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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient

One of the key topics I expect to be discussed at the Summit is the heightened use of artificial intelligence (AI). This is a form of intelligence that can monitor system environments, make decisions, and take actions using contextual awareness while eliminating the need for a human to be in the loop.

Trends 474
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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

Payments Dive

If Artificial Intelligence (AI) for the overall business is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!

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CEO Spotlight: Zor Gorelov of Kasisto

Bank Innovation

Conversational banking has been a hot topic in the space since early 2017, and that trend doesn’t seem to be going anywhere in 2018. At the center of this phenomenon is artificial intelligence company Kasisto and its co-founder and CEO, Zor Gorelov.

New York 253
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How AI can empower greater innovation

ATM Marketplace

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery and the "fear of the unknown" surrounding AI. Panelists at the ICX Summit addressed this topic head on.

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OCC Considers Artificial Intelligence an Emerging Risk in Banking

Perficient

This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. A pivotal aspect of this conversation revolves around the regulatory perspective toward AI.

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Artificial Intelligence Can’t Fight Fraud Alone — Human Ingenuity Is Also Needed

Bank Innovation

Artificial intelligence, machine learning, and compliance were some of the topics that dominated day 1 of fintech conference Data Disrupt, taking place in New York. The panel “Consumer Finance: Fighting Fraud with Fire” brought together three fintech companies, who discussed different methods of combating fraud.

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People Prefer Bots to Humans When It Comes to Money Matters

Bank Innovation

Artificial intelligence has become a hot topic, and even more so in relation to chatbots and virtual assistants. How much would you discuss with Erica, Nomi or Eno? And no, those aren’t people, but virtual assistants provided by some of the largest banks in North America.

America 186