PYMNTS

APRIL 27, 2020

The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result. One study recently determined that the number of digital banking users is expected to exceed 3.6

Digital Banking 248

Digital Banking Tools social media Mobile 248

Independent Banker

JUNE 30, 2022

What is synthetic identity fraud? In recent years, the emergence of synthetic identity fraud has highlighted many gaps in legacy systems’ ability to keep up with tech-savvy fraudsters. The challenges of synthetic identity fraud. Exposure to synthetic identity fraud increases with digital adoption.

Fraud 91

Fraud Training Leadership Resources 91

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

NOVEMBER 19, 2019

The fact that fraud is on the rise is not new, nor is it surprising that banks are turning to artificial intelligence (AI) and machine learning to fight back. In the latest Digital Banking Tracker , PYMNTS looks at how banks are currently approaching their use of AI and machine learning in fraud protection and technology innovation.

Fraud 109

Fraud Digital Banking Innovation Data 109

PYMNTS

MAY 4, 2020

Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Around The FI Fraud Decisioning World.

Fraud 197

Fraud Data Tools Online 197

PYMNTS

AUGUST 3, 2020

BankMobile, BBVA USA, BMO Harris, The Coastal Community Bank, First Independence Bank (a federally designated minority depository institution) and SEFCU will join Citi and Stanford Federal Credit Union in the offering beginning next year. “We 3) in announcing the bank’s agreement with Google. .

Google 239

Google Digital Banking Pennsylvania FDIC 239

PYMNTS

OCTOBER 11, 2019

In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 50 percent: Share of Swiss consumers who currently bank online.

Trends 122

Trends Innovation Technology Marketing 122

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

FEBRUARY 18, 2020

Banks are increasingly embracing new channels to offer seamless omnichannel services to their customers, but doing so often creates silos that handle large amounts of collected data. Fraud orchestration can help solve this issue as it allows banks to build holistic fraud prevention defense systems and gain 360-degree views of their customers.

Fraud 131

Fraud Customer Experience Compliance Survey 131

PYMNTS

SEPTEMBER 12, 2019

FIs and FinTechs increasingly encounter new forms of fraud as they expand their digital operations, making it all the more important that they have strong risk assessment and compliance systems in place. A team of analysts can only handle so many potential fraud cases at a time, after all. . resources.

Fraud 189

Fraud Fintech Compliance Regulation 189

PYMNTS

SEPTEMBER 18, 2019

Mobile and online banking providers have been upping their fraud protection measures over the last decade, making it more difficult for bad actors to rely on some of the schemes that previously worked in such channels. Banks are dealing with rapid rises in fraud schemes such as ATOs, synthetic identity fraud and account opening fraud.

Fraud 195

Fraud US Tools Strategy 195

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud.

Fraud 128

Fraud Analytics New Jersey Data 128

NCR

JULY 28, 2017

The ongoing development of digital technology has created unprecedented choice and freedom for consumers in how they manage their financial affairs. As people complete more financial tasks and transactions via digital channels, there is more scope for fraudsters to exploit the weakest links in security. An escalating threat.

Fraud 74

Fraud Digital Banking Survey Security 74

PYMNTS

NOVEMBER 8, 2019

Bottomline Technologies reported fiscal first-quarter results that showed continued traction in areas of digital banking and accounts payable (AP) technologies. Management also noted that digital banking subscription revenue growth slightly outpaced the top line at 17 percent, where subscription revenues were $18.4

Digital Banking 108

Digital Banking Risk Management Conference Technology 108

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. Kennedy stated that 86 400 will exist, effectively, as a white-label offering to Cuscal clients, allowing for the emergence of Open Banking.

Digital Banking 134

Digital Banking Mobile Data Marketing 134

PYMNTS

SEPTEMBER 19, 2019

This has become a larger problem for FIs as they must not only deal with protecting customers from fraud, but also guard against bad actors armed with 4.1 Account opening fraud is a favorite tactic among such cybercriminals, many of whom rely on these credentials to pose as legitimate customers. billion stolen credentials.

Fraud 144

Fraud Data Mobile Tools 144

PYMNTS

MAY 28, 2020

This means FIs must be able to ferret out and defend against an ever-more complex array of attacks, and they deploy advanced fraud detection strategies and designate additional resources to keep themselves and their customers safe. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

Fraud 139

Fraud Mobile Tools Missouri 139

PYMNTS

AUGUST 5, 2019

Perhaps that’s why, in the midst of the seemingly never-ending stream of headlines about data breaches, account takeovers, stolen credit cards and online fraud , the notion of “check fraud” seems something of an outlier for the up-and-coming fraudster looking to make a decent living. The Whole New World of Check Fraud.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

AUGUST 15, 2018

Businesses in nearly every industry need to worry about risks, especially when it comes to fraud and security. But those dangers are even more pressing in the banking industry, where bad actors are increasingly attacking financial institutions (FIs) on multiple fronts, and using multiple techniques. Around The Digital Banking World.

