Insights on Business

JULY 17, 2019

Either way, gaps persist in the ability of staff to use tools effectively, make risk-aware decisions and meet emerging requirements with up-to-date capabilities. User experience, or relative effective ease-of-use, is a key driver of engagement.

User Experience 79

User Experience Tools Survey Risk Management 79

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. that focus on meeting patient/member needs.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

SEPTEMBER 29, 2020

In order to meet customer demands, organizations are looking to expand their digital process automation (DPA) services. Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience.

Report 340

Report Analysis Strategy Technology 340

Perficient

JULY 12, 2022

In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. As digital natives begin to make up the majority of the U.S.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. The Physical Side of ID Theft .

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

Perficient

SEPTEMBER 9, 2020

Having the Right Technology. It’s difficult to meet the expectations of a B2B buyer without all the right technologies and systems supporting the experience. Another critical technology is a product information management (PIM) system designed to manage your product data and optimized content to support multiple channels.

Resources 340

Resources System Marketing Strategies Strategy 340

PYMNTS

DECEMBER 10, 2020

But for B2B payment solution providers, the need for speed was coupled with another challenge: Technologies had to be built to address new and emerging use cases as payment scenarios were rapidly altered, perhaps permanently. According to Phalen, Visa and Conferma Pay 's newest offering aims to meet three key needs. The Need For Speed.

Security 266

Security Mobile Meeting Payments 266

PYMNTS

APRIL 24, 2020

percent of CU members would consider switching to technology firms, if they could provide the same services their CUs provide at a better price or with a better user experience. And how can CUs ensure that the financial products they develop will meet their members’ expectations and keep them loyal? We surveyed 4,058 U.S.

Data 187

Data Innovation Digital Banking Meeting 187

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

OCTOBER 19, 2020

“Whether your requirements demand an integrated, secure, on-premises solution or a system that can grow with a distributed workforce via a secure, cloud-hosted” setup, Entrust’s Sigma can meet any company’s needs, said Joe Franco , director of sales at Capture Technologies, an Entrust channel partner.

Security 245

Security System Cards Minneapolis 245

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. But the benefits of automation are a key part of the customer experience. If your financial institution is considering new banking technology, read this blog for decision-making tips.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Elsewhere, StreetShares raised $10 million to expand small business lending technology for banks and credit unions.

Lending 224

Lending Meeting User Experience Innovation 224

Insights on Business

MAY 8, 2019

You may be an existing Incentive Compensation Management customer looking to maximize the benefits, considering investing in technology or just looking to expand your horizons through spending time with like-minded people from a broad range of companies.

Meeting 96

Meeting Management User Experience Customer Experience 96

Perficient

JANUARY 16, 2023

For instance, they may see embedded finance as the driving agent for improving customer service, growing an existing customer segment, or launching a new product extension to meet a perceived need. . You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

NOVEMBER 13, 2020

Looking at the plight of migrant workers and those working abroad during the COVID event, PYMNTS November 2020 Smarter Payments Tracker® powered by Nium notes that, “Legacy FIs can struggle to provide affordable remittance services that meet migrant workers’ needs, and their dependency on correspondent banking networks can drive up service costs.

Payments 259

Payments User Experience Meeting System 259

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

Perficient

FEBRUARY 22, 2023

We all know that businesses need to be technologically up to trend to maintain a competitive edge. However, we also must consider how we can keep a human touch alongside this continuous technological advancement. How are your systems set up to provide customers with seamless experiences?

Trends 275

Trends Customer Experience Case Study Data 275

PYMNTS

OCTOBER 9, 2020

Hernandez said that prevents people from meeting face to face, interacting — and of course, paying each other in old-fashioned ways, such as cash or check. “I The infrastructure is there, [and] people want contactless experiences.”. The bottom line: Expect technologies like P2P to help consumers during the pandemic and beyond.

User Experience 338

User Experience Maine US Course 338

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. I am certain this partnership will continue to flourish and look forward to many more joint projects,” Prayikulam added. billion.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

NOVEMBER 5, 2020

As he told PYMNTS in an interview, thanks largely to the pandemic's influence on modernization, both buyers and sellers are eager to embrace the technologies that can shift the sales experience online. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience.

Online 358

Online Strategy System Technology 358

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

NOVEMBER 23, 2020

as the technology and use cases have changed from peer-to-peer to B2B, [businesses say they are] willing to pay [for RTP] – but when the rubber meets the road, we've seen that adoption is much slower than the research shows, much to my chagrin.”. For faster forms of payment.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

OCTOBER 29, 2020

Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. Many of these companies, although newcomers to payments, are well-known in the technology world, further driving customer expectations for speed and ease of use. This is where relying on a cloud-based infrastructure can help.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

JANUARY 26, 2021

Will businesses continue to rely on video conferencing, or will they flock back to the airport for in-person meetings? As the industry evolves, so must the technology that businesses use to book and pay for that travel.

Marketing 208

Marketing Management User Experience Tools 208

Perficient

AUGUST 30, 2022

Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. I am certain this partnership will continue to flourish and look forward to many more joint projects,” Prayikulam added. billion.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with consumers having too many options to choose from, what’s an FI to do?

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place.

Data 136

Data Management User Experience Maine 136

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

South State Correspondent

AUGUST 31, 2022

To meet this challenge, we are in the process of building an application to automate this process. This challenge and solution is the perfect example of the flexibility that technology allows a bank and a showcase of how man and machine can work together to achieve the best of all possible worlds.

Training 448

Training Data Examples Taxes 448

PYMNTS

AUGUST 3, 2020

Google’s expertise in building great user experiences and a highly-scaled and secure infrastructure is a great complement to BankMobile’s financial and regulatory expertise and its unique customer acquisition funnel in the higher education segment.”. .”

Google 239

Google Digital Banking Pennsylvania FDIC 239