Celent Banking

AUGUST 27, 2015

What struck me was how ineffective the checks were currently. How many people can spot fake ID, or know what a, say, Latvian national ID card looks like? Whilst accounting for 21.4% or $6.187 trillion of total volume last year, the US accounted for 48.2% billion of gross losses worldwide on plastic cards. Zil has – and will!

Fraud 100

Fraud US Cards Security 100

Perficient

SEPTEMBER 21, 2023

But guess what? It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data? intelligence automation).

Data 491

Data Tools Customer Experience Security 491

Perficient

MARCH 1, 2021

” We can all agree that the most impactful messages need to come at the right time. It’s not just knowing what you aren’t allowed to do, but more importantly what is allowed. We instinctively know that the right time for the overwhelmed consumer is when they need to hear your message.

Marketing 508

Marketing Training Data US 508

Perficient

MARCH 12, 2021

If your business doesn’t have any clearly established goals, then the first step is to ask, “What is commerce to my business?”. What if we determine that we have an opportunity to reduce the cost to serve the channel by adding a channel partner portal? Do we have the right technologies in place to support this vision?

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

BankNXT

JULY 25, 2016

As customers move to mobile and remote access, what will happen to banking staff when we shut branches? As branches close, what do we do with the people? Chris Skinner looks at some interesting statistics. on BankNXT.

Mobile 40

Mobile Trends Digital Banking Online 40

Perficient

MARCH 22, 2021

After a year unlike anyone ever anticipated, I sat down with Perficient’s Vice President of People Andrea Lampert , to learn more about the inspiration behind the work Perficient recently invested in refining our People Promise, a meaningful and aspirational statement that captures the essence of who we are and who we aspire to be.

Community 520

Community social media US Branding 520

Perficient

MAY 13, 2021

They should be asking themselves: Do we have segmentation and data analytics to better understand who is delinquent? What are my customers’ banking preferences, and what are their financial needs? Do we have technology channels our customers can leverage without requiring them to speak with an agent?

Analytics 436

Analytics Meeting US Data 436

South State Correspondent

APRIL 30, 2024

Community banks do this profitably by turning transactional accounts into relationships. We will share what we believe are the important parameters when considering a hedging partner for a community bank. Third, we believe that community banks should be suspect of vendors that require service exclusivity.

Community Bank 195

Community Bank FDIC Community National 195

South State Correspondent

APRIL 30, 2024

Community banks do this profitably by turning transactional accounts into relationships. We will share what we believe are the important parameters when considering a hedging partner for a community bank. Third, we believe that community banks should be suspect of vendors that require service exclusivity.

Community Bank 195

Community Bank FDIC Community National 195

Perficient

JUNE 22, 2020

In this post, I’ll share what you need to know to build your Now/New/Next portfolio. In order to do that, you need some insights to help you come to terms with the experiences you deliver, those that your competitors and others bring, and make an honest assessment of how well you’re keeping up. What Experiences Are You Delivering?

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Perficient

FEBRUARY 10, 2021

The issue is you don’t have the in-house cloud capabilities to do that or manage the infrastructure once you do. What Are Managed Services? We just said you need managed services – what are they? You will have a set monthly cost that you will be able to budget for that is often lower than what you already pay.

Management 547

Management Operations Innovation Security 547

Perficient

MAY 2, 2022

Last week, we introduced our blog series on insurance commerce. We discussed the need to consider all the commerce activities that take place before the customer engages in a purchase. Competitive Market Situation – What is known and validated about what direct competitors are doing in this space?

Strategy 491

Strategy Company Marketing Strategies Marketing 491

Chris Skinner

APRIL 13, 2020

We are all stuck indoors, and I wonder what you are doing? What are you doing? One of they key things to do, and my other hobby, is keep up with ideas as, during this lockdown, there is still a lot of … The post What are you doing during the #lockdown?

Fintech 369

Fintech 369

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

Accenture

SEPTEMBER 7, 2022

Every bank of every size in every market will soon be forced to make a high-stakes decision: What should we do about super-apps? And as we describe in our latest report on the top…. A bank’s answer to this simple, powerful question could mean nothing less than rewriting its strategy and rewiring its business model.

Strategy 322

Strategy Marketing Report Trends 322

Perficient

NOVEMBER 8, 2021

MM: What brought you to the U.S.? MM: Now I have to ask, what kind of dog do you have? MM: Now I have to ask, what kind of dog do you have? What did you do in Denmark, and when did you return to the U.S.? I wanted to do something different, and I had always wanted to go back to the U.S.

Industry 539

Industry cryptocurrency New Mexico Los Angeles 539

Perficient

MARCH 15, 2021

As we continue our series of posts on making HIPAA work for you, I am going to address a common problem we hear from health care marketers: “My board/boss/CMO/Legal Counsel says we cannot use patient data for marketing communications.”. We know mistakes can happen. We know breaches happen. This is a tough one.

Data 493

Data Marketing Community System 493

South State Correspondent

MARCH 21, 2024

However, those banks that do are religious about it and as a result, it ends up increases their product acceptance rate and increasing margin. In this article, we will look at some pricing tactics, the data behind the tactics and how banks best employ these psychological moves to increase earnings and conversions. instead of $10.00

How To 195

How To Retail Examples Data 195

Perficient

NOVEMBER 17, 2020

In this post, we explore the value of empathy: revealing how users think, perceive, and interact with digital products and how those product experiences help make their lives easier. The Segway is still really cool, but do you know anyone who owns one? so you can first ask: “What problem does this solve for my customer?

