Bank Innovation

APRIL 28, 2020

Citi Innovation Labs employees are finding new ways to connect with bank clients, developing self-guided virtual lab tours to show clients the innovation teams’ latest projects. “We We are working on an idea called ‘Lab in a Box,’” said Gulru Atak, global head of innovation for Citi Treasury and Trade Solutions.

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Innovation Innovation Strategies Strategy Retail 259

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. JPMorgan Chase & Co. In 2020, that push will be spearheaded by a new team of executives.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

PYMNTS

NOVEMBER 23, 2020

Retailers, too, had to respond and revise their checkout experiences when fears over the new coronavirus lingering on surfaces led to consumers becoming reluctant to exchange cash with store clerks or insert payment cards into point-of-sale (POS) terminals. To learn more about these developing trends and strategies, download the playbook. .

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Report Case Study Payments Strategy 192

Bank Innovation

MARCH 30, 2020

Given the significant challenges we’re facing with the ongoing coronavirus pandemic, INV Fintech and Bank Innovation conducted a brief survey from March 18 to 25, to gauge industry sentiment and understand practices going forward.

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Survey Innovation Fintech Industry 273

Bank Innovation

MARCH 10, 2020

The rollout of Amazon’s cashierless checkout technology stack to other retailers could amount to a double-edged sword for payments startups offering similar tools, as it offers new opportunities to compete while adding pressure to their business models.

Retail 259

Retail Tools Technology Payments 259

Bank Innovation

JANUARY 23, 2020

Bank Innovation has hand-selected 10 companies to participate in its DEMOvation Challenge at Bank Innovation Ignite, which runs from March 2-3 in Seattle. The companies focus on a variety of use cases including customer acquisition, loan underwriting technology, conversational AI, fraud prevention, and other digital capabilities.

Innovation 221

Innovation Seattle Fraud Technology 221

Bank Innovation

JANUARY 17, 2020

In this episode, editors discuss the following news developments: The overlap of retail with financial services, and reflections on the National Retail Federation annual conference in New York; Visa’s acquisition of Plaid and what it means […].

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Retail New York Video Conference 243

PYMNTS

DECEMBER 14, 2020

Ski resorts are like small cities, with restaurants, retail shops, ticketing and hospitality. She said that many retailers are continuing to innovate, with some posting QR codes in shop windows.

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Vermont Nevada Oregon Utah 257

Bank Innovation

NOVEMBER 8, 2019

In this episode, Suman Bhattacharyya, deputy editor, interviews Bob Meara, senior analyst at Celent, on some of the key conclusions from Bank Innovation Build. Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 8, 2019.

Innovation 210

Innovation Video Innovation Strategies Strategy 210

PYMNTS

SEPTEMBER 17, 2019

There is a mountain of friction in commercial payments today that seems to have held the industry back from the kind of rocket-pace innovation propelling retail and consumer payments into the future. Opaque payments moving sluggishly across borders and between banks. Thinking Beyond the Payer. That’s a pretty significant change.

Innovation 132

Innovation Payments Cards Industry 132

Bank Innovation

FEBRUARY 18, 2020

HSBC, a global bank with $2.7 trillion in assets, is blazing a new path for its U.S. business as it cuts $4.5 billion in costs and reallocates capital away from underperforming units. The top-10 global bank reported Tuesday that in 2019, net profit fell 53% to $6 billion, while pre-tax profits fell 33% to $13.3 […].

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Strategy US Taxes Capital 243

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No.

Digital Strategies 293

Digital Strategies Strategy Digital Banking Retail 293

Bank Innovation

APRIL 20, 2020

Melissa Stevens, chief digital officer of the 160-year-old Fifth Third Bank, is using data to advance the bank’s innovation and customer service strategy, one that hinges on being a relationship-based bank.

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Data Strategy Innovation Customer Experience 259

Bank Innovation

SEPTEMBER 26, 2019

Marc Butterfield, senior vice president of digital and payments solutions at First National Bank of Omaha, will speak at Bank Innovation Build. He will discuss selling innovation internally, in a panel that focuses on pitching, budgets and bridging disparate interests. His work there […].

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Omaha National Innovation Groups 150

Bank Innovation

OCTOBER 4, 2019

Fowler will talk about his work on a panel discussing bank-fintech collaborations at Bank Innovation Build, which runs from November 6-7. As vice president of enterprise machine learning at TD Bank, Matt Fowler faces the difficult task of overseeing the bank’s efforts to ensure its algorithms are free of bias.

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Innovation Fintech Innovation Strategies Strategy 150

Bank Innovation

MARCH 4, 2020

Embedded finance, or the concept of payments and banking being appended to other consumer use cases, is quickly evolving beyond retail and e-commerce, industry executives said at the Bank Innovation Ignite forum in Seattle this week.

Seattle 273

Seattle Innovation Examples Retail 273

Bank Innovation

NOVEMBER 25, 2019

Roady, who has been on MoneyLion’s board of directors since 2016, was previously a founding partner at GAIN Capital and president of its global retail brokerage business. She told Bank Innovation that her […].

