Bank Innovation
MAY 6, 2019
The bank's Green Pixel Studios, a team of about 30 UX designers, data analysts and visual designers and artists spread out over three locations, is currently playing an integral role […]. Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.
PYMNTS
NOVEMBER 20, 2020
April was also the month that financial institutions (FIs) and Big Tech firms alike learned that mobile banking had become a much bigger, more important channel, virtually overnight. Almost as one, tens of millions of Americans logged onto desktop sites and mobile banking apps to see if they’d gotten their stimulus. Consumers are 8.7
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Bank Innovation
JULY 17, 2018
Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.
Perficient
MARCH 17, 2021
In this post, we explore the value of innovation: Bringing diverse and fresh ideas and perspectives to help the organization think differently, differentiate and future-proof its investments. The latter is innovation by demand! Innovation is the implementation of something new.” Innovation is the implementation of something new.
Perficient
APRIL 4, 2022
Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.
PYMNTS
OCTOBER 24, 2016
Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption. Does mobile, in fact, unlock the sky’s limit?
PYMNTS
OCTOBER 21, 2016
Some of the companies leading the omnicommerce charge recently concentrated their efforts on introducing innovative plans to expand both their consumer base and also bolster their payment offerings. Meanwhile, HSN introduced augmented reality (AR) shopping via its new app to grow the company’s mobile user base.
Expert insights. Personalized for you.
170 
Let's personalize your content