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Banks Build Communities, Attract Customers with Social Media

Accenture

By 2017, close to three billion people will be using social media. 1 This near-ubiquitous channel presents financial institutions with a tremendous opportunity to create new relationships or strengthen existing ones. We are encountering more and more financial institutions taking. Read more.

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Executive Order Looms For Social Media Firms On Content? 

PYMNTS

A draft executive order from the White House might lay out how Big Tech firms curate and present their data. In addition, the draft order, which is titled “Protecting Americans from Online Censorship,” claims the White House has received more than 15,000 complaints tied to social media firms’ alleged censure of political discourse.

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Social Media Can Make Bank Customers Susceptible To Scams

PYMNTS

Unintentionally making themselves targets for scammers, customers may become vulnerable to fraud by complaining to banks on social media when systems crash. Though a person close to the bank’s investigations into the frauds said it’s hard to tell how criminals find account information, social media activity can present a problem.

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Cottagecore, Wine Windows And Turning To The Past For Present Comfort

PYMNTS

The bread of social media, like the people who were posting photos of it, always looked its best when presented to the world. Cottagecore and its strength as a social media movement are something of a contradiction. She sees it as a search for stability uniquely suited for the present historical moment.

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eCommerce Fraud Presents A $12 Billion Problem

PYMNTS

That doesn’t count alienated customers who are ready to pull the trigger on social media with a bad review. At the same time, a new report shows that fraudsters will take more than $12 billion off the table. According to online security company Signal Sciences , eCommerce retailers deal with an average of 206,000 web attacks per month.

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How to Write a Social Media Policy for Your Financial Institution

Long Lasting Ideas

The expansion of social media in the workplace and for personal use has made it vital for financial institutions to include a specific social media policy within its policies and procedures. 8 Steps to Create Your Social Media Policy. IBM Social Computing Guidelines. Social Media Policy Database.

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Social Capital’s Palihapitiya On What’s Wrong With Social Media

CB Insights

Following 48 hours of media attention for his contentious comments about social media “ripping apart the social fabric of how society works,” the Social Capital co-founder and former Facebook exec discussed his take on stage Wednesday at CB Insights’ A-ha! DOWNLOAD ALL THE CONFERENCE PRESENTATIONS.