Fraud 103

Fraud Report US Digital Banking 103

PYMNTS

DECEMBER 19, 2019

M&A initiatives and partnerships, Open Banking business models and data integrations, and significant investments in new, cloud-based products and services have legacy banks working intensely to meet customers’ digital demands. ” Big Banks’ Big Security Concerns. . In the U.K.,

Fraud 104

Fraud Payments Security Fintech 104

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Banking customers are affected by attacks ranging from phishing schemes to identity scams, and it is still up to FIs to provide accurate and real-time protection regardless of where their customers are located.

Fraud 164

Fraud Marketing US Resources 164

PYMNTS

AUGUST 16, 2018

Risk looms large with rampant growth in fraud, however, and financial institutions (FIs) must stay guarded to prevent cybercrime. The question becomes how you use those strengths and capabilities, and that’s really up to each individual bank.”. Reducing Risk By Fighting Fraud. billion to it during the same year.

Digital Banking 101

Digital Banking Fraud Data Tools 101

PYMNTS

FEBRUARY 1, 2019

Many financial institutions are achieving this state of vigilance by investing in artificial intelligence (AI) and machine learning (ML) solutions as part of their anti-fraud efforts. . But as Jeremy Balkin, head of innovation for Swiss bank HSBC , recently told PYMNTS, even AI and ML need assistance sometimes — from humans. .

System 123

System Digital Banking Fraud Customer Experience 123

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Digital Lift-and-Shift Is Not a Digital Banking Strategy. Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. She recently spoke to PYMNTS about how Scotiabank has revamped its fraud strategy in recent years. “I The increasing sophistication of fraud attacks has led Scotiabank to reassess how it employs AI, ML and automation.

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

FEBRUARY 28, 2019

Socure, the provider of identity verification and fraud prevention services, announced Thursday (Feb. market sectors that are in need of accurate, automated identity verification technology, including healthcare and the public sector,” Socure CEO Tom Thimot said in the press release. “We 28) it raised $30 million in Series C funding.

Fraud 119

Fraud Capital Analytics Digital Banking 119

PYMNTS

JUNE 29, 2020

digital banking apps such as Anna, Curve, U Account and Pockit since they depend upon the technology of Wirecard to handle payment processing, per the CNBC report. After the U.K.’s haven’t been able to get ahold of their cash, CNBC reported. The move affected multiple U.K.

Digital Banking 150

Digital Banking Cards Regulation Payments 150

PYMNTS

OCTOBER 14, 2019

Money laundering and similar forms of fraud have become more concerning for FIs as reports of cybercrime circulate globally. Recent scandals involving Deutsche Bank and Swedbank have made consumers reconsider their trust in FIs, many of which are scrambling to keep fraudsters out and bring consumers back. financial regulations work.

Strategy 109

Strategy Fraud Innovation Regulation 109

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Respect the data.

Digital Banking 52

Digital Banking Security Fraud America 52

FICO

MARCH 30, 2023

This got me thinking about how the seemingly innocuous shift to digital is impacting things on a macro level. Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

Fraud 52

Fraud ATM South Carolina Management 52

PYMNTS

SEPTEMBER 29, 2020

In today’s top news in digital-first banking, NYMBUS has appointed a banking tech veteran to its chief executive position, while J.P.Morgan Chase is strengthening its payment fraud protection for small to medium-sized businesses (SMBs). Plus, Ant Bank has launched banking services in Hong Kong.

Fraud 134

Fraud Payments Leadership Groups 134

Accenture

MARCH 24, 2017

The new regulation is aimed at enhanced customer protection against fraud, with stringent liability and accountability requirements and strong customer authentication features. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. Read the report.

Fraud 188

Fraud Security System Payments 188

Accenture

MARCH 24, 2017

The new regulation is aimed at enhanced customer protection against fraud, with stringent liability and accountability requirements and strong customer authentication features. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. Read the report.

Fraud 186

Fraud Security System Payments 186

PYMNTS

JANUARY 31, 2019

Instead, a deeper understanding of fraud — down to its genetic outline — is needed to be truly effective in fighting it. The new Digital Banking Tracker highlights how banks are adopting new approaches to protect their customers and clients from nefarious actors. News From The Digital Banking Landscape.

System 197

System Fraud Digital Banking Groups 197

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Software does flag some transactions that seem out of place, but technology is often behind crooks who are getting more sophisticated at making their charges look legitimate.” Why can’t companies stop this?

Fraud 98

Fraud Cards Analytics Mobile 98

PYMNTS

OCTOBER 30, 2020

In today’s top news, Mastercard reveals its AI tool Cyber Secure to help banks fight cyber breaches, and Amazon reported record-setting earnings. Mastercard’s Cyber Secure Uses AI to Help Banks Fight Cyber Fraud. The final chapter in the digital banking transformation has not been written.

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Cyber Security Security Fraud Payments 148