Perficient

SEPTEMBER 21, 2023

When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies. Contact us to discuss a data and AI-readiness assessment. It all starts with the data. Interested in AI but not sure where to start?

Data 491

Data Tools Customer Experience Security 491

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. They’re not alone; the core system landscape is littered with platforms still in use but with no hope of reanimation. Staff Attrition.

Strategy 97

Strategy System UX Tools 97

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. As one executive lamented regarding a vendor, “These guys don’t even have the manners to get back to us with reports on our issues.”. team focused on UX, data, integration, and risk.

Technology 135

Technology Regional Community Bank Community 135

Perficient

SEPTEMBER 25, 2020

2020 has offered us some big surprises that I don’t think any of us could have predicted. COVID-19 has taught us a lot, and one specific lesson is the need to react quickly to business events. With Spire, the business user now has the control and flexibility to make these changes themselves, which is really, really cool.

Customer Experience 262

Customer Experience US Tools Conference 262

Fintech Labs Insights

MARCH 3, 2016

The company’s back-end management tools make it simple for any bank employee to control banking campaigns across all channels. The company uses big data combined with contextual customer behavior to help banks extend relevant calls to action. Finovate: Tell us about your favorite implementation of your solution.

UX 12

UX User Experience US Tools 12

Insights on Business

DECEMBER 12, 2018

Stories of improper conduct, and new regulations on data protection and privacy such as GDPR, continued to dominate the business headlines, moving from water-cooler conversation to “what about us?” Rather, effectively managing risk comes with a recognition that it is both essential and the responsibility of everyone across the organization.

Innovation 111

Innovation Compliance User Experience Regulation 111

Perficient

MAY 6, 2022

Many of the world’s largest banks trust us with their most innovative, highly visible, and resource-intensive projects.

Customer Experience 309

Customer Experience Examples Case Study Resources 309

FICO

JANUARY 11, 2022

In fact, thoughtfully designed points of friction can be extremely valuable for managing risk and making customers feel safe. Small UX improvements (like real-time address lookup) can have a big impact on customer experience. we need this data to help protect your identity” or “the federal government requires us to ask this”).

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

CB Insights

AUGUST 2, 2018

This strategy makes sense, as younger clients are most open to trying new fintech products: about 60% of US bank customers say they are willing to try a financial product from a tech firm they already use, and that number rises to 73% for customers aged 18 — 34. ux to help target existing clients. How the products work.

Cards 71

Cards Fintech UX Strategy 71

FICO

MARCH 1, 2022

Using that data to create more meaningful, personalized experiences allows us to make better decisions and to understand more about each banking customer. Respect the fact that they’re sharing their data with you by using it to deliver a better customer experience. Respect the Data. You ask customers for a lot of information.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

CB Insights

JULY 11, 2019

Product engagement and maintaining a clean UX/UI. With the exception of Chime and Qapital, these fast-growing challenger banks have primarily launched outside of the US due to less stringent and fractured regulatory requirements for obtaining charters and licenses — which have enabled new tech companies to enter into banking.

Fintech 64

Fintech cryptocurrency Examples Cards 64

Perficient

JANUARY 21, 2021

We don’t see our clients as different from us. For example, when we began working with one of our long-term customers, a product manager told me, “With other offshore delivery teams, it felt like they were either working for us , or we were working for them. Effective client participation. We’re all part of a unique team.

Software 309

Software Big Data America Innovation 309

Fintech Labs Insights

SEPTEMBER 1, 2020

Product: Crypto management/wallet Business model: Direct to consumer HQ: Distributed (incorporated in USA) Launched: July 2018 Raised: No announced funding Founders: Mark Anstead , Jason Garland , Marco Paez , Timothy Allard. Service UX: US Bank’s Well-Designed Appointment Scheduler. Seed-Stage Startup.

Fintech 15

Fintech Delaware Taxes UX 15

Insights on Business

MAY 30, 2018

Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM. Laura: So that leads us to today, and the question of how the second line of defense is working with the first line? First, you have something that needs to be easy to use for the first line.

Compliance 87

Compliance User Experience Innovation Risk Management 87

Fintech Labs Insights

FEBRUARY 22, 2017

Ops Manager — AlphaPoint. Software Developer Manager — Amazon. Director, UX Design Engineering — Deluxe. Technology Manager — Mizuho Bank. Managing IT Director — Mizuho Securities. Management Board, IT — TeamBank. Product Manager — USAA. CTO — Trade IT.

New York 16

New York Software UX Capital 16

Fintech Labs Insights

JUNE 23, 2016

If this reminder is taking you by surprise, let us know at siliconvalley@findevr.com and we will happily extend the deadline into next week. Summer is here, and FinDEVr is heating up! The second deadline for presenter applications for FinDEVr Silicon Valley 2016 is today — Friday, June 24.

UX 15

UX Case Study California Conference 15

Gonzobanker

SEPTEMBER 10, 2019

has taken a “watch us and see the proof” approach. Still to be sorted out are overlaps between Infinity and Kony’s UI/UX assets. If the Kony acquisition is similar to Akcelerant and Avoka acquisitions thus far, disruption at Kony should be manageable. To its credit, Temenos U.S. Enter Kony, Stage Right.

United States 88

United States Texas Austin Kansas City 88

Fintech Labs Insights

AUGUST 27, 2020

Service UX: US Bank’s Well-Designed Appointment Scheduler. If you are on a hyper-growth curve, make sure to apply for the Inc 2021 list by next May. And while you are at it, please add your fintech startup to our database. Related: The 27 Fintech startups from YC’s Summer 2020 batch.

