PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation spoke with U.S The conversation below has been edited for brevity and clarity.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. Except, maybe not. In fact, just 9 percent of U.S. Privacy Punishment.

Online 101

Online social media Baltimore Data 101

PYMNTS

MAY 12, 2020

has been paired with Illinois, New York and others to update their state labor departments’ outdated computer systems, Todd Schroeder, the director of public-sector digital strategy for Google Cloud, told WSJ. Amazon’s technology has helped Rhode Island launch programs efficiently, state officials told the news service.

Rhode Island 187

Rhode Island Google Kansas Illinois 187

PYMNTS

OCTOBER 22, 2020

In today’s top news in digital-first banking, Unifimoney is joining forces with Nium for real-time money transfers, while Volante Technologies has landed Grupo Financiero Banorte as a new client to modernize cross-border payments. DBS Bank has rolled out a live digital monitoring function for international collections.

Digital Strategies 153

Digital Strategies Technology System Strategy 153

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

SEPTEMBER 8, 2020

Indian educational technology firm Byju's has gotten a leg up from a $500 million funding round led by private equity titan Silver Lake , Bloomberg reported. The push comes from the current trend in India for parents to seek online alternatives to education due to the pandemic. Byju's valuation is now at about $10.8 And in the U.S.,

Digital Strategies 134

Digital Strategies Video Online Report 134

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. As a result, the company announced in 2017 that it would be closing hundreds of locations and is now testing new restaurant tech in its stores.

Online 101

Online US Payments Mobile 101

PYMNTS

JANUARY 20, 2021

Additionally, new and reissued cards are being delivered with contactless technology. When the pandemic forced consumers online, the fraudsters followed suit, and we are committed to protecting our partners’ cardmembers in this digital space. Investments in artificial intelligence (AI) and machine learning became critical.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

MAY 5, 2020

percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Recreating The Card For A Digital-First World .

Cards 283

Cards Meeting Mobile Digital Strategies 283

PYMNTS

JUNE 15, 2020

The COVID-19 era has given these technologies the potential to not only reduce frictions in the shopping experience but also to make it much safer. Sam’s Club has been a notable player in the digital innovation arena. Technologies To Aid At-Risk Shoppers.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Chipotle Folds AI Into its Digital Offerings.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

JUNE 26, 2020

But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments. We think a lot of these trends that we’re seeing are long-term trends,” Helekar said.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

AUGUST 2, 2018

According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported. “This creates an opportunity for beauty brands to provide assisted service online and offline not only where real human advisors don’t exist today, but even where they are available,” the report noted.

Branding 101

Branding Video Survey Digital Strategies 101

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JANUARY 7, 2019

To help modernize its restaurants and provide new ordering experiences to its diners, Taco Bell is bringing new technology into its brick-and-mortar restaurants across the country: The quick-service restaurant (QSR) chain is deploying self-service kiosks. And, as of December, the company had them in more than 1,000 locations in the U.S.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

APRIL 23, 2019

While players both big and small were making digital investments like online ordering and delivery services, the report notes, Kroger lagged behind and stayed focused on its stores. Not so smart a move given how quickly the grocery game has gone digital – and how quickly consumer behaviors are becoming multichannel.

Online 132

Online Detroit Phoenix Dallas 132

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. From Chipotle Mexican Grill to DoorDash , quick-service restaurants and technology platforms are making it easier for consumers to order their favorite foods. QSRs are incorporating the technology into their business models.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Independent Banker

OCTOBER 31, 2022

Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. Benefits of digital lending. Rolling out digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

DECEMBER 18, 2019

Diners, as it stands, spend more via online channels or mobile than when buying in person, which makes delivery rewarding for restaurants and moves them to encourage ordering through those channels. The brand also rolled out a new platform for online ordering that is said to have come out ahead of expectations. The number of U.S.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. According to the research, 70 percent of CPOs said they are now targeting their customer engagement and experience efforts through self-service portals — i.e., online portals.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

JUNE 28, 2016

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100

Security Tennessee Analytics Digital Banking 100

PYMNTS

NOVEMBER 20, 2020

PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 The study found that 25.8

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

MAY 18, 2018

In its top markets, the retailer is further integrating digital and physical assets across areas of its supply chain, technology, marketing and merchandising. As part of its digital efforts, the company has recently named Ken Worzel as chief digital officer.

New York 116

New York New York City Retail Digital Strategies 116

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. In this way, digital transactions will continue to increase. Business Banking, Too.

ATM 174

ATM Examples Digital Strategies Operations 174

PYMNTS

SEPTEMBER 2, 2020

Before COVID-19, we saw our credit unions adopting low- or no-touch [technology] simply because we know it meets people’s needs for a fast and easy experience. But now, that convenience of tapping into the members’ affinity for digital and using their phones also has that added safety element to it.”. That takes work on the CUs’ part.

Payments 223

Payments Innovation Meeting Digital Strategies 223

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. of its residential closed mortgage transactions use its online mobile app.

Lending 91

Lending Community Bank Community North Dakota 91

Abrigo

MARCH 6, 2017

2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.” 10) @CU_Times – Credit Union Times magazine has Tweets on regulatory changes, awards and technology.

social media 150

social media Lending Community Community Bank 150

PYMNTS

DECEMBER 28, 2018

Now it is time to turn our backs on proprietary payment device lock-in that stifles innovation and inhibits the ability of acquirers and merchants to shape their own digital strategies. Consumers are far ahead of merchants in the adoption of digital technology.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

DECEMBER 15, 2017

GPShopper, which develops mobile apps for retailers, has an idea why the technology uptake has been so slow in this market, as well as a vision for a brave new luxury retail world – and a plan to help make it happen. They saw technology as antithetical to that. If they’re not there, they’re losing out to other brands who are.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

OCTOBER 16, 2018

The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. Walmart continues to forecast fairly robust online sales growth for 2019, though at a somewhat less impressive rate than expected for the current calendar year. sales growth in a decade.

Innovation 128

Innovation Meeting Retail Arkansas 128

FICO

FEBRUARY 9, 2021

Singapore’s OCBC Bank is using FICO technology to approve mortgages in 60 minutes. The winner of the 2021 FICO Decisions Award for Customer Onboarding & Management used FICO® Origination Manager to create a self-serve online ‘instant mortgage’ service. Instant Mortgages, Just Add Data and Decision Management.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

PYMNTS

MARCH 6, 2020

It is what brought Farhan Siddiqi to Ahold Delhaize as chief digital officer a year ago — drawing him away from McDonald’s where he served in the same position and is credited with creating and shaping the firm’s digital strategy — including the launch of mobile ordering and self-service kiosks at 20,000 locations.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

Gonzobanker

MAY 31, 2019

While online lenders Kabbage and OnDeck lent $2 billion and $2.5 billion, respectively, to small businesses in 2018, PayPal is now the largest online small business lender in the United States, with over $4 billion funded in 2018. Technology Utilization. Eliminate paper applications and utilize an online portal.

Lending 136

Lending Community Bank Community Data 136