Independent Banker

OCTOBER 1, 2022

North Easton Savings Bank president and CEO Rich Spencer (left) with recipients of the bank’s annual college scholarships. College-bound high school students in Massachusetts were asked to complete essays about the intrinsic value of community banks for a chance to win a scholarship from North Easton Savings Bank.

Community Bank 91

Community Bank Community Minnesota Massachusetts 91

Abrigo

JANUARY 17, 2023

Takeaway 1 Many financial institutions used a customer portal for PPP, but once the program ended, went back to old manual processes, Takeaway 2 Automating lending provides a secure portal between the bank and customer and automated workflows that speed origination. In my experience, community banks only do what they have to do.

Lending 195

Lending System Customer Experience Case Study 195

PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. There’s another side to contactless that moves beyond convenience and ties into security. Call it the great shift. Getting Prepared.

Mobile 280

Mobile Community Bank Cards Community 280

South State Correspondent

MARCH 30, 2023

While banks lose money on many CD-only customers, and CD-only customers have a relatively short average life, a niche customer, such as a church, is almost always profitable because the bank has much higher retention rates and the average niche customer uses an average of four bank products. They are also more plentiful.

Industry 195

Industry Resources Community Case Study 195

PYMNTS

MARCH 31, 2020

Banks looking to make the most out of these branch visits are increasingly deploying data analytics, which leverage both data provided to them by customers — including transaction histories, personal financial information and more — as well as exter nal data, such as market studies and demographics.

Analytics 174

Analytics Data Security Marketing 174

PYMNTS

JANUARY 23, 2020

A Wells Fargo regulator is planning a civil suit against 10 former company executives for their roles in its retail banking scandals. Study: Tech Unicorns Overvalued By Nearly 50 Percent. Worldpay On Modernizing Security Defenses To Foil eCommerce Fraud. Amid FICO Changes, Does Lending Slowdown Loom? Fair Isaac Corp.,

Fraud 131

Fraud Community Bank Analytics Study 131

PYMNTS

JANUARY 11, 2021

PYMNTS' latest Real-Time Payments Report done in collaboration with The Clearing House looks at the matter through numerous use cases, none more informative than that of New Jersey-based community bank Cross River , with its enthusiastic embrace of real-time payments (RTP). If only enthusiasm were enough. It was quite a bit of work.

Community 169

Community New Jersey Community Bank User Experience 169

Independent Banker

OCTOBER 29, 2014

Employees serve the bank’s customers. Jason Lord, Sunmark Community Bank. SunMark Community Bank. At SunMark Community Bank in Hawkinsville, Ga., There’s really no typical day for Jason Lord, an information security officer at SunMark Community Bank in Hawkinsville, Ga.

Community Bank 87

Community Bank Community Training Memphis 87

Abrigo

MAY 31, 2017

The implementation of lending software, like that provided by Sageworks to community banks and credit unions, requires a similar, systematic approach for onboarding. Subsequent to the scoping call, Sageworks offers clients a customized and automated data transfer that securely connects their core system to their Sageworks account.

Software 150

Software Analytics Training Case Study 150

PYMNTS

SEPTEMBER 13, 2016

In one recent case study tied to instant issuance, Entrust Datacard stated that Woodforest National Bank, a community bank operating across 17 U.S. The firm has said that, to date, it has instant issuance deployments at more than 30,000 locations globally, with more than 10.6 in the past year.

Case Study 100

Case Study United States Analysis National 100

PYMNTS

MARCH 16, 2018

“The demand we are seeing is overwhelming from our banking partners,” Brown told Karen Webster in a recent conversation. Banks from the biggest player on Wall Street right on down to community banks are absolutely ready for this change and want to get in on the ground floor. The Cloud-based Vision.

Community Bank 123

Community Bank Mobile Study Community 123

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

Mobile 105

Mobile Community Bank Community Technology 105

Independent Banker

JULY 29, 2016

These in-depth and timely professional development programs are designed exclusively for community bankers and led by nationally recognized industry experts who know the issues community banks grapple with. Each certification course is designed to prepare bank professionals to handle essential tasks and responsibilities.

