PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. There are ways to effectively manage these logistical issues, however. eBay On The Importance Of Streamlining International Payments Operations.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

APRIL 2, 2019

In a blog post, Tom Ward, senior vice president of digital operations at Walmart, said the retailer is building platforms with partners including Google to help customers shop via voice. With Google Assistant available in a slew of devices including Android phones, customers can manage their shopping carts on the go. “We

Google 165

Google Digital Strategies Technology Strategy 165

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The problem can be especially acute when it comes to financial institutions (FIs), said John Owens, general manager of Elan Credit Card , in a new podcast interview with PYMNTS.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

NOVEMBER 30, 2020

They might like making cakes and seeing happy customers, but few especially enjoy managing their businesses. “So That mental comfort of ‘I have the money’ changes the behavior of how merchants operate, how they push off bills, how they pay bills, how they pay their employees,” he said. Don’t Put Too Much Faith In Credit.

Fintech 211

Fintech Innovation Analytics Seattle 211

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? Italian retail bank, Banca Carige, for example, has ‘digital branches’ that allow customers to conduct basic banking activities independently through remote workstations. Customers at the core. Adopting a customer-centric approach is no mean feat.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

OCTOBER 11, 2019

Amazon spokesperson Jay Carney was the latest in Amazon’s upper ranks to once again dispute the idea that Amazon is an all-controlling monolith slowly but surely taking over all of retail. At a tech conference this week, Carney said Amazon accounts for a scant 4 percent of retail in the U.S. and less than 1 percent globally.

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs. percent of QSR managers did as well.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

JANUARY 21, 2020

These are just some of the ways companies are tapping into the latest restaurant innovations with the help of technologies such as artificial intelligence (AI) and automated retail: Among diners, 71 percent would be open to QSRs incorporating AI. The new law would require most retail outlets to accept physical currency.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

OCTOBER 16, 2018

.” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this.

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

Strategy Payments America Examples 230

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 48

Trends Cyber Security Big Data Analytics 48

Celent Banking

JANUARY 25, 2016

There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags. So what’s a financial institution to make of all this?

Resources 100

Resources Mobile Strategy Digital Strategies 100

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

OCTOBER 14, 2020

The pandemic has brought a surge in eCommerce wine orders, which has been both advantageous and challenging for wine suppliers and retailers. There are always adjustments that we need to look at in our business that may not be apples-to-apples to traditional retail, but we expect to see solid growth year over year.

Retail 141

Retail Case Study Apple Exercises 141

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. Key Steps on the Digital Decision Platform Journey.

Management 52

Management Customer Experience Regional Strategy 52

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

APRIL 7, 2016

Good news for the operators of the diner chain’s Twitter account, to be sure (?) … but the question remains: Even if a brand’s efforts in the realm of social media are held in high esteem by consumers and trend analysts (as in the case of Contently’s staff) alike, can that directly be translated into sales?

social media 100

social media Retail Study Branding 100

PYMNTS

NOVEMBER 20, 2020

Retailers around the country are reinstating measures to limit shopping crowds and prevent product shortages, all intended to counter the spread of COVID-19. Digital is the way to go for banks looking to grab deposits and customers — especially here in the States. The Weekender is here to catch you up. PNC Advances $11.6B

Mobile 160

Mobile Strategy Google Innovation 160

FICO

MARCH 28, 2023

Insights that help them put the financial best interest of individual customers first, at the center of operation-wide decisioning. Nearly 60 percent of retail bank customers expect their bank to help them improve their financial health, according to a recent JD Power survey. And, it’s exactly what banks should be striving to achieve.

How To 52

How To Analytics Data Strategy 52

FICO

JULY 11, 2022

Digital omnichannel communication acts as a “virtual agent” that guides the customer through simple self-service which will result in increased account resolutions. This is especially true when it comes to managing debt collection accounts. Companies are embracing implementing a self-serve communication strategy. See all Posts.

Strategy 52

Strategy Analytics Operations Digital Strategies 52

Gonzobanker

DECEMBER 22, 2014

Rise of the Analytics Organization in a Dog-Eat-Dog World – Brush off your resumes Gonzoanalysts, at our client roundtables we heard about analytics organizations being formed and analysts and managers being hired to head them. Retailer of the Year that Caused the Most Project Heartache in Bank I.T. Winner: Check Digit.

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. DBS Bank — DBS Asia X (DAX). Founded: 2016. Founded: 2015. Founded: 2012.

Innovation 78

Innovation blockchain Technology Groups 78