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AI and generative AI use cases in banking: 6 real-world examples

Abrigo

Takeaway 3 Regulators are closely watching expanded uses of AI and generative artificial intelligence. They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. That’s equivalent to 9% to 15% of operating profits, the report notes.

Examples 221
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How Process Mining Accelerates Efficiency for Highly Regulated, Customer-obsessed Industries

Perficient

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. Diagnosing and Correcting Process Failures Despite the billions spent yearly to digitize processes, companies often are not operating at their maximum potential.

Industry 221
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Three Crypto Operators Sued By US Regulator

PYMNTS

In the latest sign of regulatory action in the virtual currency realm, the Commodity Futures Trading Commission (CFTC) has filed a lawsuit against three virtual currency operators, with allegations that the trio had defrauded customers. In addition, the regulator charged, the three operators broke laws governing commodity trading.

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Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

Finally, views are sought for compliance with applicable laws and regulations, including those related to consumer protection. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. Personalization of Customer Services.

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Great expectations: Loan review system regulations and how to adhere to them

Abrigo

Introduction How regulators define successful loan reviews Mark Twain observed, “A thing long expected takes the form of the unexpected when at last it comes.” So, let’s get a sense of what regulators specifically expect loan review to do, and let’s start with loan review systems.

System 195
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Federal Banking Regulators Seek Comments for Additional Capital for Large Banks

Perficient

In addition, the regulators are trying to keep as many resolution options as possible open for the FDIC to resolve a firm in a way that minimizes the long-term risk to the Deposit Insurance Fund (DIF). GSIBs maintain enough loss-absorbing capacity to fully recapitalize material subsidiaries quickly for continuous operation.

Capital 275
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Deustche Bank: Regulation Complicates B2B Payments’ Digital Transformation

PYMNTS

are made with cash , for example, and 63 percent of consumers have at least two credit cards. The bulk of this value is driven by savings and operational efficiencies, as AI could cut costs for banks by reducing the human error that occurs in payments and other operations. Only 26 percent of all consumer purchases in the U.S.