PYMNTS

JULY 30, 2019

Modern credit unions understand all too well that loyalty innovation is critical to staying in business, and that those that do not prioritize it risk losing a significant share of their members. Loyalty-based innovation is a top concern for many credit union (CU) members, as outlined in the latest Credit Union Innovation Playbook.

Innovation 108

Innovation Data Analytics Video 108

Bank Innovation

DECEMBER 13, 2019

New data shows why significant gaps in mobile banking capabilities are complicating these FIs’ struggles to keep up. Smaller banks and credit unions are under increasing pressure from larger banks and tech-centric financial services companies.

Mobile 300

Mobile Data Technology Trends 300

Bank Innovation

MARCH 1, 2018

EXCLUSIVE – Paris-based BNP Paribas announced this week that it has launched a startup investment fund, and called this move the final piece in its innovation strategy.

Innovation Strategies 236

Innovation Strategies Strategy Innovation Operations 236

Bank Innovation

JANUARY 8, 2020

will soon unify the mobile codes that consumers scan to pay for purchases, granting the Chinese central bank-backed network a bigger foothold in a $27 trillion payments arena. Tencent Holdings Ltd. and China UnionPay Co.

Mobile 221

Mobile Payments System Innovation Strategies 221

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

Bank Innovation

APRIL 9, 2018

If there’s one word that describes the abiding value of investment platform Acorns’ innovation strategy, that’s the word, according to its CEO Noah Kerner, who is currently gearing up to launch Acorns Later in the coming weeks. EXCLUSIVE- Simplicity.

Innovation Strategies 186

Innovation Strategies Taxes Strategy Innovation 186

PYMNTS

SEPTEMBER 17, 2019

There is a mountain of friction in commercial payments today that seems to have held the industry back from the kind of rocket-pace innovation propelling retail and consumer payments into the future. We have to innovate,” he said, “and we have to accelerate our innovation.”. Thinking Beyond the Payer.

Innovation 132

Innovation Payments Cards Industry 132

PYMNTS

DECEMBER 14, 2020

In separate news, in PYMNTS 2021 New Merchant Business Models Playbook, Katie Swett Miller, eCommerce product lead at Square, said the first months of the pandemic saw different innovation strategies emerge for small- to medium-sized businesses (SMBs).

Vermont 257

Vermont Nevada Oregon Utah 257

PYMNTS

JUNE 1, 2020

Customers have more options than ever in the banking industry, where they can find plenty of digital- or mobile-only challenger banks to replace older financial institutions (FIs) that have failed to keep up with their needs. The third benefit is becoming critical to the evolving banking industry.

Innovation 132

Innovation Strategy Innovation Strategies Security 132

Bank Innovation

JULY 8, 2019

Japanese mobile payments app Kyash is making a play for consumer wallets with a Venmo-style digital and physical debit card that handles merchant paym.

Mobile 150

Mobile Payments Cards Customer Experience 150

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

SEPTEMBER 29, 2020

Credit unions of various sizes were eager to roll out credit card innovation plans before the COVID-19 pandemic’s onset. These expectations also drove CU executives’ innovation agendas, with 91 percent voicing serious interest in developing card product innovations. percent planned to unveil mobile wallet-enabled cards.

San Diego 141

San Diego Innovation Cards California 141

PYMNTS

NOVEMBER 23, 2020

SMBs have responded to public health needs and consumers' new demands by launching innovative, omnichannel approaches to selling items, fulfilling orders and accepting payments. Katie Swett Miller , eCommerce product lead at payment platform provider Square , has observed many SMBs trying different innovation strategies.

Report 192

Report Case Study Payments Strategy 192

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. In many cases, it also requires partnering with emerging FinTechs that are able to quickly deliver the innovations members want most.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Bank Innovation

OCTOBER 4, 2019

In this episode, Angely Mercado, associate editor, discusses the following news developments: How Bank of China and IBM are using an innovation lab in their efforts to revamp the Bank of China mobile app; How PayPal’s newfound […].

Tools 150

Tools Video Innovation Mobile 150

PYMNTS

MAY 29, 2020

The Tracker also analyzes the challenges established FIs are facing to innovate their platforms and why these banks must fundamentally shift their innovation strategies to meet these challenges. Why Cloud Computing Is Critical To Banking Innovation. Developments Around The Cloud Banking World.

Digital Banking 230

Digital Banking Innovation Online Technology 230

BankInovation

DECEMBER 17, 2020

The Canadian megabank is teeing up tech-forward mobile app features and a new product aimed […].

Innovation 90

Innovation Groups Mobile Payments 90

Bank Innovation

SEPTEMBER 12, 2019

As digital banking goes mainstream, banks are recognizing that a mobile app that lets customers carry out day-to-day tasks isn’t enough. Bank has been preparing, especially as it reports that 72% of its customers are considered “digital-active” and 50% are using mobile channels. It’s a reality for which U.S.

