Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

Innovation 251

Innovation Regional Strategy Trends 251

Perficient

JULY 12, 2022

Fueled by consumers’ willingness to share their data in return for timely and relevant experiences, personalization requires continually learning about the customer and applying this knowledge into the relationship and creating authentic, individualized experiences. Your brand is the beacon of authenticity for a personal experience.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

JULY 8, 2019

Project Verte has launched the MyVerte blockchain -based marketplace for direct-to-consumer brands. According to a press release , MyVerte will launch with over 100 brands, including new brands like Foreo, Temporary Forevers and La Luna Rose. The platform will also highlight new brands on a weekly basis.

Branding 115

Branding blockchain Los Angeles Dallas 115

South State Correspondent

MAY 31, 2023

In this article, we look at cell phone tracking data for about 1,000 branches across the industry to derive insights to help banks increase branch engagement and boost branch profitability. The operative question is: given online and mobile banking, what is the new role of the branch?

Data 195

Data Branch Strategies Strategy Mobile 195

PYMNTS

MAY 12, 2020

told Karen Webster that retailers and other firms are going to need to consider “cleanliness as a brand value.”. As he noted of Brain’s focus on software-powered artificial intelligence (AI) and automated retail, “we’re looking at this from the pure technology perspective. It became essential.”. Proof Of Performance.

Retail 247

Retail Branding Software Technology 247

PYMNTS

JULY 29, 2019

The big deal is now complete: Fiserv announced this morning (July 29) that it has completed its acquisition of First Data Corporation. The two massive firms first inked the deal earlier this year, which will see Fiserv purchase First Data for $22 billion in an all-stock transaction. He also noted that outside the U.S.,

Data 185

Data Leadership Taxes System 185

Perficient

JULY 19, 2023

In today’s rapidly evolving technological landscape, artificial intelligence (AI) has emerged as a game-changer for various industries. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.

Regional 221

Regional Customer Experience Strategy Policies 221

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

OCTOBER 14, 2020

Restaurants are working overtime to ensure their ordering systems are as friction-free and secure as possible, with many deploying advanced technologies to do so. Fast food behemoth McDonald’s began investing in artificial intelligence (AI) to give customers unique deals while also obtaining vital data about their ordering habits.

Analytics 161

Analytics Fraud Data Mobile 161

PYMNTS

AUGUST 9, 2018

per gallon higher than this time last year, McCrary told Karen Webster in this week’s edition of the Data Drivers podcast. The problem with loyalty to price is that it isn’t the same thing as loyalty to brand,” McCrary noted — and because gasoline is such a commodity good for consumers, it is hard to build brand loyalty.

Branding 100

Branding Mobile Data Study 100

PYMNTS

APRIL 28, 2020

The company refers to itself as an activ(ist)wear leisure brand, applying its #standforsomething mission to all of its marketing. We’re big fans of technology and data,” Brown noted. That said, we dig deep into any and all data we can get our hands on from the various tools in our marketing stack.”.

Branding 207

Branding New York City Portland New York 207

PYMNTS

JULY 30, 2018

Normal operating procedure for consumers on the eve of the 2020s is incredibly different than it was on the eve of the 2010s – and it’s almost unrecognizable from the eve of the millennium. Consumers shop, bank, work and get paid differently than they ever have – and as the connection points keep rolling in, so will the changes.

Data 111

Data Technology Trends Examples 111

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Data privacy and security is a hot topic and is only getting hotter. By Katie Kuehner-Hebert. Bob Hickok.

Data 91

Data How To Community Bank California 91

Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. By integrating driver data, app usage will increase, and the carriers have even more opportunity to promote personalized recommendations through this expanded traffic.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

FEBRUARY 19, 2019

The problem with customer retention in an era when consumers are easily distracted and pulled away isn’t that brands aren’t trying, or even that they are using the wrong tools. We want to help brands move away from spray-and-pray generic email offerings to truly personalized campaigns.”. That has been our focus,” Goldstein said. “We

Branding 130

Branding Tools Retail Data 130

PYMNTS

JANUARY 2, 2020

2) that it had been the victim of a malware attack that almost stole customers’ payment data. According to reports , while the malware affected all point-of-sale terminals at Landry’s locations, it was unable to actually steal data from the majority of customers due to the end-to-end encryption technology the chain has employed for years.

Data 130

Data Payments Cards Training 130

PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Fleet Feet has come up with proprietary technology to address that. More than one million Fleet Feet customers have used the technology.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

SEPTEMBER 11, 2019

Technology is an essential ingredient that connects consumers with their favorite food brands. Many fast food, fast casual and quick service restaurants (QSRs) in the industry are realizing that using technology to deliver a seamless ordering experience is essential to remaining competitive in a $273 billion market.

Strategy 148

Strategy Data North Carolina Charlotte 148

PYMNTS

JULY 18, 2018

Chef’d , a the meal-kit operator, has halted its business operations after using up all its cash and failing to line up more of it. While it was able to ink deals with large food companies and diet plans, it was tough to run the operation — and thus the cash burn rate. Consequently, please cease all work associated with Chef’d.”

