Perficient

JANUARY 31, 2022

However, as the Crypto.com experience highlights, the increasing pressure to bring products and services to market faster also requires a redoubled effort to ensure protecting customers and organizations from criminal activity is part of the plan. Information security is complex, never ending, and daunting.

Security 294

Security Risk Management Knowledge Base Customer Experience 294

Perficient

FEBRUARY 2, 2023

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. To use this offering, cardholders enrolled a fingerprint to have securely stored on their card.

Industry 471

Industry Trends social media Payments 471

Perficient

AUGUST 1, 2022

Adam Caplan, Salesforce’s Senior Vice President of emerging technology, explained said that the software targets brands who want to drive engagement and provide their customers with special event access via NFTs rather than sell works of art.

blockchain 294

blockchain Chicago Fraud Conference 294

Bank Innovation

OCTOBER 11, 2017

EXCLUSIVE— It’s no secret that banks don’t move all that fast when it comes to new innovations, but most are starting to match fintechs at the customer experience level, according to Verizon, which provides software and internet connectivity to much of the industry.

Fintech 389

Fintech Customer Experience Software Innovation 389

Gonzobanker

JANUARY 4, 2024

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics.

Customer Experience 120

Customer Experience Community Knowledge Base Tools 120

PYMNTS

MAY 22, 2018

based company whose artificial intelligence-powered software platform enables in-home network security for network operators, after a Series B funding round. The platform helps various departments reduce costs, save time and deliver additional value to their customers.”. International expansion is on tap for CUJO , a U.S.-based

Security 108

Security Capital Customer Experience Mobile 108

Perficient

NOVEMBER 17, 2020

IBM Cloud Paks are software solutions that provide a more secured way to move business operations to cloud services. This platform provides a way for users to create customized and digitized applications that cut-down on time spent preforming certain day-to-day tasks. What is IBM Cloud Pak for Automation?

User Experience 294

User Experience Customer Experience Operations Software 294

PYMNTS

DECEMBER 17, 2020

Fraud protection specialist Kount and Philadelphia-based payments platform FreedomPay are teaming up to offer “an integrated, complete solution to enable international expansion with fraud-free payments and frictionless customer” experiences. Before, they were limited to one or two areas. Today, they’re pretty much everywhere.”.

Fraud 174

Fraud Payments Philadelphia social media 174

Bobsguide

JUNE 3, 2022

Ground-breaking WWS ATM Acquiring Software Wins ATMIA Peter Kulik Innovation Award. This ATMIA award recognises new technology breakthroughs that solve major ATM industry challenges such as improving ATM security or enhancing the customer experience of digital self-service banking.

ATM 148

ATM Innovation Florida Software 148

Bobsguide

JUNE 3, 2022

Our WWS software proposition is based on a channel integration model that solves many of the problems that most ATM infrastructures are coming up against. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

NOVEMBER 26, 2020

KashFlow by IRIS Software Group will work with Yapily , an enterprise connection platform, to help enable real-time insights into cash flow and allow a frictionless end-to-end bookkeeping service, according to a Wednesday (Nov. 25) media release.

Software 184

Software Groups Customer Experience Security 184

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Or watch its digital disruption.

Security 100

Security CA Payments Big Data 100

Abrigo

SEPTEMBER 11, 2023

Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. The utilization of generative AI has sparked legitimate concerns about data security. Learn how technology helped a financial institution during uncertain times.

Risk Management 195

Risk Management Data Technology Fintech 195

Abrigo

NOVEMBER 17, 2023

Taking a critical look at the existing steps for the financial institution’s loan applications and credit decisions can uncover opportunities to offer faster business loan decisions that provide a better member or customer experience. Also described below are what those steps look like using loan origination software.

Lending 221

Lending Software System Taxes 221

BankInovation

JULY 2, 2020

Core technology provider Jack Henry is upgrading its security measures for banking clients. based company this week announced it is partnering with NuData Security to provide more robust measures to identify fraudulent online banking users. “We The Monett, Mo.-based

Security 64

Security Analytics Software Online 64

PYMNTS

OCTOBER 7, 2020

whose offerings help cloud-based software systems verify the identity of users, have teamed up on Salesforce's Work.com offering. “As Salesforce and Okta Inc. We’ve helped organizations move to remote work and keep their people employed and productive, even when they can’t be in an office.

Tools 273

Tools System Security Customer Experience 273

Bank Innovation

FEBRUARY 3, 2020

Smiley Technologies, a core banking provider focused on community banks, is trying to help its bank clients secure larger deposits by partnering with deposit technology company Reich & Tang.

Community Bank 221

Community Bank Community Software Technology 221

PYMNTS

APRIL 30, 2019

Cross River Bank, a company that provides banking services for FinTechs, has partnered with payments processor and tech provider RS2 Software to provide an improved payment and digital banking experience for its customers, the companies announced. RS2 builds payment solutions for upwards of 14 million merchants.

Digital Banking 179

Digital Banking Payments Software Fintech 179

PYMNTS

JUNE 15, 2017

Security isn’t just about catching the bad guys as they run away with store merchandise. And as part of a network, they can be a key piece in the preventative puzzle, triggering other elements of the security suite to activate. The reporting software looks for anomalies based on its algorithms.