Fintech 15

Fintech UX Cards Data 15

PYMNTS

MAY 24, 2017

There’s a lot to figure out in these interfaces, and until those teams can access tools to manage those workflows and design those experiences, we’re not going to really take full advantage of the potential that voice promises. For us to get to that killer app, we need to change our thinking.

Mobile 100

Mobile Software Tools UX 100

FICO

FEBRUARY 12, 2023

Here is an excerpt of his top ranking post: Credit limit management is regarded as a key driver to profitable portfolios. Overall exposure can also be managed by balancing income and exposure, with risk level typically used as a constraint. When you ask a customer for information, help them understand why you’re asking (e.g., “we

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

MAY 24, 2016

Along with the usual suspects of FI execs, VCs, and analysts, over 60% of the audience will be technical — i.e., CTOs, developers, software architects, UX designers, VPs of engineering, and product managers. This ensures you’re having good conversations with the right people about the fintech (r)evolution.

Fintech 15

Fintech UX Case Study Software 15

Fintech Labs Insights

APRIL 20, 2016

Like previous events, FinDEVr Silicon Valley will focus on the technology side of fintech — the latest tools, technologies, APIs, platforms, case studies and tutorials that developers are using to create the next wave of fintech innovation. If you’re interested in joining us, now is the best time to get your ticket.

San Francisco 12

San Francisco UX Case Study New York 12

Fintech Labs Insights

JULY 20, 2016

Showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we help CTOs, developers, software architects, UX designers, engineers, product managers and other technologists create the next wave of fintech innovation. Its mission is to serve the financial services developer community. findevr.com/application.

UX 12

UX Case Study Leadership Innovation 12

Fintech Labs Insights

AUGUST 1, 2016

With the “always-on aggregation” and UX/UI of MX , the newly-launched Contextual PFM from Q2 is designed to make actionable financial insights a part of every customer’s mobile banking routine. Q2 + MX = CPFM. ” Q2 Contextual PFM can help FIs improve customer engagement and loyalty, as well.

Technology 12

Technology San Francisco Nebraska UX 12

Tefkin

MARCH 12, 2014

In the US, websites such as CoverPath offer the same type of service for more complex product like term life, and their online experience is much better than any of the existing competitors. However, from a technical perspective, the cost of acquiring, storing, managing and calculating on data has become lower and lower.

Comparison 34

Comparison Lending Examples Data 34

Fintech Labs Insights

SEPTEMBER 21, 2015

And be sure to make us a part of your Twitter community by following us @finovate. This card from Dynamics has more embedded technology than what will get us to Mars one day. Managing your financial life is not limited to checking your balance #Finovate https://t.co/Fi5dtVrNbJ. Almost stage time! Maybe further.

UX 12

UX Fintech Innovation Community 12

Perficient

NOVEMBER 20, 2020

Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. A robust content management system (CMS) or digital experience platform (DXP) that integrates with design tools so that the assets created can be easily used as inputs into the overall all experience creation process.

Video 322

Video Tools Digital Strategies Marketing 322

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. We salute CEO Frank Weidner, CIO David Mason and Strategic Insights Manager Mike Lindberg for taking this big strategic step.

Idaho 148

Idaho Conference Data Marketing 148

Perficient

MAY 21, 2021

Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. Go inside Life at Perficient and connect with us on LinkedIn , YouTube , Twitter , and Instagram. Bright Paths Project: Plenti. for a set amount each month.

Milwaukee 348

Milwaukee Software Course Detroit 348

Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

SEPTEMBER 29, 2020

I think you’ve helped us and our clients really jump some great hurdles. Obviously, the changes in the market, but how that’s driven the importance of agility beyond just how you deal with the pandemic—but the pandemic as a trigger for us, reevaluating that. So, it’s great to do this together with you today, Jim.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

APRIL 29, 2019

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. At the now defunct Convergys Corporation, new sales employees pitching the company’s customer management software were known as retail Jedis. SVG Badass.

Innovation 78

Innovation Software Taxes Google 78

Fintech Labs Insights

FEBRUARY 4, 2022

After running a small(ish) business for nearly 30 years, we have plenty of first-hand experience on the pros and cons of SMB financial management software ( see Note 1 for the products we’ve used ). As much as we would love a single, consolidated dashboard ( and would pay for it ), there just haven’t been good, easy-to-use options.

Fintech 15

Fintech Payments UX United States 15

PYMNTS

JULY 13, 2017

Payment Facilitators have gravitated to this model because it has allowed us to take our destiny into our own hands,” Aberman said. That’s a friction that Aberman said he and his co-founder built WePay to overcome: giving those software platforms the best of being a PayFac without requiring them to manage those sensitive functions directly.

User Experience 108

User Experience Software Compliance Payments 108

CB Insights

OCTOBER 31, 2019

Personal finance: Using chatbots to help people manage their spending. Diagnostics: Using chatbots to triage care and reduce the burden on GPs. From crawling financial documents to simplifying how users manage their money, chatbots are creating more efficient financial technology on both the back- and front-end.

Industry 78

Industry Examples Tools Retail 78

Fintech Labs Insights

MARCH 23, 2016

Not only is the event generating great buzz in the US, it’s also attracting technologists from around the fintech world — Japan, Honk Kong, China, India, Australia, UK, France, Spain, Germany, Poland, Belgium, The Netherlands, Norway, Finland, Denmark, Israel, Serbia, UAE, Africa, Mexico, and Brazil. CTO – BPV Capital Management.

New York 12

New York UX Capital Software 12

Fintech Labs Insights

SEPTEMBER 7, 2015

There are a couple good charts in the post too if you bring top management quickly up to speed: Mobile is not a subset of the internet anymore, that you use only if you’re waiting for a coffee or don’t have a PC in front of you – it’s becoming the main way that people use the internet.

Mobile 12

Mobile UX Maine Apple 12