Insights on Business

MAY 3, 2019

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. In the past, clients managed their finances in silos. And, clients are demanding that these interactions happen digitally.

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Management Data Meeting Branding 87

Gonzobanker

MARCH 28, 2024

In fact, according to Cornerstone’s What’s Going On In Banking 2024 report, 14% of banks and 20% of credit unions stated that they are less than 25% complete with their digital transformation. In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

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System Payments Digital Strategies Capital 140

PYMNTS

MAY 20, 2020

percent of millennials have gone online to manage their retail lives during lockdown and plan to at least partially continue doing so in the future. percent of Generation X, and 30 percent of bridge millennials who have leapt across the digital divide and plan to stay there. For example, our survey found that 31.1

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Online Millennials Digital Strategies Retail 184

Cisco

OCTOBER 11, 2021

It’s a time of transition and digital transformation in financial services. Only 14% of banks are in the execution phase of their digital strategy… BDO.

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Branch Design Branch Strategies ATM Digital Strategies 146

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

APRIL 2, 2019

In a blog post, Tom Ward, senior vice president of digital operations at Walmart, said the retailer is building platforms with partners including Google to help customers shop via voice. With Google Assistant available in a slew of devices including Android phones, customers can manage their shopping carts on the go. “We

Google 165

Google Digital Strategies Technology Strategy 165

PYMNTS

JUNE 19, 2020

Whether they partner with multiple payment service providers (PSPs) or opt to develop in-house payment capabilities, making payments operations work is often resource-intensive because it requires a high degree of plan­ning, coordination and strategy. There are ways to effectively manage these logistical issues, however.

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Insights on Business

MARCH 6, 2019

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2]

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Customer Experience System Management Digital Strategies 195

Bobsguide

AUGUST 7, 2022

Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank. The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

OCTOBER 16, 2018

.” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

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PYMNTS

JANUARY 21, 2020

These are just some of the ways companies are tapping into the latest restaurant innovations with the help of technologies such as artificial intelligence (AI) and automated retail: Among diners, 71 percent would be open to QSRs incorporating AI. The new law would require most retail outlets to accept physical currency.

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PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. When it comes to other technologies, he said the company is testing digital menu boards for drive-throughs in “a number of locations nationwide.”

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

NOVEMBER 30, 2020

They might like making cakes and seeing happy customers, but few especially enjoy managing their businesses. “So He uses 1990s Walmart as an example of a dominant global incumbent that went about its business while a startup from Seattle called Amazon exploded into the online retailing scene. Or consider Sears.

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Fintech Innovation Analytics Seattle 211

PYMNTS

MARCH 15, 2016

That just struck me as bananas,” said Josh Miller, an entrepreneur and former Facebook employee who joined the White House’s Office of Digital Strategy last year as its director of product management. In fact, according to some stats, the poorest Americans pay nearly double what the richest Americans pay for diapers.

Digital Strategies 100

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PYMNTS

MAY 27, 2020

We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it.

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Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? Italian retail bank, Banca Carige, for example, has ‘digital branches’ that allow customers to conduct basic banking activities independently through remote workstations. Customers at the core. Adopting a customer-centric approach is no mean feat.

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Video Digital Strategies Digital Banking Security 97

PYMNTS

OCTOBER 11, 2019

Amazon spokesperson Jay Carney was the latest in Amazon’s upper ranks to once again dispute the idea that Amazon is an all-controlling monolith slowly but surely taking over all of retail. At a tech conference this week, Carney said Amazon accounts for a scant 4 percent of retail in the U.S. and less than 1 percent globally.

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PYMNTS

AUGUST 1, 2016

. – How business units can collectively drive enhanced digital services, combat fraud, and increase business performance. – Why volatile and uncertain times are creating an opportunity to accelerate the Digital Business Transformation. Digital Discussion Presenter: James Jenkins. Director, CA Technologies.

CA 100

CA Security Payments Cyber Security 100

Abrigo

MARCH 6, 2017

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing. Learn more here.

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social media Lending Community Community Bank 150

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130

Strategy Innovation Digital Strategies System 130

BankInovation

JULY 1, 2020

KeyBank is embracing a human-digital strategy. The Cleveland-based bank, which has $156 billion in assets, is using banker-led consulting sessions, complemented by proprietary algorithms, to connect customers with relevant solutions.

Cleveland 64

Cleveland Digital Strategies Strategy Customer Experience 64

PYMNTS

APRIL 23, 2019

Now playing catch-up, Kroger has budgeted $4 billion for investments, including warehouses managed by robots, a meal-kit company and digitally LED enabled shelves that market directly to customers. Walmart has dabbled in delivery, but has focused on curbside pick-up and expanded the service to over 2,000 stores.

Online 132

Online Detroit Phoenix Dallas 132

Gonzobanker

JUNE 11, 2018

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. See you can align your business and digital strategy. And yes, you can humanize digital banking.

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Conference Digital Banking Austin Digital Strategies 72

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.). The Walmart/Amazon Bidding War That Wasn’t.

Arizona 116

Arizona Data Portland Cards 116

Gonzobanker

DECEMBER 5, 2018

And it follows a string of Q2 acquisitions over the last few years, including: Centrix brought cash management functions of positive pay, fraud prevention and risk assessment as well as dispute management. UnBill brought a payments consolidation software allowing end users to manage their direct payment relationships.

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Fraud Austin Fintech Lending 111

PYMNTS

DECEMBER 6, 2019

He will be the executive responsible and accountable for leading Google, and managing Alphabet’s investment in our portfolio of Other Bets.” . Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. New Visa Alliances Help FinTechs Launch Payments Solutions. Curing the $2.4T

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Millennials Colorado Google Leadership 101

PYMNTS

APRIL 18, 2017

Interestingly, the post and parcel sector is better than other industries — including energy, consumer goods and services, and insurance — when it comes to its digital performance. But compared to high-tech, communications, banking, utilities and retail, post and parcel falls flat.

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Big Data Survey social media Industry 100

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 64

Trends Cyber Security Big Data Analytics 64

Celent Banking

DECEMBER 9, 2016

Last year I wrote a blog about “ Assistant as an App ”, looking at how concierge apps like MaiKai and Penny are offering up AI-driven financial management services. But while the opportunity with digital assistants is enormous, banks must be aware of how this affects their current ongoing digital strategy.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

PYMNTS

JUNE 22, 2020

“Our payment strategy is, you know, a big part of that flexibility, and being able to serve our sellers with a more seamless experience and give buyers more relevant choice is scaling globally,” she said.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this.

Innovation 214

Innovation Mobile Capital Operations 214

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 48

Trends Cyber Security Big Data Analytics 48

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

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Innovation Retail Branding Technology 77

Independent Banker

DECEMBER 31, 2021

Anthony Englund, director of digital strategy at MSPC, the content marketing agency in St. Community banks can also create ads using Facebook Ads Manager to promote new products and services, an event or an educational seminar using advanced targeting. In its simplest form, it expands the reach of a community bank’s content.

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

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Lending Community Bank Community North Dakota 91

Celent Banking

JANUARY 25, 2016

Celent´s discussions with banks have largely echoed this change, moving to a broader understanding of digital strategy and what it means to be “mobile.” A recent Celent report on digital transformation showed that more than 65% of banks cite resources and availability as a barrier to digital maturity.

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Resources Mobile Strategy Digital Strategies 100