Minneapolis 70

Minneapolis Community Bank Community San Antonio 70

PYMNTS

SEPTEMBER 25, 2019

The latest Innovation Readiness Playbook surveyed more than 200 bank executives to reveal the role that core processing and IT infrastructure play in innovation performance and strategy. Commercial banks make up the greatest share of core/IT-enabled FIs at 30.9 percent for community banks. percent, compared to 22.8

Innovation 171

Innovation System Compliance Payments 171

Independent Banker

JULY 30, 2015

Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Her role is to make certain that relevant education is provided in a responsive manner to all community bank members. “I

Resources 70

Resources Tools Community Bank Conference 70

NCR

MARCH 6, 2017

According to the 2016 Debit Issuer Study , commissioned by Pulse and conducted by management consulting firm Oliver Wyman, financial institutions (FIs) in the US expect mobile to account for over a quarter of debit transactions in five years’ time.

Mobile 85

Mobile Payments Study Samsung 85

Gonzobanker

JANUARY 17, 2020

Banks are most afraid of big tech, just when these players face regulation. California CCPA), it’s hard to imagine just how far techies will be able to upend the nuts and bolts of the banking industry. Community banks and credit unions do not fear each other. Banking organizations remain over-managed and under-led.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Independent Banker

SEPTEMBER 26, 2014

Arecent study published by MetLife Mature Market Institute estimates that the financial loss by victims of elder financial crimes and exploitation is more than $2.9 As this is Crime Prevention Month, elder abuse is an appropriate issue for community banks to recognize and take steps in their communities to prevent.

Community 101

Community Resources Community Bank Video 101

Abrigo

MAY 5, 2017

What business borrowers want Steven Martin, vice president at Sageworks, said the latest survey of small business borrowers reinforces results of previous research studies showing that borrowers want not only a good deal but also ease of application, speed and transparency in the decision-making process.

Survey 150

Survey Online Lending Taxes 150

PYMNTS

SEPTEMBER 18, 2018

Much has been said about the wealth effect of those who held and hold stock market securities, and much has been written about income disparity. It should be noted that almost all mortgage security finance (i.e., As for lending to businesses, banks have still been a bit hesitant to lend to smaller firms.

Lending 148

Lending Innovation Fintech Cards 148

Independent Banker

SEPTEMBER 21, 2015

Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. I also benefit from the respect I get from our board and CEO, and definitely from the bank examiners. I’m a better compliance officer because of those programs,” she says. “I

Compliance 70

Compliance Community Bank Community Training 70

Independent Banker

OCTOBER 14, 2014

According to a statistic released as part of the ICBA 2014 Top 50 Community Bank Leaders in Social Media, nearly 2,500 banks have a Facebook or Twitter presence, and the numbers continue to exponentially grow. bankofannarbor is the BEST Community Bank”. which read, “just setting up my twttr.” About CoNetrix.

social media 88

social media Risk Management Compliance Community Bank 88

PYMNTS

FEBRUARY 4, 2019

bank account would be able to securely receive real-time payments by 2020. . Community banks and credit unions also offered their backing. They stated that major banks have too much control over the RTP system and that they regarded the Fed as a compelling and more equitable alternative to achieving payments ubiquity.

Payments 183

Payments System Cards Policies 183

Jeff For Banks

FEBRUARY 26, 2023

and Ciaran McMullan , former CEO of Suncrest Bank CA extolled the benefits of OTC listing, particularly OTCQX market listing in a session titled How to Maximize Your Stock as Currency. Having Ciaran onstage with Laura as a case study added credibility to the presentation. And at AOBA, Laura Hamilton of OTC Markets Group, Inc.,

Conference 78

Conference CA Arizona Case Study 78

Independent Banker

DECEMBER 13, 2015

Following a three-year study on predatory lending, the U.S. Your community bank should review how the rule’s requirements will affect its products and services to prepare for the rule’s Oct. New Military Lending Act regulations kick in next fall. By Mary Thorson Wright. 3, 2016, compliance date.

