Perficient

JULY 12, 2022

Your brand is the beacon of authenticity for a personal experience. What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. Tell – Authentic, Relevant Brand Messages and Experiences.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Perficient

AUGUST 31, 2020

What will they expect from an experience given how they grew up under the influence of Millennials (their parents)? Seems like a good customer experience aided by the right tools and technologies will be p assé for this generation. reliance on technology to learn, eat, work, maintain health. But who are they?

Customer Experience 506

Customer Experience Branding Community Millennials 506

PYMNTS

JUNE 9, 2017

According to contradicting views, millennials are both hooked on chain restaurants while simultaneously killing their existence. Technology has lent itself to increasing the amount of mobile delivery orders, but there are additional contributing factors pulling from both sides of the restaurant spectrum. billion by 2020.

Millennials 107

Millennials social media Study Branding 107

PYMNTS

MAY 1, 2020

“We haven’t announced it anywhere yet, but we are about to launch a new program and feature set that will allow retailers and brands to liquidate any overstock inventory on our platform,” DiNunzio told Webster. The feedback Tradesy most commonly hears from new sellers is that the process is much easier than they thought it would be, she said.

Millennials 162

Millennials Branding Retail Marketing 162

PYMNTS

OCTOBER 13, 2017

It can’t be easy for a brand that has literally made its name on the notion of brandless-ness, as a pure-play cosmetics supplier. The secret to what brandless offers, according to CEO Tina Sharkey, is the company’s elimination of what she calls the “brand tax.” But Brandless thinks it has a good handle on what customers really want.

Branding 100

Branding Taxes Millennials Retail 100

Perficient

JANUARY 12, 2021

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

MARCH 9, 2016

It took traditional media outlets a few extra years to figure out that millennials don’t quite care for getting their news and entertainment from the same places their parents did, but now that the cat’s out of the bag on these consumers’ on-the-go smartphone habits , brands everywhere are scrambling for a piece of the mobile pie.

Millennials 100

Millennials Branding Mobile New York 100

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. The Tracker also explores how the payment preferences of younger generations — such as bridge millennials, millennials and Gen Z — may be well-suited for utilizing BNPL. About The Tracker.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

AUGUST 22, 2018

is expanding the Sapphire credit card brand into new areas of personal finance, including checking accounts. According to the report, the Sapphire Reserve card is popular among millennials because of the generous rewards points, which cater to their desire to travel. JPMorgan Chase & Co.

Branding 100

Branding Samsung United States Cards 100

PYMNTS

APRIL 26, 2019

Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. At the same time, the brand seeks to create personalization through every one of its touchpoints. In Other Brick-and-Mortar News. percent and 1.0 percent, respectively.

Branding 123

Branding Retail New York New York City 123

PYMNTS

JUNE 21, 2018

The old model of opening a retail store with merchandise as a main focus of the space may not appeal to today’s consumers – millennials in particular. These stores are relying on restaurants, bars, guest speakers and self-service technology to draw in customers in lieu of sales signs and deep discounts.

Millennials 109

Millennials Fort Worth Los Angeles San Francisco 109

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. You can view the webinar on-demand by going to The Financial Brand site at this location.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

Insights on Business

FEBRUARY 11, 2018

A growing number, starting with millennials, would even prefer doing business through a VA, or chatbot. Today’s customers desire faster, efficient, thorough customer service, and the innovative AI technology can actually provide it. Finding the right balance for your brand.

Branding 125

Branding How To Customer Experience Trends 125

PYMNTS

MARCH 1, 2019

They also create repeat visits to the DSW brand, where an exciting footwear assortment awaits.”. Shoppers can pick shoes from a display wall using the technology, which sends a message to the salesperson on a mezzanine level of the store. L Brands posted net income in the fourth quarter of $1.94 In Other Brick-and-Mortar News.

Branding 129

Branding Retail Columbus Las Vegas 129

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

DECEMBER 26, 2018

The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform. According to Cellulant, Huddah Cosmetics was an interesting brand to launch for the platform. In addition, the company said that her brand is well-known and capable of generating buzz.

social media 180

social media Payments Millennials Regional 180

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop. About the Playbook.

