. Both approaches recognize the importance of consumer choice. Why the ATM is key to omnichannel.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

MARCH 7, 2019

New technologies keep emerging in the fight against fraud — biometrics, for instance — but they are not the only part of pushing back against criminals and preventing them from stealing data and money. The process tied to fraud prevention matters significantly, too. And that includes combining ID verification and authentication.

Fraud 173

Fraud Security Data Cards 173