Fraud 101

Fraud Security Video Retail 101

Abrigo

FEBRUARY 3, 2020

Financial institutions generally are moving away from self-managed, on-premise technology and are finding hosted solutions that provide the security and scalability they need. Creating more efficient operations and improving customer experiences are the goals driving technology strategies and investments at many U.S. learn more.

Resources 150

Resources Security Customer Experience Fraud 150

Perficient

NOVEMBER 1, 2023

Getting the foundational aspects done properly first ensures successful migrations and modernization efforts in the future, and helps you maintain a secure, governed, and transparent platform for meeting business objectives well into the future.”

Report 221

Report Strategy Digital Strategies Customer Experience 221

PYMNTS

OCTOBER 22, 2020

A major provider of financial technology to banks, Mitek Systems said its digital identity verification software will now incorporate near-field communication (NFC) technology as well. 22) that it will be incorporating NFC capabilities, which increase the speed and security of transactions, into its “identify verification workflow.”.

Technology 134

Technology Comparison Security Customer Experience 134

Perficient

APRIL 2, 2021

It involves using software to analyze both structured and unstructured data (i.e., Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. Risk Management.

Regulation 309

Regulation Industry Risk Management Analysis 309

PYMNTS

FEBRUARY 11, 2020

The integrated solution enables retailers to leverage software, hardware and payments on a single comprehensive platform. . Transactions are even smoother now because the buyer-facing display removes friction from the customer experience. The system is modeled for retail functions, and forged directly into their hardware. .

Retail 140

Retail Payments Software Customer Experience 140

PYMNTS

MARCH 10, 2016

It enables businesses to have tailored POS solutions that bring features of the PayPal Here reader along with it, including inventory management, CRM, invoicing, scheduling, reporting and the ability to provide a more personal customer experience. “At

Security 100

Security Software Customer Experience Management 100

PYMNTS

JUNE 24, 2020

And as businesses grow, there’s a recognition that they can launch more products in more markets and deliver better customer experiences if they leverage multiple payments services.”. Spreedly’s Penchuk said his firm offers 120 different gateways through that aforementioned single point of connection.

Payments 238

Payments Fraud Software Meeting 238

PYMNTS

APRIL 13, 2017

“We try to stay on top of the latest technologies and provide the best customer care experience that we can for our users and give them a strong personal experience, so that we can set ourselves apart from the larger providers,” Elaine McGuffin, director of call center telephony at WideOpenWest, told PYMNTS.

Meeting 101

Meeting Compliance Security System 101

PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

SEPTEMBER 16, 2020

The technology challenge that confronts incumbent FIs is one where they must create a customer experience that is integrated across channels, which touches on everything from how the FI supports the customer, the data that is made accessible, and ultimately how that data is used (and even how banks personalize their services).

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

DECEMBER 4, 2019

It’s also no easy task for brands to “own the customer experience.”. Owning the customer experience is all about maintaining brand integrity — making sure the merchants and their customers feel a connection to the brand,” said Butler. Unacceptable Friction.

Customer Experience 134

Customer Experience Branding Software Payments 134

PYMNTS

MAY 29, 2018

software company Verint Systems, Inc. NSO makes cybersurveillance products, including Pegasus spyware, and sells them primarily to government security agencies. is looking to buy NSO Group, an Israeli company that sells military-grade technology, for around $1 billion.

Groups 164

Groups System San Francisco Software 164

Bobsguide

MAY 11, 2022

ERI, provider of the leading technology platform, the OLYMPIC Banking System, digitising front-to-back financial services processes, and Unblu, the leading conversational platform for financial services today announced a strategic partnership to integrate Unblu’s solutions with ERI’s OLYMPIC Banking System software package.

System 113

System Video Security Customer Experience 113

PYMNTS

DECEMBER 29, 2016

Facing a downturn in customer foot traffic and fierce competition from major online players like Amazon, some physical retailers are now turning to Payments-as-a-Service solutions as a way to level the playing field by improving the customer experience.

Online 144

Online Report Massachusetts Customer Experience 144

PYMNTS

MARCH 17, 2020

This is where open source technology has typically come to the rescue, in particular containerization and container orchestration technology based on the Kubernetes ecosystem, which allows FSI players to secure, manage and scale horizontally their payment processing functions across different computing environments. 1: Security.

Innovation 228

Innovation Payments System Security 228

Cisco

NOVEMBER 15, 2022

Open banking allows third-party financial services companies to access consumer banking, transaction, and other financial data via the secure use of APIs. and Canada, the Financial Data Exchange (FDX), a non-profit industry standards body provides a common standard for secure access to financial data. Open banking made this possible.

Innovation 156

Innovation Security Data Innovation Strategies 156

PYMNTS

NOVEMBER 25, 2019

To that end, OneSpan said earlier in the month that Poland’s Bank Millennium has deployed OneSpan’s Cronto technology to secure transactions and enhance the corporate banking experience, tied in part to encryption. Once installed, the Trojans extract personal and account details and transmit them back to hackers for siphoning funds.

How To 141

How To Fraud Security Regulation 141

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. An example of a use case for predictive AI is Signature Bank of Georgia ’s addition of AI-driven check fraud detection software that finds fraud faster.

Examples 221

Examples Fraud Resources Risk Management 221