Operations 100

Operations Chicago Analysis Report 100

PYMNTS

MAY 6, 2020

Bad actors are constantly working to find online systems’ loopholes or weaknesses — a growing problem as such platforms enhance their operations to provide legitimate customers with more seamless experiences. This has the unfortunate side effect of enabling opportunistic fraudsters to more easily swipe that data if they gain access, however.

Data 181

Data Fraud Tools Technology 181

PYMNTS

FEBRUARY 26, 2019

Major retailers are pitching premium baby care products at a less-than-premium price tag with the help of exclusive brands: Walmart is offering Hello Bello exclusively at its stores and its website (and that of the brand). It is also reportedly the inaugural brand rolled out under a platform called Launched.LA.,

Branding 129

Branding Marketing Retail Detroit 129

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. The Member-CU Loyalty Disconnect . The same was said by 57.1 Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

OCTOBER 16, 2019

Fast food and quick-service restaurants (QSRs) are much more about mass production than customization, no matter how many personalized options those operations offer hungry consumers. Third-party providers are looking to control the guest data to a certain extent,” he said. It kind of happens to all industries.”. The main problem?

Data 134

Data Branding Boston Mobile 134

PYMNTS

AUGUST 12, 2020

And in retail, Amazon is growing its Project Zero effort, which aims to eliminate counterfeit goods through proprietary technology along with machine learning and cooperation with brands. All this, Today in Data. Data: 10K: Minimum number of brands that have enrolled in the Project Zero anti-counterfeit initiative.

Branding 149

Branding Data Retail Technology 149

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

South State Correspondent

MARCH 7, 2024

Microsoft’s Office 365 CoPilot, the integration of the Microsoft version of OpenAI’s Chat GPT into the Office suite, represents the fastest, and likely safest way, to integrate the latest technology within your bank. However, the technology is not without its risks. What is CoPilot for Banks?

Training 195

Training Data Tools Technology 195

PYMNTS

JULY 26, 2017

A good product at a good price: that used to be the recipe for a good brand. Payments can be one of the areas of greatest friction for eCommerce players, especially if they operate globally and need to handle many different forms of payment. Brand value. A smooth, secure checkout process has its own kind of value.

Branding 127

Branding Customer Experience Software Mobile 127

PYMNTS

MARCH 4, 2017

The B2B payments industry is finally beginning to hustle when it comes to technological innovation. How do banks not only add these new services into their offering, but actually manage operations of that tool in the back office? . It loves modern technology. It operates in a less complex regulatory environment.” .

Innovation 191

Innovation Data Fintech Exercises 191

PYMNTS

FEBRUARY 7, 2019

Brands , moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. Yum operates the Pizza Hut, Taco Bell and KFC chains, and the company’s fourth-quarter results, released Thursday (Feb. Point-of-sale technology must be up to the task. “In percent, to nearly $1.56 The goal for Yum?

Branding 122

Branding Conference Management Trends 122

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. The restaurant also gains an operational benefit of not needing a person to take an order, as it comes in digitally. The Voice AI Market.

Technology 121

Technology Maine Study Google 121

PYMNTS

MAY 19, 2017

Triad customizes and manages digital media programs to transform busy websites like Walmart.com into publishing properties that benefit the advertising brands, host retailers, and shoppers who use them with a perfectly calibrated pitch. In addition, Triad utilizes retail data to optimize how consumers pay and at what frequency.

Data 121

Data Retail Branding Online 121

PYMNTS

APRIL 26, 2019

Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. At the same time, the brand seeks to create personalization through every one of its touchpoints. In Other Brick-and-Mortar News. percent and 1.0 percent, respectively.

Branding 123

Branding Retail New York New York City 123

Bank Innovation

FEBRUARY 16, 2016

Adyen operates in more countries and currencies than competitor Stripe, and serves large, international operations, while Stripe works with startups and developers. What do they have in common? In terms of payments, they all use the services of Adyen, the Amsterdam-based payments giant. Adyen’s Read More.

Branding 170

Branding Operations Payments Online 170

PYMNTS

NOVEMBER 30, 2017

Sensory is a brand whose name may not be immediately recognizable, but whose tech surely is. For the last two decades plus, the company has been building technology ahead of its time – but the recent explosion of interest from both consumers and institutions in Sensory’s suite of services means that in some ways, the future is now.

Technology 107

Technology Security Mobile Branding 107

PYMNTS

NOVEMBER 29, 2016

billion deal went through, shareholders and the public are learning more about what will come of the 30 brands and more than 5,700 properties. But throughout these changes and costs, many question what will happen to two companies’ 30 brands. But the luxury brands in particular, which have typically competed, will stay separate.

Branding 100

Branding Innovation Groups Apple 100

PYMNTS

JUNE 12, 2017

But to learn from the data, first they need to see it. Zooz gives them a window into the data so that merchants can apply the facts to improve business results. We aggregate data from many different sources and process payments through several different processors, so our data is the richest and most unique in the industry.”.

Data 136

Data Retail Software System 136