PYMNTS

MAY 3, 2016

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. According to a new study from app research firm Dynatrace, one brand reigns supreme in this competition – and it might not be the most intuitive winner. percent of the time. However, a slip of just 1.06

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Study User Experience Apple Branding 100

PYMNTS

JULY 6, 2020

Providing additional subscription features can help in this regard,” the report continued. This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience. the highest in five quarters. Approximately 167.1 million – 16.4

User Experience 144

User Experience Training Examples Survey 144

PYMNTS

JUNE 1, 2020

Bloomberg News reported NEOU , the New York-based live streaming and on-demand platform for trainers, has raised $5 million in capital from investors including Ares Management Corp., The firm boasts more than 50,000 customers in 65 countries, the news service reported. the Los Angeles-based alternative asset manager. NEOU charges U.S.

Online 130

Online Los Angeles New York social media 130

PYMNTS

APRIL 4, 2019

Much of those specifics are coming from Asia , where South Korea and China are, judging by virtually all reports on the matter, far ahead of other markets when it comes to 5G deployments. ( A new report also says the U.S. A new PYMNTS research report, Virtual Reality in Retail , provides more detail about the promise of the technology.

Retail 177

Retail Mobile Course Technology 177

PYMNTS

MAY 6, 2019

Particularly popular, according to the report, are Louis Vuitton, Chanel, Gucci, Nike, Fendi and Balenciaga-branded items. And counterfeit Instagrammers, according to the report, are a very active group. And, according to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target.

social media 123

social media Branding Survey Report 123

PYMNTS

JUNE 8, 2016

. “Bots are easy; conversations are hard,” says its brand’s unique selling point. The platform is offering a message-based, white-label eCommerce platform over IM services, like Facebook Messenger, Twitter and text messaging, which it says keeps the shopping experience conversational.

Branding 100

Branding Texas User Experience Analytics 100

Gonzobanker

AUGUST 28, 2020

When Cornerstone Advisors collected data from banks for its 2019 Cornerstone Performance Report , COVID-19 was an unknown. But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Digital Banking is Here to Stay.

How To 158

How To User Experience Resources Strategy 158

PYMNTS

MAY 16, 2018

It looks like Macy’s comeback plans are actually starting to take hold, as the long-struggling department store chain managed to pick up the pace on profits and notch a fairly sizable earnings beat, according to CNBC reports. Sales shot up 4.42 All in, Macy’s notched income of $139 million during Q1, or diluted earnings of $0.45

Branding 100

Branding Retail User Experience Online 100

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. Ready For The Digital Shift. ” Looking Ahead.

Google 298

Google Digital Banking Course Branding 298

Gonzobanker

NOVEMBER 16, 2023

The neobanking application with 15 million users reportedly spent $80 million on marketing in 2021. By providing visitors a way to directly interact through comments, “likes,” re-posts and more, an institution can deliver a more personal and credible user experience. Take a look at Chime. Yes, that’s a lot of Benjamins.

social media 97

social media Marketing Millennials Trends 97

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. economy is most likely approximately six weeks away if China’s COVID-19 experience is any guide. Most reports put the country in its first steps of recovery. .

Technology 181

Technology Apple New York City social media 181

PYMNTS

SEPTEMBER 9, 2019

According to payments services provider FIS (via a report from CasinoBeats.com ), “digital wallets will be the preferred method of payment for online gambling activities globally in three years, as further major legislative changes come to the fore. One of the ways that these websites are able to differentiate is through user experience.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. There are several merchant-facing technology platforms with strong reporting capabilities,” Jones said.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

SEPTEMBER 6, 2018

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101

Branding Online Millennials Retail 101

PYMNTS

FEBRUARY 4, 2019

While most people don’t report having a deeply felt affection for furniture shopping, Rob Royer’s background makes him a little different from most people. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

MARCH 26, 2018

“The meal kit market is crowded, but it’s also growing rapidly, so there’s room for a lot of types of brands,” McDevitt told PYMNTS. The acquisition is a sign that others are seeing the rising trend in consumer demand for healthy products, which validates our brand position and gives us confidence for continued growth in our sector.”.

Branding 121

Branding User Experience Trends National 121

Gonzobanker

MARCH 28, 2024

While the mobile banking revolution has been going on for more than 15 years, most bank and credit union executives report that they are still only partially through their digital transformation. For example, does the institution want a unified experience for consumers and small businesses to differentiate from competitors?

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want? Trust is not always based on facts.

