article thumbnail

Curbside Pickup and How It Impacts Your Retail Strategy

Perficient

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322
article thumbnail

Fintech Unfiltered: Inside HSBC Bank USA’s Lofty Innovation Strategy for 2018 [Podcast]

Bank Innovation

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. These projects range from less visible, but equally important, system upgrades on the back-end and more visible ones like installing Softbank’s robot Pepper in its New York flagship.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

U.S. Bank Chief Innovation Officer Dominic Venturo Talks Digital Strategy

Bank Innovation

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation: Last quarter we reported that U.S.

article thumbnail

Mobile payments prompt retailers, card networks to innovate

Payments Dive

Karen Katz, former president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big Show in January on boosting the retail mobile commerce customer experience.

Retail 272
article thumbnail

Wells creates new digital innovation group as part of organizational overhaul

Bank Innovation

has created a group to focus on strategy, digital platforms and innovation, The Wall Street Journal reported today. According to Wells, the Strategy, Digital Platform and Innovation group will report directly to the bank’s CEO, and will be responsible for all corporate strategy and […].

Groups 273
article thumbnail

Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

As the financial services industry continues to go through its digital transformation, executives are craving new strategies and tactics to help position them against their competitors. Financial institutions that best leverage digital strategies and technologies in innovative ways will create new value for consumers and businesses.

article thumbnail

Today In Payments: Ant Financial Rolls Out Alipay Strategy; Retail Stocks Remain Market Bright Spot

PYMNTS

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot. and EU.

Strategy 197