PYMNTS

JANUARY 8, 2021

Kount’s staff members will become a part of Equifax’s United States Information Solutions (USIS) business unit and will still be based in Boise, Idaho, according to a Friday (Jan. 8) announcement. "As

Idaho 295

Idaho Fraud United States Customer Experience 295

Perficient

FEBRUARY 2, 2023

Perficient specializes in strategizing and engineering seamless point-of-sale and embedded finance experiences for businesses across industries. Reach out to one of our subject matter experts today to learn more about how we can elevate your customer experience.

Industry 471

Industry Trends social media Payments 471

Perficient

JULY 20, 2023

Fraud, including check fraud, is the largest source of illicit proceeds in the United States and represents one of the most significant money laundering threats to the United States.”

Strategy 221

Strategy Payments Fraud United States 221

Perficient

OCTOBER 26, 2020

While availability of 5G coverage is still limited in the United States, businesses should consider how to start building capabilities and products that leverage 5G now. Improved Consumer Experience Possibilities with 5G. Video/Live Streaming. Realtime Data Automation.

Video 476

Video United States Apple Innovation 476

Perficient

JANUARY 25, 2023

As institutions rely more heavily on self-service channels to serve their customers, branch consolidation and renovation are on top of mind.

Banking Trends 474

Banking Trends Trends United States FDIC 474

PYMNTS

OCTOBER 11, 2020

Instacart states in promotional materials that it has relationships with 500 retailers that have 40,000 locations in the United States and Canada.

Report 268

Report United States Capital Retail 268

PYMNTS

AUGUST 12, 2020

According to a previous announcement, Phixius enables companies to exchange payment-related data to “improve fraud protection, automate manual processes and improve customer experiences.”. Separately, NACHA released new data on ACH payments adoption and noted that ACH volume in the United States expanded by 7.9

Data 198

Data Payments United States Fraud 198

PYMNTS

SEPTEMBER 5, 2019

Call centers need to ensure that they provide a robust customer experience via multiple channels, but that need can make the authentication process tricky in terms of satisfying consumers who want speed. 40 percent: Estimated portion of all food in the United States that is wasted. $20 75 percent: Share of U.S.

Innovation 108

Innovation United States Customer Experience Fraud 108

PYMNTS

AUGUST 16, 2017

Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. “For us, it’s not about rolling out new technology services, it is about owning the customer experience,” said Berinato.

Customer Experience 109

Customer Experience United States Mobile Branding 109

Perficient

FEBRUARY 15, 2022

A survey by market research firm Engine of 1000 individuals who currently use a financial advisor in the United States and Canada provides some quantitative support for what we all felt in our gut: investor communication preferences have undergone a lasting transformation from the COVID-19 pandemic.

Management 340

Management Rhode Island Delaware New Jersey 340

PYMNTS

MAY 27, 2020

He was responsible for all aspects of those businesses in that role, with the inclusion of marketing, sales, growth strategy, financial performance as well as digital transformation, customer experience, talent strategy and risk management. Before that time, Newkirk served as a McKinsey & Company consultant in Washington, D.C.

Strategy 131

Strategy Leadership United States Washington 131

PYMNTS

JULY 1, 2020

Despite some signs of improvement this month, LVMH , the world’s biggest luxury goods group, admitted that its brick-and-mortar sales were erased by lockdowns across Europe and the United States in recent months, and that an immediate turnaround was unlikely. “We

Branding 246

Branding Regional United States Groups 246

PYMNTS

DECEMBER 19, 2018

Allowing them to manage their everyday financial needs in the same place they shop aligns with our vision to deliver an easy and convenient customer experience.” ” The partnership is a step toward MoneyGram’s goal of building and capitalizing on a strong physical network to help customers who use cash regularly.