UX 116

UX Security User Experience Millennials 116

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

JUNE 16, 2017

TeleSign’s Fraud Report found that 64 percent of companies prioritize smooth and simple user registration and account verification over cyber security needs. App Verify allows businesses to provide an easy registration process while still protecting their ecosystem from fraud.

Fraud 100

Fraud Cyber Security User Experience Security 100

PYMNTS

OCTOBER 27, 2016

If the latest The State of the Mobile Experience Report from PointSource is any indication, then merchants may still have a long way to go. The study revealed that the majority of key influencers and decision-makers across industries admitted their company’s mobile experience does not meet user expectations.

Retail 100

Retail Google User Experience Mobile 100

PYMNTS

OCTOBER 15, 2018

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. encourages brand loyalty and is easy to use, it still leaves merchants vulnerable to chargebacks. Others point out that while 3DS 2.0 Despite these downsides, 3DS 2.0

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. Factories that normally produce Dior and Givenchy perfume will be switched over to a different purpose, according to reports.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

FEBRUARY 4, 2019

While most people don’t report having a deeply felt affection for furniture shopping, Rob Royer’s background is a little different from most people. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

OCTOBER 30, 2019

The company reportedly aims to ship over 200 million handsets next year after putting forward more than four new iPhone models with the possible inclusion of 4G models, 5G models and a successor to the budget iPhone SE device, Bloomberg reported, citing an unnamed source. expects iPhone sales to return to growth next year. Visual Commerce.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

NOVEMBER 13, 2018

All you have to do in the whole user experience is to find parking through voice recognition,” he said. After all, PYMNTS has reported that nearly a third of consumers own a voice-controlled assistant, technology that also promises to play a big role in the 2018 holiday shopping season (further adding to its popularity).

Course 174

Course Software User Experience Technology 174

PYMNTS

FEBRUARY 7, 2020

We have deep dives into eCommerce checkout features, as well as a report on Visa interchange rates and Gaana ’s music service in India. Report: Visa Eyes Biggest Interchange Fee Revamp In A Decade. Trackers and Reports. NEW REPORT: Merchants Up Their Digital Checkout Game In The Age Of Amazon .

Google 123

Google Retail United States Online 123

PYMNTS

DECEMBER 10, 2018

Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JANUARY 15, 2019

Even so, QSR brands such as Taco Bell and Teriyaki Madness are doubling down on creating new ways for customers to place their orders in the digital age. Last February, it was reported that Yum! At the time of the report, Teriyaki Madness had 45 locations in 18 states and had plans to open six to eight more restaurants last year.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. In a 2012 interview, then-CEO Ken Powell reported that one in four trips to the grocery store included the purchase of at least one of its products. That was then.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

JANUARY 14, 2019

Kohl’s and JCPenney, along with other specialty retailers, reported the same lackluster holiday performance in what is still considered the sector’s make-or-break quarter. Flawed Census Data reporting, combined with wishful thinking, fuels that now familiar talk track. We observed similar patterns this past holiday season.

Retail 198

Retail Online Mobile Data 198

PYMNTS

DECEMBER 4, 2017

NXT-ID and FitPay are also working on a smart strap for analog watch faces by Wearatec, and some smart key fobs enabling users to make payments, log onto network-based computers, start vehicles and unlock the doors to homes, apartments and cars. Those sub-brands may need to file separate reports and show entity-specific data during audits.

Payments 112

Payments Risk Management Data Branding 112

PYMNTS

JANUARY 29, 2019

Travel is complex, and customers want to be able to research, book and pay all within the same experience. We enable travel brands to offer a really simple, flexible payment solution, all within their own branding, without sending their customer[s] off to an underwriting site,” Soderbery explained. The Upfront Buying Experience.

Payments 151

Payments Hawaii Innovation Lending 151

South State Correspondent

APRIL 24, 2023

We have played with this “AI agent” for the past two weeks and can report that it will be a must-have tool to be included in any generative AI initiative. In addition, you can limit the tasks so that it only books using Open Table or Delta Airlines (using your login) or by giving it a list of brands to choose from.

social media 195

social media Data Marketing Technology 195

PYMNTS

JANUARY 8, 2021

Taken across 70 indicators to measure the quality of customer experiences through checkout, a score increase reflects an improved user experience for consumers that leads to more seamless conversions. The year 2020 saw the overall index score rise by 2.2 percent for online and 1.4

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

MAY 4, 2018

Candon also said parents or athletes who are trying to resell sports gear are a very different type of seller than someone who runs an account on eBay, and they need a different user experience to make it feel valuable — or indeed, even to succeed in offloading whatever they’re trying to get rid of.

User Experience 100

User Experience Course Community Meeting 100