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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year. The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […].

UX 150
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NovoPayment Expands Its Developer Hub With More APIs

PYMNTS

The most recent ones include APIs that are that are back-end integrated with functionalities from companies such as Visa, Facebook, LexisNexis and other national identification systems. The company said it saves developers time required to certify on various systems to enable digital financial services.

UX 183
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Wells Fargo’s Greenhouse has UX issues to overcome ahead of national rollout

Fintech Labs Insights

It also demonstrates the UX disconnect often found at large enterprises. I will cut the bank some slack and assume that they will shore up the UI issues prior to the national roll-out ( ahem, email me if you need help ). This is another smaller UX issue, there were several activity thresholds to meet to earn the $50.

UX 12
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Perficient, DTE Energy, and Non-Profit Client Win Respective Creative Awards

Perficient

The nonprofit’s initiative is a robust experience that includes an interactive map of over 95 Legacy Cities and gives users the tools such as filters and controls to navigate the map and manage and manipulate large amounts of data.

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A Strategic Perspective: Emphasizing Inclusivity on a Global Level for Web Design

Perficient

Creating personas representing different racial, ethnic, national, regional, age, or gender audiences will help you to better target and increase your reach. It is important that your organization has a strategic and in-depth understanding of each different target audience from the beginning of any digital effort.

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SMB Alt-Lending Gears Up For Another Industry Shakeup

PYMNTS

and other nations around the world as a result of the global pandemic continues to draw comparisons to the 2008 financial crisis — so it’s only natural that analysts may turn to the past in an effort to predict what could lie ahead. The level of market volatility hitting the U.S.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Conduct formal “competitive shops” of other financial institutions’ digital offerings and features, including national banks, challenger banks, fintechs, and peers. We can partner with you to develop a Digital Strategy Roadmap that will boost your digital UX performance to the next level. The post Who Owns Digital?