FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Insights on Business

MAY 8, 2019

These challenges and pressures are only compounded if you are running your operations without an appropriate automated tool and the wide-ranging benefits they can bring. IBM SPM continues to improve customer experience and leverages user experience design (UXD) while applying IBM Enterprise Design Thinking and agile methodologies.

Meeting 96

Meeting Management User Experience Customer Experience 96

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. But the benefits of automation are a key part of the customer experience. If your financial institution is considering new banking technology, read this blog for decision-making tips.

Lending 221

Lending Risk Management Community Management 221

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JANUARY 26, 2021

Will businesses continue to rely on video conferencing, or will they flock back to the airport for in-person meetings? As the industry evolves, so must the technology that businesses use to book and pay for that travel.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

OCTOBER 29, 2020

Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. Many of these companies, although newcomers to payments, are well-known in the technology world, further driving customer expectations for speed and ease of use. This is where relying on a cloud-based infrastructure can help.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

NOVEMBER 23, 2020

as the technology and use cases have changed from peer-to-peer to B2B, [businesses say they are] willing to pay [for RTP] – but when the rubber meets the road, we've seen that adoption is much slower than the research shows, much to my chagrin.”. For faster forms of payment. Deluxe itself has 4.5

Data 143

Data User Experience Fintech Lending 143

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. Just ask Sergiy Barybin, CEO of Lithuanian cross-border payments technology company SatchelPay. Resuming Operations.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. for the backend and front end will be identified based on the Roadmap.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 The firm expects full-year operating revenues for 2019 to hit a 10 percent year-over-year increase to between $1.114 billion and $1.134 billion.

Taxes 188

Taxes User Experience Cards Operations 188

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. Deep Dive: Banks Take Digital-First Approaches To Meet Customer Demands.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

OCTOBER 29, 2020

Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

Cisco

JANUARY 13, 2022

This large-scale transformation of global societies will require coordinated public/private actions to drive consistent environmental, social, and governance (ESG) business practices and fuel investments in innovation and technology necessary for the greening of global economies. Decarbonization and sustainability.

Community 109

Community User Experience Leadership Video 109

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. and beyond to introduce a range of new products and services for the SMB user.

Fintech 132

Fintech Groups Data Strategy 132

Perficient

MAY 28, 2020

More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. I see on a day-to-day basis the team going above and beyond to help our client meet their needs. Enjoy Autonomy and Flexibility. Dana Blades , Senior Technical Consultant.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

SEPTEMBER 9, 2019

And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. Lack of confidence will lead to lower tax revenues.”.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 2, 2018

Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens. Giving their employees cutting-edge technology with world-class tools will give them a competitive advantage.”. Online lenders and alternative players were a wake-up call to banks,” explained Glover.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

APRIL 19, 2017

The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. To meet this goal, Soul Machines is producing artificial intelligence-powered avatars that are designed to emotionally engage with banking customers. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. While business administrators can configure workflows to automate GRC processes in minutes, the embedded guidance provides timely information to the user.

User Experience 79

User Experience Compliance Risk Management Training 79

Jack Henry

APRIL 9, 2014

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. I remember the first meeting with our newly crowned leader. Marketing !

UX 95

UX User Experience Online Operations 95

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. Similarly, the role of finance and leasing companies has evolved to focus on providing customers with a seamless omnichannel experience.

Industry 49

Industry User Experience Compliance Capital 49

PYMNTS

DECEMBER 7, 2016

“The best cyberprotection not only needs to work everywhere, operate efficiently and keep you ahead of the threat, but it must also be able to be easily deployed. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

PYMNTS

JUNE 17, 2019

These technologies are presenting increasing demands on local networks as more devices fill homes, causing aggravating performance lags. The Z-Wave protocol operates on a mesh network that allows each device to repeat its signal, thereby extending the range of all products. . The reality is the physical frequency that it operates on.

Security 142

Security Michigan Operations User Experience 142

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. The platform is now searching for instant disbursement solutions that can better meet customers’ desire for instant gratification. is not as simple as just building out the technology stack, however. The ways gambling winnings can be paid out in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

AUGUST 28, 2018

No longer the side hustle of people who need to make an extra buck just to make ends meet. I think more and more people are becoming comfortable with this from both sides of the transaction,” Ting said of employers and workers — and both sides of the relationship are increasingly comfortable with meeting up via online marketplaces.

Payments 112

Payments Online Meeting User Experience 112

Insights on Business

SEPTEMBER 26, 2016

The entire conversation about technology for banks has evolved from historically long development cycles to rapid, digital reinvention. There are several themes in the banking industry that make it ripe for adopting a DevOps approach to modernize existing IT systems, streamline operations and accelerate innovation.

Innovation 70

Innovation System User Experience Meeting 70

NCR

SEPTEMBER 29, 2017

As a result, it’s arguably more important than ever for financial institutions to get their self-service strategy right, and one of the key steps in that process is meeting cash demand. Financial institutions have a responsibility to get their cash management right, in order to maximize availability and meet customer demand.

ATM 85

ATM US Analysis Industry 85

Insights on Business

FEBRUARY 4, 2019

Software vendors are in a fast-paced environment where technology is advancing at a rapid pace, where everyone and everything is innovating. This disruption is happening in the markets, technology and in the global economy. Adaption is hampered in business by operating in silos. Disruption is happening all around us.

Innovation 79

Innovation Software US Management 79

FICO

DECEMBER 2, 2020

Not meeting these expectations could be costly. This may in part be due to a technology gap, almost half of the banks surveyed said they had operational challenges related to the need to ‘physically’ validate customers’ identities and the manual processes required to do so. eKYC Malaysia – digital transformation success.

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

JUNE 27, 2017

As mobile devices continue to be a pervasive force in the technology arena, so does the need for forward thinkers in the field. Those that are constantly developing new ways to integrate connected experiences into people’s lives will probably be at the forefront of the tech industry. PYMNTS: What do you wish you had more time to do?

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JULY 5, 2017

We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. PYMNTS: What keeps you up at night?

Innovation 121

Innovation Customer Experience Mobile Security 121