Strategy 179

Strategy Millennials Retail Mobile 179

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

OCTOBER 6, 2020

The Singapore-based financial technology company said the move is part of its goal of establishing “the world’s first global youth bank.”. He added that the new prepaid Visa card “opens up many opportunities for us to reach out and meet the needs of consumers, particularly the youth and millennials.”.

Cards 150

Cards Fintech Millennials Training 150

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. This doesn’t mean that North American customers aren’t pining for mobile ordering options — especially the millennial market. In another restaurant technology survey of U.S. fall short.

Technology 100

Technology US San Francisco Survey 100

The Financial Brand

SEPTEMBER 8, 2020

Wealthfront founder, Andy Rachleff, reveals strategies that will continue to evolve to enable them to serve the needs of Millennials with investable assets. The post Wealthfront: A Digital Solution In The Battle For Millennial Deposits appeared first on The Financial Brand.

Millennials 43

Millennials Strategy Branding Digital Banking 43

PYMNTS

MARCH 17, 2020

Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Visual search technologies could help eCommerce brands gain the edge they need to engage customers and — more importantly — make purchases. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

Bank Innovation

FEBRUARY 24, 2017

In the long list of startup finalists competing at South by Southwest 2017 hides a brand new personal finance management app. Hip Money – a new app by Hip Pocket – adapts the millennial habit of “swiping” to help them save and pay down debt through a mobile app. Nebraska-based software Read More.

Nebraska 199

Nebraska Millennials Marketing Software 199

PYMNTS

OCTOBER 21, 2020

Point of sale (POS) platform PredictSpring announced that it is partnering with beauty brand Deciem and is also planning to expand into new sectors following a strategic investment from Salesforce Ventures. . The technology powering PredictSpring allows for native consumer mobile apps and store associate apps.

Customer Experience 190

Customer Experience Branding Millennials Mobile 190

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JANUARY 14, 2020

As usage grows, brands are responding with expanded mobile features and more end-to-end experiences. At this point in time, two influential groups – western millennials and Chinese tourists – are having far-reaching impacts on how brands and destinations cater to top travelers. Millennials will spend an estimated $1.4

Meeting 141

Meeting Millennials Branding Mobile 141

PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. This multifunctional platform includes curation tools, allowing social sellers to build inspirational, personal web pages connected to the brand’s website, and a marketing platform where sellers can create optimized, brand-safe social posts that lead to transactions.

social media 257

social media Video Branding Online 257

Bank Innovation

MAY 18, 2016

Acorns is bettingthat millennials will prefer “cash forward” to the old-school “cash back” rewards on their purchases. Earlier this week, the micro-investing app launched Found Money, a program that allows brands to “invest in their customers’ future” and automatically invest the cash-back rewards into customers’ Acorns accounts.

Millennials 236

Millennials Branding Online Innovation 236

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk.

Retail 148

Retail Trends Millennials Survey 148

The Financial Brand

MARCH 8, 2020

Younger adults want both technology and personal support from their banking provider. The post Why Millennials and Gen Z Love the Biggest Financial Institutions appeared first on The Financial Brand. Right now, the megabanks are best at providing both.

Millennials 39

Millennials Branding Technology Branch Strategies 39

PYMNTS

OCTOBER 22, 2020

Silicon Valley's Sensory , which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

APRIL 9, 2019

The location, which stocks products ranging from craft beers to handmade tortillas – has technology that lets shoppers use their phones for payments. And half of those high-income millennials said that about 74 percent of their gas purchases were made via mobile apps that encourage them to keep using apps to buy gas. Payments Role.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

MARCH 5, 2019

Kohl’s Corporation CEO Michelle Gass said in a fourth-quarter earnings conference call with analysts that investments in technologies such as its mobile app, and buy online, pick up in store (BOPUS), among other initiatives, are “resonating” with the company’s shoppers while bolstering traffic and sales. Rewards and Millennials.

Millennials 148

Millennials Philadelphia Chicago Retail 148

PYMNTS

JANUARY 9, 2020

Customers can order food from over 10 brands at the GrabKitchen, which gives restaurant partners a space to introduce different food concepts and new brands. Battle For Millennials. Millennials and Gen Z want to travel, and they’re willing to spend more to do it. Airbnb: How To Win The $1.4T

CA 132

CA Operations California Payments 132