PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

APRIL 1, 2019

It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. It’s a powerful starting place and a statistic that gives greater insight into how credit unions in general are crushing loyalty. According to this survey of credit union customers, an overwhelming 81.3 For example, 49.1

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Now, they are doing all this digital innovation, and it’s really moving the needle,” he said. Fraud Prevention Optimism. Heck, yeah!”. Investment Risk.

How To 144

How To Fraud Online Mobile 144

PYMNTS

FEBRUARY 14, 2020

The creation of digital IDs also has the beneficial effect of helping governments and companies combat financial fraud and money laundering activities. But, in an interview with Karen Webster, Zac Cohen, chief operating officer at Trulioo , cautioned against a “one-size-fits-all” approach to the digital identity space. The Micro Level.

How To 205

How To National Fraud Data 205

PYMNTS

JULY 6, 2017

Now, the key is to look at how we directly interact with each other in a standard messaging format that is well known to everyone.”. Traditional banks have taken some slack for being slow to innovate, but McGeorge said FIs, in this case, haven’t necessarily lagged in adoption and use of APIs.

Fraud 198

Fraud Payments Groups Industry 198

PYMNTS

APRIL 26, 2019

But success cannot come without stumbles, and as Akli Adjaoute, CEO of Brighterion (a Mastercard company) discusses with Karen Webster, the lessons learned by AI failure – and how those shortcomings and mistakes could lead to future gains in customer service, fraud prevention and revenue growth. Data Concerns.

How To 193

How To Fraud Data Conference 193

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Now, they are doing all this digital innovation, and it’s really moving the needle,” he said. Fraud Prevention Optimism. Heck, yeah!”. Investment Risk.

How To 108

How To Fraud Mobile Online 108

PYMNTS

JUNE 21, 2019

The dispute over the Office of the Comptroller of the Currency ‘s (OCC’s) national bank charter, which became available to FinTech firms last year, has reportedly caused technology conglomerates to shy away from a tool that aims to provide nonbank firms with a more streamlined way to operate on a national level. Trackers and Reports.

Fraud 101

Fraud social media cryptocurrency National 101

FICO

AUGUST 3, 2022

Fraud Ideas from FICO World 2022 – and Excitement for 2023! FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned. Synthetic Identities and Application Fraud. Innovative Customer Communications for Fraud. Tue, 07/02/2019 - 02:45. by TJ Horan.

Fraud 52

Fraud Analytics Trends Innovation 52

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? JB: I watch how people interact with their mobile devices very closely.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

MARCH 8, 2018

How does a business strike that perfect balance and live at the sweet spot where customers are both protected and conveniently served? That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

SEPTEMBER 20, 2018

As a result, there is no industry standard for how to manage inter-business payment flows, and companies are usually forced to expend precious time collectively negotiating just to settle their bills. With spiking investments in digital payment solutions, the B2B sphere appears to finally embrace innovation.

Innovation 124

Innovation Payments blockchain Technology 124

PYMNTS

OCTOBER 4, 2019

Instant Payments Are Here — How To Measure The ROI …. There are many ways a firm can measure the value of instant payments , and determine how much of a return on investment (ROI) it can expect to reap. Chase On Using Machine Learning To Crack Fraud’s Goldilocks Conundrum. Losses related to fraud are valued at $14.7

Fraud 108

Fraud Google Apple Chicago 108

PYMNTS

DECEMBER 18, 2019

The other key request was enabling customers to choose when and how to redeem their points, rather than pigeonholing them into specific rewards. “We Another innovation Caribou implemented post-release was targeted recommendations. Bringing In-store Operations Up To Date. Keeping The Cup Secure.

Mobile 130

Mobile Innovation System Security 130

FICO

SEPTEMBER 20, 2022

Fighting Fraud with Responsible AI: My Talk with Dr. Scott Zoldi. FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi. As for me, I’m a software guy and payments professional doing my best to roll with the changes in an ever-shifting fraud landscape.

Fraud 52

Fraud Analytics Strategy System 52

PYMNTS

AUGUST 21, 2020

We had our drop-off in April, and then come May we saw a very quick rebound, Bryan Petro , chief operating officer of boat rental and charter marketplace GetMyBoat , told PYMNTS. Innovation By The Boatload. Petro said it took GetMyBoat three years to amass enough data to understand how to monetize the platform.

Fraud 317

Fraud US Examples Tools 317

PYMNTS

AUGUST 24, 2018

But that also brings more opportunity for fraud — and protecting against fraud can often become an afterthought for QSR operators. That’s the premise of a recent PYMNTS discussion between Karen Webster and Tricia Phillips, senior vice president of product and strategy at fraud prevention company Kount. Mom-and-Pops.

Fraud 103

Fraud Mobile Cards Branding 103

FICO

JULY 1, 2022

Global Fraud Trends: What’s Happening and What’s Next? Here are the highlights from the fraud trends breakout session at FICO World 2022 with a panel of fraud professionals from Brazil, Turkey and North America. Ulisses Okamoto , Fraud Risk Management Superintendent at Itaú Unibanco (Brazil). Tue, 07/02/2019 - 02:45.