Innovation 293

Innovation Capital Retail Operations 293

Bank Innovation

DECEMBER 16, 2019

Virgin Money is making a play for the mass affluent. The brand released a new current account for U.K. customers last week, the first product launched by the bank since it was acquired by CYBG in 2018. With its mixture of personal finance management tools, savings features and remodeled branches, Virgin Money is aiming for […].

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BankInovation

JUNE 3, 2020

Bank Innovation is proud to announce the Bank Innovation Build 2020 Virtual Experience, designed to provide industry professionals the insights, strategies and best practices to propel their innovation teams to success. Produced by Bank Innovation and Royal Media, Build will take place Sept. 9 and 10 online.

Innovation 64

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Bank Innovation

FEBRUARY 24, 2020

Royal Bank of Canada plans to launch a direct-to-consumer bank in the U.S. in hopes of reaching affluent consumers. You’ll see us likely launch a direct-to-consumer bank in the United States sometime at the end of this year or early next year, really focused on a higher net worth customer, not dissimilar to some of […].

US 259

US United States Retail Innovation Strategies 259

PYMNTS

JANUARY 14, 2021

27 in the retail goods space among the organization’s owner credit unions were up 26.2 percent market rate that the National Retail Federation (NRF) had predicted, according to the release. “More consumers shopped earlier and from home, further accelerating the adoption of contactless and digital payment methods.”. percent to 5.2

Innovation Strategies 155

Innovation Strategies Cards Analytics Survey 155

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No.

Digital Strategies 195

Digital Strategies Strategy Digital Banking Retail 195

BankInovation

DECEMBER 2, 2022

National Bank of Canada (NBC) is set to continue its digital innovation strategy through hiring technology-focused talent. “We

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National Technology Innovation Strategies Innovation 52

Bank Innovation

MAY 1, 2020

Banks are accelerating their technology projects in light of the coronavirus pandemic. Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Legacy banks in the U.S. and Canada […].

Video 259

Video Innovation Technology Customer Experience 259

Bank Innovation

NOVEMBER 7, 2019

As financial services companies consider the next wave of interaction technologies, TD Ameritrade is making the case for voice as a channel. Over the past year, the company has invested in voice-based tools to allow customers to learn more about their portfolios. In July, the company rolled out a series of voice-based digital tools to […].

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Strategy Tools Technology Company 186

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […].

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Innovation Conference Community Operations 98

Bank Innovation

MARCH 4, 2020

SEATTLE — Embedded finance, or the concept of payments and banking being appended to other consumer use cases, is quickly evolving beyond retail and e-commerce, industry executives said at the Bank Innovation Ignite forum in Seattle this week.

Seattle 195

Seattle Innovation Examples Retail 195

The Paypers

MARCH 25, 2022

Japan-based Mizuho and Google Cloud have announced a strategic collaboration to accelerate the bank’s digital transformation and retail innovation strategy.

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Google Innovation Strategies Strategy Innovation 32

BankInovation

SEPTEMBER 14, 2020

Banking and fintech executives in discussion at the Bank Innovation Build virtual conference last week found the answers may not be clear-cut. What is the most efficient way to test new ideas and how long does this “incubation period” last?

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Innovation Conference Fintech Innovation Strategies 98

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

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Meeting Fintech Innovation Customer Experience 293

Bank Innovation

FEBRUARY 24, 2020

A “Shark Tank”-style pitch competition has been launched at Citizens Bank, allowing employees to compete for internal innovation fund dollars with ideas focused on the next generation of products and services. RJ Sherman, vice president of innovation at Citizens, did not specify the level […].

Innovation 284

Innovation Innovation Strategies Strategy Lending 284

PYMNTS

AUGUST 29, 2017

The move is the latest in Target’s quest to boost its innovation strategy.

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Maine Innovation Strategies Strategy Digital Strategies 100

PYMNTS

APRIL 6, 2017

Unfortunately, there’s no magical crystal ball that can provide a glimpse into the future of retail. Considering all of the new technologies, changing consumer behaviors and innovation taking place across the retail sector, we have no way of knowing exactly what’s coming next. Seeing Retail Differently.

Retail 104

Retail Innovation Mobile Technology 104

Bank Innovation

MARCH 4, 2020

Payitoff, a white-label platform that provides automated guidance on student loan repayment, won the 2020 Bank Innovation Ignite DEMOvation contest.

Innovation 243

Innovation Company Customer Experience Innovation Strategies 243

PYMNTS

OCTOBER 13, 2016

Goulder has a long established track record of pushing for innovative strategies to operating tactics and leading organizational change, according to a company statement. More changes are coming at the top of Jo-Ann Fabric — mostly with an eye for bolstering inventory and supply chain management.

Innovation Strategies 100

Innovation Strategies Operations Strategy Management 100

BankInovation

AUGUST 18, 2020

The rush to stand up digital channels and tools during the initial months of the pandemic likely signals a greater push by financial institutions to invest in innovation and digital transformation during the next two years, according to a survey by Bank Innovation and its sister accelerator, INV Fintech.

Innovation 52

Innovation Survey Tools Fintech 52

BankInovation

JUNE 9, 2020

Vanessa Colella, Citibank’s chief innovation officer and head of Citi Ventures, will sit down for a fireside chat at Bank Innovation Build, which takes place from Sep. Now, more than ever, companies of all sizes need to make space for innovation and empower employees to ask questions, experiment and challenge […].

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