United States 129

United States Customer Experience Mobile US 129

PYMNTS

DECEMBER 4, 2019

“We feel confident that with Nordstrom as our partner, we’ll be able to maintain our extremely high bar for customer experience,” added Weiss. Founded in 2014, Glossier offers beauty and skincare essentials to customers in the United States, the United Kingdom, Canada, the Republic of Ireland, France, Sweden and Denmark.

Los Angeles 131

Los Angeles New York Miami Austin 131

PYMNTS

NOVEMBER 2, 2020

The acquisition will extend Dunkin’s skills in mobile tech to its larger brand base, with the goal of building a better customer experience and loyalty offerings. After speculations last week, private equity-backed Inspire Brands will buy Dunkin' and bring it private for $11.3 US Personal Income Increase Beats Forecasts.

Branding 131

Branding US Payments United States 131

PYMNTS

MARCH 15, 2017

The thought is a better trained and longer-serving staff will offer a better customer experience overall. million of which are in the United States. Walmart operates 11,695 stores in 28 countries – it also operates e-commerce websites in 11 countries. Walmart employs approximately 2.3

Training 100

Training United States Customer Experience National 100

PYMNTS

JANUARY 22, 2021

One PYMNTS survey revealed up to 84 percent of consumers are choosing businesses that customize their engagement efforts to their needs. based trade group that represents more than 380,000 restaurants in the United States and delivery providers. Around The Order To Eat Space.

Data 144

Data Customer Experience United States Policies 144

PYMNTS

MARCH 6, 2019

Amazon will shutter all 87 of its pop-up stores in the United states by the end of next month, according to a report in The Wall Street Journal. The move would end the proliferation of the small shops in malls, Kohl’s stores and Whole Foods in 21 states. We look forward to opening additional locations of both stores this year.”.

Retail 145

Retail United States Branding Customer Experience 145

PYMNTS

SEPTEMBER 11, 2019

While Dwolla’s ACH payment API connects businesses to the ACH Network to facilitate payments within the United States, the partnership with Currencycloud allows Dwolla’s clients to carry out international payments in 35 currencies and 180 countries.

Payments 129

Payments United States Fintech Customer Experience 129

PYMNTS

SEPTEMBER 28, 2020

The Federal Trade Commission (FTC) found 184,000 instances of pandemic-related fraud had occurred in the United States since the end of August, resulting in the theft of more than $124 million,” per the new Playbook. A Marriage Of Advanced Tech With Due Diligence.

Fraud 202

Fraud United States Examples cryptocurrency 202

Bobsguide

APRIL 29, 2022

Utilizing NXTsoft’s API strategy, a financial institution can combine best-of-breed independent components and integrate them so that they work together seamlessly to provide an outstanding customer experience. NXTsoft is headquartered in Birmingham and has offices in Atlanta, Orlando and Denver.

Denver 148

Denver Atlanta Fintech United States 148

PYMNTS

MAY 27, 2020

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. Deep Dive: Offering An End-To-End Customer Experience Through ATMs.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

JANUARY 22, 2019

According to the PYMNTS Enterprise Grocery Report , almost $20,000 of the $56,697 per year of the average spending of households in the United States corresponds with food or similar products. Nearly two in 10 — or 17 percent — of customers in the survey sample preferred Kroger. Almost one in 10 — or 7.8

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

SEPTEMBER 19, 2019

The companies want to take advantage of the pilot endeavor to get products to customers in minutes, and continue to develop the technology. . Walgreens continues to explore partnerships to transform and modernize our customer experience and we are proud to be the first retailer in the U.S.

Virginia 109

Virginia United States Customer Experience Retail 109

PYMNTS

OCTOBER 29, 2019

MoneyCard has become the biggest prepaid account program in the United States, the release said. . The companies will also continue an ongoing partnership to provide the MoneyCard program for an additional seven years. The new period will start on Jan. 1 of next year.

