PYMNTS

OCTOBER 16, 2020

Study Shows Americans Struggling As Savings Dry Up. It works with all platforms and operating systems and gives developers the flexibility to build software that is adaptable to the circumstances needed. Here’s how some really creative D2C brands are using new tech to do that. billion in Prime Day sales. 16 (Friday) J.P.

Google 146

Google Study North Carolina Nebraska 146

Perficient

SEPTEMBER 8, 2021

Personalization must be genuine – inauthentic marketing attempts are met with scrutiny and amplified on social media with risk to brand reputation and customer loyalty. It is estimated that insurers can automate 50-60% of back-office operations and displace 46% of processing roles.

social media 477

social media Analytics Maine Study 477

PYMNTS

JUNE 6, 2017

In Austin-based Square Root’s latest study with Forrester Consulting, Close The Gap Between High- and Low-Performing Stores: Management and Measurement of Brick-and-Mortar Retail Locations , retail store performance issues that affect customer experience and loyalty were identified.

Study 100

Study Retail Austin Customer Experience 100

PYMNTS

OCTOBER 16, 2020

How consumer packaged goods (CPG) brands and subscription-based businesses respond to this important trend will be make-or-break for many. The D2C And The New Brand Loyalty Opportunity study contains telling statistics on the growth of D2C, and only a few are needed to show the trend. Pandenomics’ And D2C Commerce.

Branding 211

Branding Study Online Retail 211

PYMNTS

FEBRUARY 28, 2020

Someday this will be a marketing case study. You’re Constellation Brands. One of your leading brands is Corona beer. So far we know two things about this future case study. So far we know two things about this future case study. About that case study. are imported, with 70 percent coming from China.

Case Study 211

Case Study Branding Study social media 211

Perficient

JULY 2, 2020

I recently delivered a webinar , in which I discussed the CTMS migration approaches taken across several case studies. My name is Param Singh and I am the Director of the Clinical Operations Solutions practice in the Perficient Life Science Business Unit. Types of migration tools, including APIs, ETL tools, and adapters.

Study 332

Study System Data Training 332

PYMNTS

SEPTEMBER 12, 2016

Some good news to start the week for mall operators in need of some. A new study released by William Blair finds that teens and young adults — the demographic whose indifference almost slayed both Aéropostale and PacSun this year — are actually visiting the mall more than they were even a year ago.

Study 100

Study Survey Retail Course 100

PYMNTS

NOVEMBER 21, 2018

20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). Research from Capterra published on Tuesday (Nov. While nearly two-thirds of U.S.

Study 129

Study Survey Leadership Millennials 129

Perficient

DECEMBER 21, 2020

The Visionaries: Can tell a great story about their target prospect, what they should see, and how they should interact with the brand but struggle to execute on their vision. Does the organization have the processes and operating model in place to support this new revenue model?

Strategy 322

Strategy Data Guidelines System 322

PYMNTS

AUGUST 24, 2020

The Playbook also features a case study on how the home furniture store Interior Define is putting digital D2C strategies into practice in a challenging economic environment. Interior Define is one such company that exemplifies these trends, as highlighted in our case study. billion in 2020. About The Playbook.

Retail 216

Retail Report Case Study Study 216

Perficient

DECEMBER 9, 2020

Providing a quality commerce experience is table stakes in these unprecedented times, and brands across all industries are racing to sell through digital channels. Forrester canvased 35 commerce service providers to help shape the shortlists of digital decision-makers and channel strategy professionals.

Report 572

Report Industry Strategy Branding 572

PYMNTS

JUNE 23, 2020

TiffinLabs opened in early 2019 and is operating some kitchens in Singapore, including digital-first restaurant brands Publico Pastabar and Hureideu – Korean Fried Chicken. “By enabling over 1,000 kitchens for delivery-focused operations globally, we are making food ordering relevant for the future, at scale. .

Los Angeles 214

Los Angeles San Francisco Houston Austin 214

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. Data sharing relies on trust between a brand and the consumer willing to share it. New skill sets are required to operate in a digital environment.

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

JULY 20, 2017

Unfortunately, it’s a sign that criminals continually seek to lower barriers to entry, which then put more criminals into the ecosystem and cost card brands, retailers and consumers.

Study 124

Study Online Course Cards 124

PYMNTS

NOVEMBER 17, 2020

Under COVID, one study finds that 22 percent of Americans had been targeted by pandemic-related fraud attempts as of April. PYMNTS’ latest Digital Fraud Tracker® , done in collaboration with Simility , is a study in the forces impacting fraud and security in a year when cyberthieves have been having a field day. They Can Get to Anyone.

Fraud 182

Fraud Study Analytics Tools 182

PYMNTS

APRIL 21, 2020

Quick-service restaurants (QSRs) competing in an already tight space have been under increasing pressure to differentiate their brands and enhance business operations at a time when industry revenues are suffering. QSRs investing in their drive-thru operations stand to benefit now and in the future.

Study 150

Study Operations Branding Tools 150

Perficient

SEPTEMBER 15, 2020

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. How do they address problems like the ones you’re attempting to solve? 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

MARCH 17, 2020

The annual benchmarking study conducted by PYMNTS combines a survey of nearly 4,000 U.S. Our study shows that 42.1 percent of CU members would consider using challenger banks if they were operated by national banks, and 16.4 percent would consider using hypothetical options operated by technology giants like Google or Apple.”

