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Why You Should Include Success Measurement Metrics and Systems in UX Design

Perficient

A functional, seamless user experience is critical for businesses operating in digital spaces. In this case, the site operator may choose a proactive metric measurement approach, such as prompting users to complete a short survey.

UX 520
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POUR: Designing for Accessibility with Operable in Mind

Perficient

“POUR” has become mainstream lingo for the four main principles (Perceivable, Operable, Understand, and Robust) of web accessibility. Now we’re going to cover the second term of POUR: Operable. Why Your Designs Should be Operable. How to Create Operable Experiences. Now We Know Operable, So What Comes Next?

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Why Citizens Bank Put a Special UX Team at the Heart of its Mobile App Revamp

Bank Innovation

The bank's Green Pixel Studios, a team of about 30 UX designers, data analysts and visual designers and artists spread out over three locations, is currently playing an integral role […]. Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.

UX 170
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Transactions: Savana, Capco to collaborate on UX 

BankInovation

Financial software company Savana is partnering with management consultancy Capco to help banks with improving user experience (UX). We can help banks to unlock next-generation, customer-centric banking operations and to thrive in […].

UX 52
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For Customers, UX = XOXO

Jack Henry

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. In software circles, UX (User Experience) is the new buzzword. Marketing !

UX 95
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Zelle posts 58% year over year growth in payment volume, as banks navigate UX

Bank Innovation

Peer-to-peer payments network Zelle is growing transaction volume, according to numbers released Tuesday by its bank-owned network operator, Early Warning Services. According to Early Warning data, Zelle users sent $49 billion through the network during the third quarter of 2019, a 58% year-over-year increase.

UX 186
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Your Guide to Healthcare Personas

Perficient

What are marketing personas versus UX personas? UX personas expose your audience as complex and emotional human beings who don’t always follow a logical path in making their healthcare decisions. UX personas have a real name – John, Simone, Anita – so that you build a relationship with them.

UX 332