Fintech 103

Fintech United States Retail Innovation 103

Perficient

JULY 31, 2020

Just google “COVID statistics” and it returns 4,770,000,000 websites with its own dashboard automatically reflecting the state you are in and United States population (assuming you are in US). Now here are the most trusted datasets that I personally use based on who they are and what they do: CDC COVID tracker.

Data 354

Data Analytics Strategy social media 354

PYMNTS

OCTOBER 29, 2019

MoneyCard has become the biggest prepaid account program in the United States, the release said. . The companies will also continue an ongoing partnership to provide the MoneyCard program for an additional seven years. The new period will start on Jan. 1 of next year.

Fintech 101

Fintech United States Retail Innovation 101

PYMNTS

JANUARY 19, 2017

The study spoke with 20,000 consumers and 10,000 brands from 12 countries, including Australia, Canada, Denmark, Finland, France, Germany, New Zealand, Norway, Spain, Sweden, the United Kingdom and the United States, while tracking six benchmark questions related to personalization and emotion in the brand-customer relationship.

Retail 100

Retail Customer Experience Study Branding 100

PYMNTS

OCTOBER 18, 2019

MRG currently operates more than 170 locations across the United States, with 70 of those locations operating inside airports. “We have tracked this business for many years, but they have only become willing to sell this year,” said Carl Cowling, who will replace Stephen Clarke as WHSmith’s CEO on Nov. 1, according to the report.

Groups 101

Groups Retail Las Vegas United States 101

Accenture

MAY 22, 2019

Customer experience mastery is core to their business models. They just need to zero-in on selling the last-mile connectivity to provide solutions to corporate customers. Legacy systems deliver two-dimensional customer experiences. 8 Assets and Liabilities of Commercial Banks in the United States.

Payments 150

Payments Customer Experience Survey Capital 150

PYMNTS

DECEMBER 14, 2017

1, 2017, with new locations spanning the United States and Canada. In addition to our store growth, we continue to take steps to further enhance the customer experience. Pet goods retail chain PetSmart announced Thursday it had opened 28 new brick-and-mortar storefronts in North America during the quarter that ended Nov.

Puerto Rico 109

Puerto Rico South Carolina New Hampshire Idaho 109

PYMNTS

NOVEMBER 27, 2019

percent in the United States in 2018 to $167 million per Technomic data. The firm has 41 units that are open or in development. restaurant market with its food platform by rethinking the customer experience and addressing the pain points people face when seeking nutritious, fast meals. Its sales increased 22.3

Retail 101

Retail Innovation Las Vegas United States 101

PYMNTS

AUGUST 17, 2018

“Accepting the familiar and preferred mobile payment options has become a necessity for retailers to deliver an exceptional customer experience that matches with the changing behavior of today’s Chinese consumers.” The news comes as GUESS?,

America 103

America Las Vegas Payments United States 103

Perficient

MARCH 19, 2021

Between 18 and 26% of the overall population within the United States use a variety of devices to access digital content such as a curved keyboard with a mouth stick, voice-activated tech, alternative keyboards, assistive settings for mobile devices, and eye-tracking devices.

Operations 322

Operations Guidelines UX Maine 322

BankInovation

JULY 15, 2020

Visa and point-of-sale lending technology startup ChargeAfter announced yesterday a pilot of their installment loan solution for select merchants in the United States.

United States 64

United States Lending Online Technology 64

BankInovation

JULY 14, 2020

Afterpay is heading into brick-and-mortar stores in the United States. The Afterpay card — and what we’re bringing to the market — is a virtual, contactless Visa card that is stored either in customers’ Apple […]. The Australian point-of-sale lending company, which launched online in the U.S.

United States 64

United States US Retail Apple 64

PYMNTS

DECEMBER 28, 2020

More than 20,000 bank branches in the United States are expected to close by end of the year, and four U.S. Digital experiences have become table stakes as the pandemic continues, but many customers still prefer in-branch experiences. banks have failed completely this year.

ATM 182

ATM Meeting United States Industry 182