Digital Banking 250

Digital Banking US Mobile Report 250

Bank Innovation

MARCH 12, 2020

mobile payments companies founded after the 2008 financial crisis, and digital banks including Chime Inc. Fintech startups looking to upend how Americans do their banking are facing their first major test as interest rates fall and fearful consumers seek safety at traditional banks. Square Inc. and Stripe Inc.,

Digital Banking 359

Digital Banking Payments Fintech Mobile 359

PYMNTS

AUGUST 29, 2017

The company plans to debut in-store maps leading consumers to where Cartwheel deals are, and will eventually also bring a mobile payment option to the app by early 2018, according to TechCrunch. The move is the latest in Target’s quest to boost its innovation strategy.

Maine 100

Maine Innovation Strategies Strategy Digital Strategies 100

PYMNTS

AUGUST 22, 2019

Challenger banks are beginning to offer more robust suites of services beyond the mobile apps and prepaid cards with which they started. Legacy Banks and the Innovation Game. Legacy and challenger banks’ innovation and engagement approaches will depend on consumers’ perspectives.

Innovation 109

Innovation Digital Banking Fintech US 109

PYMNTS

FEBRUARY 23, 2020

To offer expanded services as it pursues a digital innovation strategy of harnessing partnerships to provide an enhanced customer experience, Fifth Third is teaming with Fundation for small business loans.

Customer Experience 130

Customer Experience Innovation Strategies Guidelines Meeting 130

The Financial Brand

DECEMBER 6, 2021

Smart glasses could be the mobile device of the future, replacing the smartphone as the main way consumers bank and pay digitally. The post The Future of Mobile Banking Beyond Smartphones appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 43

Mobile Banking Trends Maine Analysis 43

Bank Innovation

MARCH 11, 2020

Simple, one of the first mobile-only banks in the U.S, is in the midst of rethinking its customer experience to keep pace with new expectations. To do this, it’s querying its customer base to understand pain points, an effort led by former Tesla executive Moin Moinuddin, who joined the company as vice president of engineering […].

Customer Experience 273

Customer Experience Mobile Company Innovation Strategies 273

Bank Innovation

FEBRUARY 17, 2020

Since Alipay is one of the most commonly used mobile wallets in China, integration with WorldRemit is meant to facilitate money movements while Chinese citizens and residents make payment transactions at home […]. The integration allows WorldRemit customers to send money to Chinese recipients by connecting with their Alipay accounts.

Payments 284

Payments Mobile Innovation Strategies Strategy 284

Bank Innovation

NOVEMBER 26, 2019

Billionaire Jack Ma’s Ant Financial is planning to raise about $1 billion for a fund that will invest in startups from Southeast Asia to India and help strengthen its foothold in fast-growing mobile internet markets, a person familiar with the matter said.

Regional 259

Regional Mobile Marketing Company 259

Bank Innovation

JANUARY 7, 2020

While third-party personal finance apps have garnered attention through direct-to-consumer offerings, HT Mobile Apps is looking to reach more users by offering savings and financial literacy tools to partner institutions. The eight-year-old company is working with banking technology giant FIS to reach new financial institutions.

Tools 221

Tools Mobile Technology Company 221

Bank Innovation

FEBRUARY 12, 2020

The growth of mobile and digital banking is driving in-store branch numbers down. In-store branches are satellite bank branches located inside large retail spaces, such as supermarkets or chains like Walmart and Safeway. since June 30, 2019, and 6.5% since June 30, 2018, S&P Global Market Intelligence reported.?

FDIC 243

FDIC US Retail Digital Banking 243

PYMNTS

APRIL 6, 2017

Considering all of the new technologies, changing consumer behaviors and innovation taking place across the retail sector, we have no way of knowing exactly what’s coming next. From a retail perspective, it is very clear that although everyone is at a different point in the journey, everyone is pushing for innovation.

Retail 104

Retail Innovation Mobile Technology 104

Banking 2020

MAY 12, 2015

Specifically, it taught me about customer empathy and experimentation as two good tools to use in innovation. Personal Innovation: You see, I used to be quite unhealthy, living on a steady diet of junk food matched with no real exercise regimen. It builds on innovation and engages the member more effectively. But it worked.

Innovation 40

Innovation Digital Banking Survey Exercises 40

The Financial Brand

APRIL 6, 2017

CIBC continues to introduce digital innovations like a way to open accounts on a mobile device, a mobile mortgage app. and voice banking.

Innovation 29

Innovation Digital Banking Mobile Innovation Strategies 29

The Financial Brand

NOVEMBER 9, 2014

Leveraging new technologies and big data, banks and credit unions are investing to improve mobile, online and branch consumer experience. Branch Strategies Innovation Strategies Mobile Strategies Online Strategies Efma Finacle Infosys multichannel'

Branch Strategies 33

Branch Strategies Innovation Strategies Big Data Strategy 33

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

The Financial Brand

NOVEMBER 30, 2020

The post Chase Digital Unit Tackles Top Mobile & Online Challenges for 2021 appeared first on The Financial Brand. COVID-19 accelerated demand that was already growing but megabank also saw the need for new digital twist on small business accounts.

Online 39

Online Mobile Branding Innovation Strategies 39

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. With mobile banking technology on the rise, it has seemingly become more important than ever for banks to stay on top of the latest digital innovations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Bank Innovation

AUGUST 20, 2019

The digital banking platform, called MyOCCU Online & Mobile, took “a good year-and-a-half” […].

Oregon 150

Oregon Community Lending Digital Banking 150