Case Study 501

Case Study Study Technology Training 501

Perficient

AUGUST 24, 2020

The idea being that if there is a gap in your strategy then the obvious next step is to discuss your vision for it and what you are going to do. Too often, we make decisions in a vacuum. At Perficient we think of insights in three ways: Market: what’s happening in the marketplace? Is it up to date?

Strategy 322

Strategy Analytics Customer Experience Exercises 322

CFPB Monitor

DECEMBER 3, 2020

After looking at the differing approaches of the former and current CFPB Directors to using the CFPB’s authorities, we look ahead to how the CFPB’s leadership is expected to change in a Biden Administration.

Leadership 60

Leadership Georgia 60

Perficient

DECEMBER 19, 2023

That’s why we are excited to share that Perficient has been named a Major Player in the IDC MarketScape: Worldwide Experience Build Services 2023–2024 Vendor Assessment and IDC MarketScape: Worldwide Experience Design Services 2023–2024 Vendor Assessment reports. What Does This Inclusion Mean for Perficient?

Report 251

Report Customer Experience Innovation Strategy 251

Perficient

JUNE 12, 2020

In addition to the tremendous pride, there is a true service mentality and really smart people doing amazing work.”. We sat down with Andrea to learn a little bit more about her and her new role at Perficient. What does a VP of People do? How will our clients benefit from the type of work you’re doing? A company?

St. Louis 332

St. Louis Leadership Strategy United States 332

Chris Skinner

APRIL 7, 2020

I’ve spent my life in an economy that focuses upon money, greed, growth and profit … what was that all about? We are suddenly living in a world where everyone is being told to stay home and do nothing … and get paid for it. Well, if you’re in a … The post What happened to capitalism?

Capital 409

Capital 409

Perficient

JANUARY 3, 2021

In today’s blog, we’ll discuss what a breakout room is used for, how to create one, how to assign people to a specific breakout room, and how to start/open and close your Breakout Rooms. What is a Microsoft Teams Breakout Room? How do I create a Breakout Room? How do I start/open my Breakout Rooms?

How To 520

How To Meeting Maine Groups 520

CB Insights

DECEMBER 24, 2016

Do you work in tech? Ever wonder what your parents think you actually do and what your company does. And so we asked our parents the following 2 questions: What does CB Insights do? And what is my … Continued.

Company 28

Company 28

Perficient

SEPTEMBER 28, 2020

We believe that there tends to be a gap in strategy when a business strategy meets the operational elements. Today we are going to transition from insights to ideas. Think of it in terms of some friendly descriptors: Explore: explore options, define your customers’ experience, understand what you are trying to achieve.

Strategy 309

Strategy Tools Operations Customer Experience 309

Perficient

JULY 31, 2020

It doesn’t matter what your cultural background is, we humans love our dumplings. So do the people on your teams. What if the conversation started with that shared love and went from there? What if the conversation started with that shared love and went from there? We block ourselves.

Digital Strategies 373

Digital Strategies Meeting Strategy Tools 373

Perficient

DECEMBER 16, 2020

But how do you accelerate and scale your transformation cost-effectively? T his year’ s State of Agile Report reveals that 82 percent of companies do not use Agile practices across the ir organization s. . This scenario is actually positive because as their nearshore development partner, we build the solution together.

Software 520

Software US America Examples 520

South State Correspondent

DECEMBER 14, 2023

” This article explores the methodology and shows you what this analysis means for a typical bank. RFM Customer Segmentation breaks down into the following components: Recency: We wrote in depth about it HERE. Frequency: The more engaged a customer is with your bank, the more likely they are to do business with you.

Analysis 195

Analysis How To Marketing Data 195

Abrigo

OCTOBER 19, 2023

Along with these recognitions, Abrigo won “Best Support” and “Easiest to Do Business With” badges for its loan origination platform. What is a G2 award, and why is Abrigo so proud of this win? Our institution catches more suspicious activity and files more SARs than we did when monitoring customer activity manually,” read one review.

Software 221

Software Lending Resources Community 221

Perficient

MARCH 2, 2021

Watch to learn why upfront planning is critical to success, what questions you need to ask, and how the right plan can help you minimize traffic loss and maximize the long-term potential of your site. ? ? ? ? ? ?. We Have Answers. We have migrated and re-platformed hundreds of websites. Matt, what do you think?

Video 294

Video Digital Marketing Channels Marketing Google 294

Perficient

JUNE 8, 2020

When cities went into lockdown and businesses scrambled to understand how and IF they could operate, we published a series that discussed what businesses should consider to address immediate, midterm, and long-term impacts of the pandemic. We all know a lot more now than we did then. What about your customers?

Operations 452

Operations Course Examples US 452

Chris Skinner

FEBRUARY 15, 2020

The main blog headlines are … Banking is what we do and technology is how we do it A decade ago, we talked about the financial crisis, technology, regulations and compliance.

Compliance 308

Compliance Maine Regulation Technology 308

Perficient

JULY 14, 2020

We’ve all been there. Turns out, that piece of information lies in another system, with its own login workflow and going to get it would require you to switch focus, possibly getting you out of “the zone” What if you could bring that information to you? What if that data came to you, was governed, and secured?

Data 461

Data Regional System Meeting 461

Perficient

MARCH 8, 2021

The other day a question came up on what extra due diligence do we need to do as we adhere to HIPAA compliance requirements. My first thought was that, of course, we do comply by embracing that extra due diligence in everything we deliver. or “What car did you buy in 1999?”.

Compliance 410

Compliance Course Examples Online 410