PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This group of 60 million U.S.

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Millennials Study Course Trends 222

PYMNTS

OCTOBER 22, 2020

Silicon Valley's Sensory , which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

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Training Millennials Resources Study 174

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

AUGUST 31, 2017

A study that Colloquy issued earlier this year entitled “Shopping by Generation” revealed that baby boomers are the generation most likely to boycott a retailer if they have a negative shopping experience, according to Chain Store Age. Millennials. Almost 41 percent of millennials shop online at least once a week, and 62.2

Retail 147

Retail Millennials Study Trends 147

PYMNTS

MAY 22, 2017

Here’s how some big players are setting up to shift the goalposts even more in the coming years – by the numbers: 6 million + | Retail workers at risk of replacement by robots over the next 10 years, according to a new study by Cornerstone Capital Group. The change will likely start with cashiers.

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PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. Get ready, retailers. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

MAY 4, 2017

The Cardtronics executives noted that the studies are not all that surprising, and where once the findings reflected increasing cash adoption across, say, Europe, recent research has borne out the same trends in Europe and the Americas.

ATM 192

ATM Millennials United States Study 192

PYMNTS

JANUARY 8, 2021

Another study predicted that the P2P lending market will reach nearly $559 billion by 2027 due to this expanded interest. The Tracker also explores what tools and technologies may prove beneficial for lenders looking to meet those needs.

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Lending Examples Tools Meeting 163

PYMNTS

MARCH 2, 2018

Several major banks and FIs — including Bank of America, Discover and Wells Fargo, among others — offer cash back rewards on their credit card products to entice customers and encourage brand loyalty. Despite incentives, a new study found debit cards appear to be more popular than credit cards, especially among younger customers.

Millennials 101

Millennials San Diego Cards Retail 101

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

AUGUST 9, 2016

A new study by The NPD Group found that anything related to health and wellness ­­— like wearable technology , basketball gear, sweats and active bottoms (AKA exercise pants), running products, outdoor sports and toys, running gear, portable beverageware — were among the fastest-growing retail categories between Dec. 2014 and Dec.

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Independent Banker

NOVEMBER 21, 2021

Walden Mutual will use that experience, plus Cummings’ fresh perspective, to embrace a technology-forward approach. In the past, megabanks had a technology advantage over smaller banks, Cummings says, but by taking advantage of third-party applications and core updates, those benefits are accessible to startups and smaller banks.

Community 170

Community New Hampshire New York Millennials 170

NCR

JUNE 20, 2016

With an aging demographic, that target audience is now being taken over by the Millennial marketplace – and as you know, when it comes to business, its evolve or face extinction. So who are these Millennials, and how do you reach them? In placing Millennials into a bucket, first we must define this target audience.

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Millennials social media Guidelines Branding 40

Banking 2020

JANUARY 15, 2016

Articles via Mobile Marketing Watch, The Financial Brand, Enterprise Innovation. In 2018, 50 Percent of Consumers Will Use Smartphones or Wearables for Mobile Pay, Says Gartner: A recent study from Gartner, Inc. shows that in the next two years, wearable technology and smartphone apps will be the go-to payment method.

Mobile 40

Mobile Technology Millennials Study 40

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

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Mobile Cards social media Survey 153

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. As noted in the study, larger financial institutions outpace smaller brethren when it comes to grabbing market share, largely through the competitive advantage of hefty IT budgets that get new products to market with haste.

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Innovation Study Technology Millennials 155

PYMNTS

AUGUST 4, 2016

Millennials Eschew Bank Mobile Wallets. The millennial generation has already shown its love for all things mobile, but big financial institution mobile wallets were not in the mix, begging the question: Are the banks too late off the mark to deliver mobile wallets to this generation? But the similarities end there.

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Samsung Google Mobile Millennials 100

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. In the U.S. trillion and $1.5

Online 101

Online Fraud Branding social media 101

PYMNTS

JANUARY 17, 2020

Boosting shopping via smartphone has been a challenge for retailers, even as consumers spend many hours each day using their phones to interact with banks, brands, news platforms and social media outlets. Global retailers’ average mobile cart abandonment rate is approximately 86 percent, according to some studies.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

FEBRUARY 27, 2020

In an interview with Karen Webster, Maeve McKenna Duska, SVP at USA Technologies , said that ambitious retailers have an opportunity to seize valuable market share within a relatively underdeveloped channel of commerce. It’s also reminding customers that their brand is ‘there,’ and there is brand affinity. … The Roadmap.

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Retail Comparison Technology Branding 131

PYMNTS

OCTOBER 23, 2018

Sending a paper statement to a millennial or leaving a voicemail is about as useless as a hamburger driving a vehicle,” Max Tselevich, CEO of The Doctor, a medical services management company, recently told a healthcare reporter. Healthcare for the most part is an industry that embraces the latest technology and procedures.

blockchain 173

blockchain Study Case Study Fraud 173

PYMNTS

SEPTEMBER 17, 2019

According to the 2019 edition of the PYMNTS How We Will Pay Study , the average consumer does about 12 activities over the course of a day, and makes a purchase during about four of them. For younger consumers – bridge millennials in particular – the effect is even more strongly pronounced. Earlier this week, SoundHound Inc. ,

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Course Branding Data Retail 147

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. One hundred and ten (110) million U.S. consumers — 47.2 percent of the U.S.

