PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. There are ways to effectively manage these logistical issues, however. eBay On The Importance Of Streamlining International Payments Operations.

Payments 188

Payments Compliance Resources Fraud 188

Perficient

SEPTEMBER 26, 2022

Data and analytics remain key investment areas for insurance operations. This was evident with innovative applications for underwriting, customer service, and claims management. The digital experience requires real-time and frictionless interaction delivered by robust cloud and API programs.

Data 275

Data Conference Analytics Industry 275

PYMNTS

OCTOBER 6, 2019

After the acquisition, ModCloth will continue to operate out of its current operational set up, with Go Global Retail investing in its digital capabilities including artificial intelligence and predictive analytics. Walmart acquired the assets and operations of ModCloth in March 2017 for an undisclosed amount.

Retail 129

Retail Branding Strategy Digital Strategies 129

Cisco

OCTOBER 11, 2021

It’s a time of transition and digital transformation in financial services. Only 14% of banks are in the execution phase of their digital strategy… BDO. Operational Excellence is also vital to reduce and simplify on-prem devices, and reduce energy required to operate customer IT facilities.

Branch Design 146

Branch Design Branch Strategies ATM Digital Strategies 146

PYMNTS

OCTOBER 7, 2019

Walmart has begun the process of letting go of some of those acquisitions, and earlier in the year it folded Jet.com into already existing operations. Modcloth was recently sold as well, to Go Global Retail. “We

Online 100

Online Retail Digital Strategies Branding 100

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

NOVEMBER 20, 2020

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. Delivery partnerships can be key to helping restaurants — especially smaller operations — weather the pandemic as consumers’ demands for digital ordering continue to grow.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”).

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. That latter firm is a digital lender and credit solutions provider. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The problem can be especially acute when it comes to financial institutions (FIs), said John Owens, general manager of Elan Credit Card , in a new podcast interview with PYMNTS.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Perficient

JUNE 8, 2020

When cities went into lockdown and businesses scrambled to understand how and IF they could operate, we published a series that discussed what businesses should consider to address immediate, midterm, and long-term impacts of the pandemic. Think about how your business reacted to operational impacts, customer reactions, and employee needs.

Operations 452

Operations Course Examples US 452

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

MAY 5, 2020

This new bundled returns solution directly addresses the need for better online consumer returns experiences and more efficient returns management in response to the shift to ecommerce during COVID-19 store closures,” said a statement from the two companies. In all these cases, merchants are going to have a multi-channel strategy.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

AUGUST 13, 2020

“Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said. The challenge is being able to do so without burdening the business, and do so in a way that still allows consumers to select and manage their own payment methods based on what works best for them.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

APRIL 2, 2019

In a blog post, Tom Ward, senior vice president of digital operations at Walmart, said the retailer is building platforms with partners including Google to help customers shop via voice. With Google Assistant available in a slew of devices including Android phones, customers can manage their shopping carts on the go. “We

Google 165

Google Digital Strategies Technology Strategy 165

PYMNTS

MARCH 20, 2018

According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately. That is an 11.6x

US 195

US Training Examples Data 195

PYMNTS

APRIL 29, 2019

.” He added that the fund’s investments will be aimed at complementing its brick-and-mortar business, ensuring that its existing businesses can evolve and bring more digital products and services to the Philippines. The fund is part of Ayala’s strategy to implement digital strategies. “We

Fintech 108

Fintech Capital Strategy Digital Strategies 108

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). Deep Brew, he noted, will increasingly power the company’s personalization engine, optimize store labor allocations and drive inventory management in its stores. during the summer.

US 100

US Digital Strategies Training Customer Experience 100

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Customers at the core. The way forward.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

DECEMBER 5, 2019

Fellow fast food chain KFC , meanwhile, is adding automation to its kitchen operations in the United Kingdom and Ireland. The company will deploy delivery-focused kitchen management solutions from ConnectSmart to more than 900 locations in these two global markets. Deep Dive: Enhancing Customer Service With CRM Tools.

Innovation 131

Innovation Houston Metro Mobile 131

Insights on Business

MAY 12, 2017

L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM. Their challenge, of course, will lie in how to sustain that focus as they expand services and product offerings under growth pressure.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

NOVEMBER 30, 2020

They might like making cakes and seeing happy customers, but few especially enjoy managing their businesses. “So That mental comfort of ‘I have the money’ changes the behavior of how merchants operate, how they push off bills, how they pay bills, how they pay their employees,” he said. Don’t Put Too Much Faith In Credit.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. Finserve, said Bloomberg, has a license in place that allows the company to operate a virtual mobile network. . As noted in Insurance Business America , U.S. million USD.

Fintech 101

Fintech Lending Groups Digital Strategies 101

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs. percent of QSR managers did as well.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

AUGUST 15, 2019

Smaller trading businesses, in particular, are struggling to manage the sudden costs of tariffs, as well as the unexpected volatility of supply chains’ geographic adjustments to avoid those fees. The region operates with “an economy which is largely based on trade,” Kocher noted, making it a prime target for bank-FinTech innovation.

Marketing 108

Marketing Regional Fintech Capital 108

BankInovation

DECEMBER 15, 2022

Investing in technology can help companies reduce costs, manage growth and improve operational efficiencies — but 58% of companies don’t have a formal digital transformation […].

Company 52

Company Operations Technology Management 52

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster. The Consumer.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

Strategy Payments America Examples 230

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Independent Banker

OCTOBER 31, 2022

It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Improved operational efficiency. Cloud is how they are getting there.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

MARCH 24, 2016

Coupled with internal factors — like pressures from CFOs to reduce operating costs — the CPO today is facing monumental challenges but also the opportunity to rise as a strategic part of the overall enterprise, Umbenhauer explained. Indeed, 74 percent of CPOs surveyed cited cost reduction as their top priority this year.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

OCTOBER 31, 2016

One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.” As part of that strategy, 80 million accounts will be enabled over the next several months, said the executive.

Digital Strategies 100

Digital Strategies Strategy US Cards 100