Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. Articles on creating a sound credit risk rating system and preparing for the possibility of new requirements such as the CFPB ruling were among the most-viewed throughout the year.

Lending 221

Lending Risk Management Community Management 221

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

Payments Source

MARCH 1, 2018

An omnichannel payment platform offers customers a unified shopping experience across whichever channel they decide to make a purchase, whether via point-of-sale in-store, online, mobile or even telephone, writes Nick Aceto, senior vice president of technology for CardConnect.

User Experience 63

User Experience Payments Online Mobile 63

Gonzobanker

MARCH 13, 2018

Not surprisingly, many look to technology to support the transformation. Technology decisions can unduly—and sometimes unwittingly—drive the transformation process, however. We’ve seen numerous banks make critical technology investments before they thoroughly defined the business issues they were looking to address.

Lending 60

Lending Technology User Experience Data 60

FICO

MARCH 20, 2018

Communications Service Providers are competing on customer experience powered by data, advanced analytics and connected decisions. In this second article of my series, we’ll look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.

Customer Experience 40

Customer Experience Analytics User Experience Data 40

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Perficient

SEPTEMBER 14, 2020

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system. With iOS ad option rates so high, at nearly 80% , most users will update their devices once given the opportunity. The iPad Mini 4 and iPad Air 2 will not be compatible with the new operating system.

Apple 473

Apple System Video Mobile 473

PYMNTS

JANUARY 14, 2021

The adoption of multiple platforms is giving rise to so-called "app fatigue," and the challenge of integrating these technologies with each other is not always easily overcome. As an example, RPA [robotics process automation] projects are run as a parallel stream and don't tap into the APIs or other integrations with enterprise systems.".

Data 175

Data Analytics User Experience Technology 175

PYMNTS

DECEMBER 10, 2019

Mutual Security Credit Union, with more than $315 million in assets, chose Lumin Digital because of its outstanding user experience, beyond what big banks and other financial institutions could offer. . We look forward to continued success with Lumin Digital as our trusted digital banking partner.” .

Security 130

Security Illinois User Experience Digital Banking 130

Perficient

FEBRUARY 4, 2021

A study from the Journal of Information Systems Technology and Planning estimated that “Defects found in testing were 15 times more costly than if they were found during the design phase and 2 times more than if found during implementation” It is much more efficient to resolve defects earlier in the process rather than later on.

UX 531

UX Guidelines Compliance Study 531

Perficient

FEBRUARY 22, 2021

According to Nielsen Norman Group , these notions are often clues about what is currently happening with the system, and when used appropriately, they can help your users feel more confident throughout their journey. Navigation Selection.

Video 509

Video UX Branding User Experience 509

PYMNTS

DECEMBER 28, 2020

Banks have been creating their own IT scripts and technology stacks for decades. They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments. Cost is only one consideration. Where The Banks Are Focused .

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

Bobsguide

JUNE 3, 2022

WWS differentiates itself from older, increasingly restricted, and outmoded methods of integrating ATMs with other banking systems and services. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. It’s what they’ve always done, and it works with their accounting system.”. Why Friction Persists. Accelerating Collections.

Payments 160

Payments Cards Customer Experience User Experience 160

Perficient

MAY 28, 2020

Apply now: Pega Lead System Architect. Pega Senior System Architect. More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. TL;DR: Find Your New Pega Job at Perficient. We have active Pega jobs in Washington DC open. Not ready to apply?

Leadership 467

Leadership Groups DC Management 467

PYMNTS

JUNE 25, 2019

The ways banks approach these relationships and develop new products is rapidly changing as PSD2 solidifies its grip in the EU, according to Markos Zachariadis, associate professor of management and information systems at Warwick Business School. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

Insights on Business

JUNE 14, 2017

They rapidly leverage technology to compare options such as prices, features, and banking reputation when purchasing products and services. More than ever – millennials seek customized experiences without a corresponding increase in prices. These banks are deploying advanced technology and becoming cognitive.

