Perficient

DECEMBER 10, 2020

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. “Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. Expectations vs Reality.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Bussman Advisory

JULY 1, 2023

This week’s must-know stories: Visa snaps up core banking platform Pismo for $1bn Mastercard launches DLT network for settlement of tokenized bank deposits Generative AI frenzy pushes Nvidia market capitalization past US$1T mark Plus, 9 more exclusive stories to help you stay ahead of the curve!

Marketing 52

Marketing Fintech Leadership Community 52

Perficient

AUGUST 14, 2020

Managing Dynamic Events. It’s a dynamic event that constantly changes with new associations. By leveraging thought leadership and framing decisions as Commitments, we can help you explore organizational strategic alignment first. Our environment is constantly changing.

System 519

System Analytics Strategy Guidelines 519

Abrigo

MAY 5, 2022

Podcasts for Bank & Credit Union Execs & Staff Are Plentiful; Here Are 10 Good Ones These banking podcasts discuss current events, strategic and policy issues, competition, digitalization advice, and more. or largely focused on the domestic banking market. And all release a new episode at least monthly. NextGen Banker 10.

Community 195

Community Lending Maine Resources 195

PYMNTS

JULY 11, 2017

The basis of innovation is not the desire to create something new or even the inspiration to do so. Innovation occurs where there is a problem and a person with the tools to solve it. Anyone can have a good idea,” Lowthers said; innovation is about what you do with it. PYMNTS: Where do you look for innovative ideas, and why?

Innovation 101

Innovation social media Security Leadership 101

PYMNTS

JUNE 23, 2017

Fresh off the Ariba Live event held in Prague earlier this month, SAP Ariba is taking a fresh dive into the trends driving procurement. The launch of Spot Buy in Europe and the SAP Ariba Ariba Live event held in Prague signal a renewed focus on the EU for the company. “Why would you ever want to do that yourself?”

Marketing 139

Marketing Policies Compliance Leadership 139

Independent Banker

JANUARY 31, 2023

Illustration by Maïté Franchi With educational sessions on hot‑button issues, inspirational speakers and beneficial networking opportunities, ICBA LIVE is the greatest community banking event in the country. Here’s a sneak peek of what to expect from the event, held this year from March 12–16 in Honolulu. LaNore says.

Honolulu 91

Honolulu Community Community Bank Leadership 91

PYMNTS

MARCH 18, 2016

” Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. Especially when your talking innovations in payments. So, how did Day 2 end up?

Innovation 100

Innovation Security Industry blockchain 100

PYMNTS

MARCH 18, 2016

But, there’s one thing left to do: honor the innovators that are creating the shifts across those industries that will impact where payments is headed over the next year, two years, five years and beyond. IP2016’s nightcap of the action-packed event revealed who the PYMNTS community crowned as the top dog in their respective category.

Innovation 50

Innovation Payments Leadership Industry 50

Perficient

NOVEMBER 21, 2023

I see myself as a resource for sellers throughout Perficient by offering thought leadership and strategy that elevate conversations with our insurance clients and prospects. How would you say your role supports Perficient and our clients? We’re developing industry solutions needed by many of the largest insurance companies in the market.

Industry 221

Industry Conference Meeting Maine 221

Independent Banker

DECEMBER 31, 2021

ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. Over the past three years, ICBA has helped community banks realize the possibilities and opportunities available through innovation.

Community Bank 91

Community Bank Community Innovation Leadership 91

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

Perficient

NOVEMBER 5, 2020

Prior to this event, it was business as usual. Building a team in this manner means more velocity and faster time to market. How did an innovative culture take shape with our nearshore development team? That’s when our leadership sharpened the focus on building a culture of excellence and innovation.

Software 501

Software America US Leadership 501

PYMNTS

APRIL 10, 2019

Across all categories of organizations surveyed, managing leadership and talent needs emerged as a leading priority for financial executives. market’s record-low unemployment and tight labor pool as a key factor behind this trend. The report pointed to the U.S. Maturing Risk Strategies.

North Carolina 136

North Carolina Risk Management Leadership Survey 136

PYMNTS

DECEMBER 8, 2020

The marketing team at David’s Bridal might like to add to that lyric. Kelly Cook , David’s Bridal’s chief marketing and IT officer, said the idea for the program came from a corporate “jam session” to develop ideas for the brand and to further CEO Jim Marcum ’s direction for the company, which is more service-oriented.

social media 215

social media Community Retail Leadership 215

Cisco

JULY 26, 2022

While traditional financial services has some built-in regulatory barriers that makes it harder to be completely disrupted, companies are still at risk of losing market share and market cap. Today’s financial leadership requires a degree of cloud fluency and commitment to an accelerated cloud adoption and deployment strategy.

Security 162

Security Operations Leadership Data 162

Gonzobanker

FEBRUARY 1, 2024

We can’t sleep on non-bank competition, bigger banks controlling even greater market share, or big tech and embedded finance. Concerns about successors to today’s executive leadership teams dominated many presentations. And we salute the entire Bank Director team for yet another exceptional event.

Conference 88

Conference FDIC Arizona Industry 88

PYMNTS

DECEMBER 3, 2018

Like many positions in corporate finance, the role of chief financial officer (CFO) is facing new pressures in a climate of innovation and novel challenges, from cybersecurity to geopolitical events. It’s a shift that’s been happening for years.

Analytics 187

Analytics Survey Innovation Data 187

Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

CFPB Monitor

NOVEMBER 11, 2019

On November 7, 2019, the George Mason University Antonin Scalia Law School hosted an event with Brian Johnson, the CFPB’s Deputy Director, to discuss the agency, its rulemaking process, innovation programs, and goals for the near future.

