PYMNTS

MAY 12, 2020

The surge crippled state labor department websites, made phone lines unreachable and delayed unemployment payments as some dealt with obsolete computer systems. In addition, Google is using its cloud technology to upgrade the state agencies’ website capacities and automate the claim-filing process, he added.

Rhode Island 187

Rhode Island Google Kansas Illinois 187

PYMNTS

APRIL 16, 2019

Now, as Notre Dame Cathedral in Paris continues to smolder from the catastrophic blaze on Monday (April 15), there is a good chance future Parisians and French citizens will remember the digital gifts toward restoration now starting to pour in from around the world. Take the example of NMI, a commerce enablement company, from late last year.

Payments 182

Payments Chicago Strategy Digital Strategies 182

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Recreating The Card For A Digital-First World .

Cards 283

Cards Meeting Mobile Digital Strategies 283

PYMNTS

MAY 5, 2020

percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

SEPTEMBER 2, 2020

Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members. “We Because no matter where members are in their life stage, [they require] a way to make payments to meet their lifestyle — their everyday needs.”.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

NOVEMBER 20, 2020

PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 The study found that 25.8

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

DECEMBER 28, 2018

Rather, we are changing — and are still in the early stages of a transformation of the payments industry that is gathering speed and far from over. In February, Ingenico announced its Android-based payment platform. Consumers are far ahead of merchants in the adoption of digital technology.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. From Chipotle Mexican Grill to DoorDash , quick-service restaurants and technology platforms are making it easier for consumers to order their favorite foods. QSRs are incorporating the technology into their business models.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. According to the research, 70 percent of CPOs said they are now targeting their customer engagement and experience efforts through self-service portals — i.e., online portals.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

JUNE 28, 2016

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100

Security Tennessee Analytics Digital Banking 100

Abrigo

MARCH 6, 2017

2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.” 10) @CU_Times – Credit Union Times magazine has Tweets on regulatory changes, awards and technology.

social media 150

social media Lending Community Community Bank 150

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. The site notes that the launch of the platform comes amid a push by traditional finance firms to find their way into the digital realm. As noted in Insurance Business America , U.S.

Fintech 101

Fintech Lending Groups Digital Strategies 101

Gonzobanker

MAY 31, 2019

While online lenders Kabbage and OnDeck lent $2 billion and $2.5 billion, respectively, to small businesses in 2018, PayPal is now the largest online small business lender in the United States, with over $4 billion funded in 2018. Technology Utilization. Eliminate paper applications and utilize an online portal.

Lending 125

Lending Community Bank Community Data 125

Javelin Strategy & Research

JANUARY 12, 2022

Banner Section Home Rss.xml 2022 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s specialty areas—digital banking, fraud and security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge from each.

Trends 40

Trends Fraud cryptocurrency Austin 40

Perficient

JUNE 30, 2020

For example, an online shopping experience is as familiar with most shoppers as checking out in a physical store is. But over time, there are new elements to that experience that also become expected, like the ability to take different payments options or to pick up my order in a local store. Table Stakes.

Innovation 348

Innovation Resources Trends Strategy 348

Celent Banking

JANUARY 20, 2017

Of those, 27% indicated that improving availability of online and mobile banking tools were a major reason for reviewing their bank relationships, and 55% cited the need for an improved customer experience. The graphic below summarizes those opportunities for differentiation.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

Independent Banker

NOVEMBER 25, 2015

Alex Jimenez explores new products and payments full time. Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Photo by Ken Richardson. is not typical.

Innovation 70

Innovation Community Bank social media Community 70

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

PYMNTS

JANUARY 4, 2019

At the same time, the space seeks to inspire engaged couples by showing them how other couples used the company’s technology to send out invitations and create websites for their weddings. “We Ma told Fortune in December that going forward, the company does not intend to shift away from its main digital strategy.

NJ 129

NJ Retail New York City New York 129

PYMNTS

JUNE 26, 2017

PayPal lived up to a promise it made about a year ago when it was announcing new partnerships with the card networks and brought instant payments to Venmo; Amex is eying an insurance play; and Walmart and Amazon it seems both had their hearts set on having a Whole Foods to call their own. But as for the lazy, well not so much.

Arizona 116

Arizona Data Portland Cards 116

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. THE TECHNOLOGY AWARDS. That’s one helluva move up. 4 billion dollars ….

Los Angeles 101

Los Angeles Apple Risk Management California 101

PYMNTS

FEBRUARY 6, 2020

Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. It’s not just one-touch technology that matters, either. Restaurants face major change. The stakes are too high to stay behind the pack for too long. Innovation Sparks.

Mobile 191

Mobile Operations Technology Payments 191

Fintech Labs Insights

AUGUST 11, 2016

Braintree earned the top spot in the Payment APIs category for its payments platform technology, and Finicity won first place in the Finance APIs category for its Financial Data API with TxPUSH. Twilio demonstrated its Authy Two-Factor Authentication technology at FinDEVr San Francisco 2015 and at FinovateFall 2015.

San Francisco 12

San Francisco Utah Case Study New York 12

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. Addressing Digital Adoption Challenges.

Trends 137

Trends Innovation Study Technology 137

FICO

JUNE 21, 2022

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. From supply chain and inventory improvements to new payment options, these brands are going all in on digital. Get the 54-page retail report. Key People: Simon Caspersen, Co-Founder and Communications Director.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 15, 2019

With recent advances in blockchain, cryptocurrency, contactless payments, and more, finance is primed for disruption. Visa’s Innovation Center aims to increase collaboration among teams working on tech solutions spanning tokenization, payment apps, mobile location confirmation, and more. Get the entire 43-page PDF. Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

DECEMBER 28, 2016

Meanwhile, they lost much of their competitive advantage of the speed of their decision-making as other types of lenders continue to invest in technology to expedite the loan approval process.”. More of the borrowers are seeking faster responses and are applying for funding online and digitally,” the CEO and cofounder explained.

Lending 111

Lending Regulation Guidelines Trends 111

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication.

Security 12

Security Mobile Technology Virginia 12