Innovation 159

Innovation Study Operations Examples 159

PYMNTS

MAY 20, 2020

The investment will also help further research into IoT operating systems, edge computing and natural language processing (NLP). . “By The Tmall Genie smart speakers were introduced by Alibaba three years ago and link to more than 270 million devices from 1,100 brands in China, according to Ku.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

SEPTEMBER 23, 2020

Food and beverage stand operator Delaware North intends to test Shop Anywhere in Q4. Dunkin’ Brands is piloting the Mastercard system at a California store that was not named in the report and will take on the name of Dunkin’ Dash. Worldwide sales for all of the company, which includes Baskin Robbins , fell 20.8

Delaware 150

Delaware System Mobile California 150

South State Correspondent

OCTOBER 12, 2022

While customers appreciate the effort of delight, they leave, refer, or buy other products based on how happy they are with a brand and service. In a Harvard Business School study of 75,000 people, participants were asked three questions: How important is customer service to loyalty? On the other is a large bucket of water.

Study 195

Study Examples Branding Survey 195

Perficient

APRIL 4, 2022

3) Tell Me – Authentic, Relevant Brand Messages and Experiences. We also help them achieve enterprise-wide operational excellence.? I’ve long advocated that personalization includes three essential elements: . 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

OCTOBER 1, 2020

PepsiCo is using the sites to promote its Pepsi, Frito-Lay, Gatorade, Quaker Oats and other popular brands. . The study showed that while the pandemic has been a catalyst for change, those new purchasing habits look likely to be permanent. . Chief Operating Officer Ro Bhatia recently told PYMNTS. of more than 2,100 U.S.

Study 180

Study Branding Meeting Trends 180

PYMNTS

APRIL 17, 2020

To seize the opportunity to boost revenues and loyalty during this time, QSR operators are shifting their focus to digitally upgrading the drive-thru as well as other modes of off-premise ordering, such as branded mobile apps and third-party delivery aggregators. Around The Order To Eat Landscape.

Customer Experience 167

Customer Experience Operations Technology Branding 167

Social Assurance

SEPTEMBER 10, 2021

In the first segment of our Building a Brand series, we defined what a brand is and the importance of differentiating your brand message within the financial industry. Once you’ve established that brand message and clarified your brand direction, it’s time to begin rolling out your new and enhanced financial brand.

Branding 15

Branding social media Case Study Study 15

Perficient

FEBRUARY 17, 2023

In the first two blogs in this series, Getting Started On Embedded Finance and Embedded Finance: Bolstering Brand Experiences, we defined embedded finance and looked at the goals and strategies that firms should take at the outset of their modern embedded finance journey, as well as how and why firms should consider getting embedded banking.

San Francisco 275

San Francisco Cards Online Payments 275

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. 11:FS CEO David Brear talks to him about why ‘Monzonauts’ are so crazy devoted to the brand. [You That opened up the world of the internet, as well as entrepreneurship, for him.

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. Today consumers don’t serve brands; they serve themselves,” according to the study. They want their brands to communicate a sense of who they are.

Retail 100

Retail social media Study Branding 100

PYMNTS

NOVEMBER 11, 2019

A new study also found that 34 percent of consumers used delivery more than they did a year ago. It’s no wonder more than three-fourths (78 percent) of operators considered off-premises programs strategic priorities. . While drive-thrus can be a source of retail innovation , traditional operations aren’t what they used to be.

Study 108

Study New York City Minnesota Dallas 108

PYMNTS

MAY 22, 2017

A new study has found that retail global expansion has lost some steam, and while the United States remains the most active, Europe is now the preferred spot for expanding retailers, according to Chain Store Age. percent in CBRE’s 2015 study. The CBRE Group Inc.’s The CBRE Group Inc.’s But while the U.S.

Retail 108

Retail United States New York City Study 108

PYMNTS

SEPTEMBER 3, 2019

Europe’s The Restaurant Group (TRG), which operates over 650 restaurants and pubs across the country, is closing 150 eateries, Financial Times reported on Tuesday (Sept. TRG said it will gradually close at least 50 percent of the outlets across the two brands as leases expire. million pre-tax loss for the first half of this year.

Groups 109

Groups Taxes Branding Study 109

PYMNTS

MARCH 9, 2020

One study shows that for 77 percent of these retailers, developing a solution that can allow them to attain levels of order management efficiency comparable to Amazon is now a top priority. According to the same study , 62 percent of top retailers believe headless commerce can improve conversions and consumer engagement.

Retail 208

Retail User Experience Study UX 208

PYMNTS

SEPTEMBER 30, 2020

Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst. There’s a stronger buzz.”.

Apple 101

Apple social media Branding Survey 101

PYMNTS

FEBRUARY 26, 2020

As TIP explains it, most residential Wi-Fi networks operate independently. For example, a Comcast Wi-Fi network would not currently be able to integrate a separate network that operates a home security system or a smart refrigerator that connects to a phone app.

Software 140

Software Study Technology Analytics 140

PYMNTS

NOVEMBER 8, 2020

Visits to full-service restaurants, which are primarily on-premises operations, declined nearly 80 percent during the height of the mandated dine-in closures. WSJ reported that operators say keeping dining rooms open becomes more important to their businesses as temperatures fall across much of the U.S.,

Illinois 118

Illinois Florida Branding Report 118

PYMNTS

MARCH 26, 2019

Dynamic Yield , the artificial intelligence powered personalization platform operator, announced it is being acquired by fast-food chain McDonald’s. ” Since launching, Agmon said Dynamic Yield now enables more than 300 brands in six continents including in retail, gaming, finance, travel, and publishing.

Company 152

Company Branding Study Technology 152