Lending 70

Lending Compliance Regulation Virginia 70

William Mills

FEBRUARY 7, 2017

According to the Safe Systems’ 2017 Community Bank Information Technology Outlook Study, more than 80% of survey respondents have been affected by debit card fraud and email phishing attempts in the last 18 months, and due to these threats, more than 77% increased their IT security spending in the last 18 months.

Report 40

Report social media Customer Experience Industry 40

NCR

SEPTEMBER 29, 2016

A ‘table-stakes offering’ The latest Debit Issuer Study encompassed 72 FIs – including large banks, community banks and credit unions – and found that more institutions are making it possible for customers to complete point-of-sale (POS) transactions with a mobile phone.

Mobile 40

Mobile Payments Samsung Apple 40

Independent Banker

MARCH 15, 2015

It was a prescient move for Hartings and the $450 million-asset community bank, which comfortably weathered the downturn even though residential mortgages are its biggest business line—but not everyone appreciated Hartings’ common-sense approach at the time. Large Community Bank Council, member. Membership-Marketing.

Ohio 70

Ohio Community Bank Community Lending 70

PYMNTS

JUNE 28, 2016

Banks are, by and large, the most common source for financing for SMEs surveyed by Pepperdine and Dun & Bradstreet. According to the data, large and community banks accounted for 30 percent of the sources of financing for small businesses in the last quarter. Sources of External Financing. ”

Capital 106

Capital Lending Survey Cards 106

PYMNTS

MARCH 18, 2019

Phase 3 of the process, announced then, was to expand settlement windows to include three, including the one the Fed just announced they needed more time to study. Also keen on the Fed’s involvement were the community banks and credit unions that worry (as they should) about having TCH as the only operator of an RTP network in the U.S.

Payments 201

Payments Cards Operations System 201

Jeff For Banks

NOVEMBER 1, 2017

They have seemed fairly nervous about their large balance sheet, so in September, 2017, they announced that they would allow bonds to mature or pay off in October- by $4 billion in Agency mortgage backed securities and $6 billion in Treasuries, for a total of $10 billion. But they won’t stop there. What Does the Economy Need?

Marketing 60

Marketing Taxes DC Community Bank 60

Abrigo

MARCH 13, 2023

Much attention has been placed on the sale of the securities portfolio at a loss and if that move itself was causal. Not having any knowledge of the bank’s actual practices or internal discussions, I am relegated to supposition. In addition, the bank had money pouring in as a result of being associated with the startup tech industry.

Strategy 195

Strategy Lending Security Analysis 195

PYMNTS

APRIL 23, 2020

To that end, earlier this month FinTech firm SoFi made the leap beyond San Francisco to Hong Kong, having bought online brokerage firm 8 Securities. The 8 Securities deal comes a few weeks after SoFi said it would spend $1.2 In a recent PYMNTS study , What is a Bank: What U.S. As many as 36.8 Our survey shows that 64.2

San Francisco 252

San Francisco Online Fintech Survey 252

NCR

OCTOBER 23, 2017

We’re now well and truly into the era of the fintechs as competitors to legacy banks, and this has naturally led to many questions about the position of legacy players in this more diverse environment. And some are suggesting that in years to come, it won’t be just innovative new startups these banks have to worry about.

Technology 69

Technology Maine Examples Innovation 69

PYMNTS

MARCH 9, 2020

But given the rise of neobanks — FinTechs that are using banking services as the foundation for new ecosystems and Big Tech, which is exploring ways to extend their reach into banking and financial services — we thought we’d go back to first principles and ask consumers that simple question in relation to their primary banking relationship.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

DECEMBER 13, 2017

The company knows exactly what these documents should look like — from security characteristics and items encoded to how the photo should be held in place — thus helping to make verifying a purchaser a seamless process both online and in-store. Here are the numbers: $42.5 million | Amount of VC Series B funding announced by U.S.-based

Bitcoin 123

Bitcoin cryptocurrency Data Community Bank 123

The Emmerich Group

NOVEMBER 26, 2015

He found, when he studied the 3,000 best decisions ever made in business today, that 100 percent of the time, there was dissension amongst the executives. I don’t know where we came up with this idea in community banking that 100 percent of executives have to agree before a decision is made.

Training 28

Training Community Bank System Study 28