Meeting 60

Meeting Analysis Innovation Leadership 60

PYMNTS

NOVEMBER 23, 2016

Amazon isn’t known to sit idly by when it enters a market, and that could be true of the online ticketing business, which it got into last year. The ticketing business is ripe for innovation and improvement, as much of the industry has not fundamentally changed since the 1970s.”. Amazon Tickets went live in the U.K.

Leadership 100

Leadership National Report Marketing 100

PYMNTS

APRIL 8, 2020

While I am not concerned about my physical health, I am focused, along with the rest of Ekata’s leadership, on supporting our customers and building business contingencies to keep things moving in spite of the inevitable market decline. Things we are considering at Ekata: Human vs. Digital.

Seattle 130

Seattle Leadership US Industry 130

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. This is also a leadership role that requires visible passion – banks are looking for a person that is excited about digital possibilities and tenacious about improving the customer experience.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

DECEMBER 21, 2016

Tim Leiweke, Oak View Group founder and CEO, was quoted as saying: “Point of purchase as it relates to overall guest experience is a pivotal area of focus for our industry, and Appetize represents a powerful force of innovation in the space. This is the future of our industry, and Appetize is way ahead of the game.

Los Angeles 100

Los Angeles Company Atlanta New York 100

South State Correspondent

JANUARY 3, 2024

These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. Within the story are multiple lessons on dealing with the theory of constraints, choosing key performance indicators, organizational dysfunction, management, and leadership.

Leadership 370

Leadership Management Strategy How To 370

Insights on Business

DECEMBER 7, 2018

Customers are the catalyst and elixir for change and innovation. Constant customer feedback, net promoter scores and verbatims provide raw feedback for innovation and transform siloed departments like marketing, sales, and offering management to function as a holistic team. The right talent will transform your business.

Customer Experience 93

Customer Experience Las Vegas Innovation Leadership 93

PYMNTS

OCTOBER 22, 2019

Earlier this year, it made its first effort in that direction with an event in Cape Town, South Africa. However, in Canada, there is an additional complicating factor, which is how fast the market is going digital. Though the launch was stateside, the program has always been envisioned as a global effort. Today (Oct.

social media 106

social media Tools Atlanta United States 106

Independent Banker

AUGUST 25, 2016

You can feel the energy boost at Park Bank from its leadership development program. It really gives people a sense of ownership,” explains James Hegenbarth, the bank’s president and CEO of the employees who have participated in the leadership development program. “It Wisconsin bank uses LEAD FWD Summit as a development resource.

Conference 104

Conference Leadership Community Bank Community 104

PYMNTS

JANUARY 26, 2017

Dubai is considered to be a hotbed for financial technology and innovation, not just in the Middle East but globally. David Horton, head of innovation at Synechron , told PYMNTS that, as a thriving FinTech center, Dubai is easily giving cities like London, New York and Singapore a run for their money.

Fintech 100

Fintech Regional Innovation Leadership 100

PYMNTS

AUGUST 24, 2018

Our knowledge and experience will help to build innovative new banking services for the bank that will transform it into a modern bank for the 21st century,” Moskvins said, according to the site. Which means that folks are willing to pay up for potential — in this case, perhaps cross-border, cross-market potential?

Colorado 101

Colorado Leadership Fintech Operations 101

William Mills

NOVEMBER 29, 2016

Digital innovation is changing the way homebuyers make an offer, handle the closing process and more. To gain more insight into this exciting new event, we talked with Rebecca Sausner from SourceMedia. Digital Mortgage 2016 is a new hybrid-style event. What gap does your event fill in the current marketplace?

Conference 40

Conference San Francisco Leadership Video 40

Independent Banker

NOVEMBER 30, 2022

In our annual workplace survey, employees of ICBA’s best community banks to work for told us they benefit from engaging cultures, opportunities for advancement and innovative benefits. Our leadership consistently articulates and demonstrates a commitment to being a great place to work.”. What great resignation? LESS THAN $250 MILLION.

Community Bank 169

Community Bank Community Montana Leadership 169

William Mills

APRIL 20, 2017

MBA reported this was the largest attendance for this show in at least five years, and our client LendingQB concurred, noting the event was attended by largest number of lenders they have seen in several years. This discussion focused on the intersection of the digital and physical worlds and innovation.

blockchain 46

blockchain Detroit Conference Knowledge Base 46

PYMNTS

NOVEMBER 29, 2019

Fitness is always ripe for disruption in this digital age, and recent events serve to illustrate how the race to win the hearts — and sweat and increased muscle mass and cardio capabilities — of consumes is a fierce one that will command attention in the coming decade. The news this week comes from SoulCycle , a U.S.-based

social media 149

social media Trends Mobile Operations 149

Social Assurance

NOVEMBER 6, 2020

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. In 2020, the ABA Bank Marketing conference was to be held on my home turf in Minneapolis.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Independent Banker

JULY 30, 2015

Leadership Development Conference. The ICBA Leadership Development Conference, which will take place Sept. is the only nationally recognized leadership event designed especially for middle- and upper-level community bank executives. 20—23, 2015 in Indianapolis, Ind., IB: Any parting thoughts?

Resources 70

Resources Tools Community Bank Conference 70

Gonzobanker

APRIL 28, 2020

While banks have increased VPN connectivity, provisioned new laptops, expanded video conferencing licenses and realigned branches to appointment/drive-through models, the real leadership test is just beginning. Priority #4: Revitalize Sales and Marketing. This has been apparent every day for the last two months.

Strategy 78

Strategy Meeting Leadership Operations 78