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Apple Study Innovation Survey 227

PYMNTS

AUGUST 16, 2018

16), an effort involving Shell , General Motors and mobile payments provider P97 that enables consumers to find and pay for fuel via embedded in-dash technology inside their vehicles. According to Frieden, a typical use case of this fuel payments technology would start when the driver notices a low fuel warning light.

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Millennials Mobile Payments Survey 102

PYMNTS

OCTOBER 15, 2018

Other studies indicate that mobile and connected banking offerings are most popular among millennials and other young consumers, meaning mobile banking apps’ popularity is likely to continue — and increase — in the coming years. encourages brand loyalty and is easy to use, it still leaves merchants vulnerable to chargebacks.

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Fraud Security Mobile User Experience 165

NCR

NOVEMBER 6, 2017

Banks have spent a lot of time in the last few years trying to attract the attention of affluent millennial consumers – those born between the early 80s and mid-90s, who are currently an immensely attractive segment for financial institutions. Don’t mix them up with millennials.

Millennials 73

Millennials Study Groups Mobile 73

PYMNTS

OCTOBER 11, 2016

“There is no doubt that chatbots will become a critical onramp for brands to connect with customers,” said Jake Bennett, CTO at POP. Chatbots [are] giving brands a direct communication channel and storefront inside the apps that users already use every day. That’s powerful.”.

Branding 100

Branding Apple Study Google 100

PYMNTS

AUGUST 17, 2017

With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology. In this study, teen-focused retailers were analyzed to learn more about this group of shoppers.

Retail 127

Retail social media Online Mobile 127

PYMNTS

FEBRUARY 28, 2020

However, new technology is able to track the true number of miles driven by a car, and can even track how a driver handles a car. With that new business model and technology, Metromile launched in 2016 and is currently available in eight states, which include California, New York, Washington, Pennsylvania and Arizona.

Metro 217

Metro Arizona Pennsylvania Policies 217

PYMNTS

MARCH 15, 2018

Just in time for the Ides of March, the 50-year-old brand announced it was shutting or selling all of its stores in the U.S., There are rumors that a consortium of toy brands may buy out and operate at least some of the retailer’s assets, but for right now, another historic brand bites the dust. affecting 33,000 jobs nationwide.

Payments 108

Payments Millennials US Fraud 108

PYMNTS

AUGUST 17, 2017

With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology. In this study, teen-focused retailers were analyzed to learn more about this group of shoppers.

Retail 114

Retail social media Online Mobile 114

PYMNTS

JANUARY 5, 2017

Unattended retail has been on a technological march toward progress — so much so that it is no longer an afterthought for companies but a solid revenue driver if done correctly. Loyalty can, with technology, mimic the retail experience that is found in a brick-and-mortar store, said Powell. Video screens. Cashless payments.

Retail 107

Retail Technology Mobile Millennials 107

PYMNTS

NOVEMBER 28, 2016

TransUnion’s survey also highlighted another interesting trend when it comes to holiday hacks: Millennials remain a prime target for hackers. The study revealed that 71 percent of consumers hacked from online shopping were actually hit during the months of November and December when holiday shopping is typically in full swing.

Millennials 100

Millennials Security Online Survey 100

Cisco

MAY 25, 2021

Studies, like those from Deloitte, have shown when employees are forced to work from home continuously, many of them feel unintended consequences including isolation, feeling of being disconnected from the company, distraction, and lack of focus, among others.

Strategy 71

Strategy Mobile Study System 71

PYMNTS

JUNE 18, 2018

Instead, order-ahead services seem to cater to the millennial crowd and to customers who are too busy to dine in. The company conducted studies to ensure proper functioning, and has implemented careful limits on both pickup time slots and when orders appear on kitchen display systems. Changing the Service Landscape.

Mobile 100

Mobile Online Strategy Technology 100

PYMNTS

JUNE 24, 2017

After decades of frustration, it is no surprise that millennials en masse have started wearing a comfier, less agonizing option: yoga pants — formerly known as leggings — which, due to the magic of spandex, always seem to fit. Like A Glove seems primed to expand its offering of smart measuring technology to other clothing items.

Meeting 126

Meeting Maine Examples Millennials 126

PYMNTS

APRIL 19, 2018

Merchants from QSRs to large eCommerce retailers are turning to technology such as digital kiosks to drive traffic into their stores. If they don’t, they risk losing business to competitors that embrace the technology, according to the PYMNTS Unattended Retail Tracker. Besides QSRs, this technology is popping up at hotels.

Retail 102

Retail eBook Customer Experience Ohio 102