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Branching Out: Physical Locations Boost CUs' Digital Plans

PYMNTS

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Canada’s largest community credit union has announced that it is expanding its commercial network.

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How A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans

PYMNTS

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

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Digital IDs Help Open Banking Reach Its Fullest Potential

PYMNTS

Open banking comes in several flavors, yet its rise requires robust Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, Zac Cohen , chief operating officer at identity verification firm Trulioo told Karen Webster in a recent interview. The Pandemic Is Speeding Innovation Up. Regulation Vs. Market Forces. Cohen said.

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After Hurricane Michael, Credit Unions Step Up To Boost Rebuilding Efforts

PYMNTS

In early October, Hurricane Michael ravaged the Southeastern United States and parts of Central America, and these areas are still recovering from the damage. Innovations Federal Credit Union of Panama City, Florida, for one, is helping members get back on their feet by offering a hurricane assistance loan program and waiving fees.

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Hearing On BB&T/SunTrust Merger Raises Questions On Size

PYMNTS

In banking, “too big to fail” has become shorthand for financial firms of scale and reach so significant that any operational or financial difficulties may have ripple effects on the economy at large. The size, he said, doesn’t mean the merged entity will be good for consumers or communities in which the new firm will be located.

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Innovation All the Time

Independent Banker

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2