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Mobile Ordering, The New Window To Winning Over Millennial Consumers

PYMNTS

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

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Banks Must Up Their Social Media Game to Connect with Digital Natives

Gonzobanker

The neobanking application with 15 million users reportedly spent $80 million on marketing in 2021. By providing visitors a way to directly interact through comments, “likes,” re-posts and more, an institution can deliver a more personal and credible user experience. Take a look at Chime. Yes, that’s a lot of Benjamins.

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How J.Crew Is Dipping Into Amazon’s Waters

PYMNTS

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101
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Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.

UX 116
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Banks Turn To 3D Secure 2.0 To Fight Fraud

PYMNTS

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. encourages brand loyalty and is easy to use, it still leaves merchants vulnerable to chargebacks. Recently published research has found that 76.3

Fraud 165
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Physical Retail Isn’t Dead – The Physical Store Model Is

PYMNTS

Kohl’s and JCPenney, along with other specialty retailers, reported the same lackluster holiday performance in what is still considered the sector’s make-or-break quarter. Flawed Census Data reporting, combined with wishful thinking, fuels that now familiar talk track. We observed similar patterns this past holiday season.

Retail 198
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Why Innovation Is Nothing Without Distribution

PYMNTS

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. In a 2012 interview, then-CEO Ken Powell reported that one in four trips to the grocery store included the purchase of at least one of its products. That was then.