Marketing 156

Marketing social media Millennials Customer Experience 156

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

Abrigo

MARCH 15, 2022

Among top types of new systems banks seeking “Digital account opening isn’t a particularly sexy idea. Improved Customer Experience. Strong customer acquisition is imperative for financial institutions looking to grow. In late February, for example, SoFi Technologies Inc. Loan Origination System. Learn More.

Online 195

Online Lending Survey Digital Banking 195

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Larger banks also may find that their existing banking systems are too rigid and siloed to power a digital bank.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Insights on Business

JUNE 14, 2018

Today’s banking systems evolved from the first merchants bartering and carrying goods between early villages and towns. Our most closely related banking systems evolved in medieval and Renaissance Italy where banking branches were established throughout Europe. What’s causing this need for evolution through digital reinvention?

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

OCTOBER 7, 2019

In 2017, GM began shipping vehicles with the Android Automotive operating system (OS), starting with integration in the Cadillac CTS, then expanding to other cars. The services will be embedded into the car’s operating system, so drivers can access the same features they use on their phones from their vehicles. It goes through us.

Google 159

Google Software User Experience Examples 159

PYMNTS

FEBRUARY 21, 2020

As is often the case with technology adoption, small business (SMB) owners are seeking services and solutions that offer the same convenience and optimized user experiences provided in their personal lives. These integrations also lessen the friction of managing too many software platforms and systems.

Policies 141

Policies Management System User Experience 141

PYMNTS

NOVEMBER 8, 2019

CEO Oisin Hanrahan recently spoke to PYMNTS about how the company combines artificial intelligence (AI) and machine learning (ML) solutions and human insights to ensure its anti-fraud efforts do not interfere with legitimate users’ experiences. . Getting Preemptive About Fraud.

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. No matter how good a firm’s technology is, Sevounts said, without a sufficiently large field of data points, it won’t be able to do its job. Both are non-negotiable.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In his eyes, that’s a pretty muted showing, considering that we’ve been trading and transacting for thousands of years, going all the way back to the bartering system. The challenge with that approach lies with technology.

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

MAY 20, 2020

As bad guys wrangle account details, cobble together synthetic identities and conduct account takeover attacks with ferocity, the old rules-based systems, password challenges and other lines of defense provide only part of the picture as to whether “good” customers are buying or “bad” actors are, well, getting away with it.

Fraud 208

Fraud Examples Data Tools 208

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

MARCH 2, 2020

But while there are a nearly endless number of cases presenting corporate payments challenges, increasingly, businesses of all kinds are seeking a similar experience — and prepaid card technology can be a valuable tool in meeting those requirements. From Gig Workers to Rebates. Think of a gig worker of a food delivery service.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

JANUARY 9, 2019

Stopping fraudsters can feel a bit like playing Whac-A-Mole for luxury retailers who want to protect customers and data, and no one wants to be the next retailer to experience a data breach or high-volume fraud attack. With our current fraud detection system, we are utilizing device fingerprinting,” Ciborowski said.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

FEBRUARY 8, 2018

It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. Customer churn doesn’t have to be a total loss. Sweary said now is the critical moment for the organization behind the system to offer help.

Analytics 152

Analytics Retail Mobile Exercises 152

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. Simply put, traditional systems and business processes just aren’t enough. OpenPages 8.0

Regulation 70

Regulation Compliance Analytics System 70

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Trint is operating in a fast-growing, highly competitive field that has drawn in technology giants such as Microsoft and Google.

Customer Experience 131

Customer Experience Fraud Video Security 131

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

Insights on Business

FEBRUARY 4, 2019

Software vendors are in a fast-paced environment where technology is advancing at a rapid pace, where everyone and everything is innovating. Competition is increasing, customer’s expectations are rising, and they are demanding more. This disruption is happening in the markets, technology and in the global economy.

Innovation 79

Innovation Software US Management 79