Fraud 52

Fraud Trends South Carolina Risk Management 52

FICO

MARCH 25, 2022

While it may seem like an esoteric topic, explainability in fraud management is important – and it’s especially relevant when it comes to using AI and machine learning in fraud detection and prevention. In other words, a fraud management system isn’t a black box. Effective Fraud Management Requires Explainable Technology.

Fraud 52

Fraud Management System Course 52

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JULY 23, 2019

“As part of our operating set-up in India, we work with a lot of partners and we are working with them with the proposal right now on how to enable this for the country,” Guru Bhat, vice president and head of engineering of PayPal India, said in the report. .

Data 134

Data Fraud Risk Management Google 134

PYMNTS

JULY 21, 2020

At the same time, however, these innovations have also introduced unfamiliar disruptions to antiquated workflows, creating new challenges for treasurers to understand how to readjust their processes and cash flow management strategies as their role within the enterprise grows more complex and valuable.

Management 160

Management Innovation System Fraud 160

PYMNTS

FEBRUARY 19, 2019

Further proof of that came recently from a young company based in San Francisco called Castle , which helps eCommerce operators such as Touch of Modern and Rue La La to defend against that type of fraud. The specific problem the company aims to solve is one that is increasingly familiar to other digital and eCommerce operations. “We

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

MARCH 22, 2019

Government moves at its own pace, for better or worse or both, but that pace can provide opportunities for fraud and expensive errors — mistakes and missteps that can cost hundreds of billions of dollars annually. Take all the paperwork required to access federal benefits in the U.S.

Mobile 100

Mobile Fraud Security Data 100

NCR

JUNE 2, 2017

Among the most talked-about use cases for this technology in banking is improving fraud detection capabilities. So what difference, if any, is there between the two, and what impact will this have on how a bank deploys the technology in order to combat fraud? How does this apply to fraud prevention?

Fraud 84

Fraud Technology Examples Data 84

FICO

JANUARY 23, 2019

FICO recently hosted 60 banking fraud professionals from 33 organizations and 8 countries at its Asia Pacific Fraud Forum. Attendees were keenly interested in how artificial intelligence and machine learning continues to be a key technology in the fight against fraud and financial crime.

Fraud 40

Fraud Analytics Compliance Data 40

FICO

MARCH 14, 2023

In this post, I will touch on the current state of health insurance claims automation and common pressures for innovation in claims operations. I will share typical challenges to improvement in claims automation and how to drive an automation initiative forward.

Software 98

Software Management Analytics Operations 98

FICO

OCTOBER 17, 2019

Those who work in fraud management provide a shining example of how AI can be a force for good, and have been doing so for over quarter of a century. Conroy pointed out that fraud and money laundering are financing some of the worst crimes society faces, including human trafficking, terrorism and the operations of drug cartels.

Fraud 40

Fraud Compliance Conference Operations 40

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

South State Correspondent

AUGUST 10, 2023

Fraud detection, for example, must either be run in a separate application and then brought back into the core, or all core processes must stop to run a fraud sequence. Innovation: Because of the complexity of traditional cores, processes are limited to what the core provider, not the bank, can or wants to do.

System 195

System Examples Operations Data 195

Abrigo

MAY 5, 2022

Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. It also examines how community banks are different than other types of financial institutions, along with strategies for optimal operations. Fraud Prevention. keep me informed. Learn More. BSA Training.

Community 195

Community Lending Maine Resources 195

PYMNTS

MAY 1, 2019

There are endemic fraud issues, there are cross-border payments issues around currency exchange and there are all kinds of challenges when a trip requires individual consumers to pay in. “There will be 10 people who will individually have to pay for spots on this trip.” ” Paying in – and Paying out.

How To 172

How To Trends Payments Branding 172

PYMNTS

APRIL 11, 2019

Among the many AI and machine learning systems available on the market, there is one particularly versatile type of AI, having been engineered specifically to enhance financial and payment operations: smart agents. So, in what areas are smart agents most effective, and how do these businesses hope to leverage the tech?

System 185

System ATM Analysis Survey 185

PYMNTS

OCTOBER 29, 2020

“Every payment player is trying to expand its business in different directions, entering new spaces and really trying to figure out how to leverage or explore the strategic advantage,” Swanback said. “In How Cloud Innovations Augment Business Payments. “The This is where relying on a cloud-based infrastructure can help.

Payments 213

Payments Fraud Meeting Security 213

Cisco

JULY 26, 2022

The pandemic brought into focus the need for financial institutions to become more agile and resilient in the event of any disruption, not just from innovative competitors. According to McKinsey, fast organizations outperform others by a minimum of 2x on a range of outcomes, including operational resiliency, financial performance, and growth.

Security 162

Security Operations Leadership Data 162

PYMNTS

JUNE 26, 2019

Anti-money laundering, data security, mobile/digital payments, fraud-fighting and payment tech rounded out the top five — with each ranking as a lead priority for over 50 percent of credit union executives. percent) of credit union executives naming it as an innovative top priority. Where Analytics Are Working.

Analytics 118

Analytics Data Tools Fraud 118