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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

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eWallets Don’t Make Money, Says Mandiri Capital Chief

PYMNTS

The CEO of PT Mandiri Capital Indonesia, the venture capital arm of PT Bank Mandiri, said the only way digital payment platforms can ever make money is by acting as a sort of portal into other services, otherwise it’s “just a cash-burning exercise,” according to reports. Nobody makes money from e-wallets,” Danusaputro said.

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Tonal Raises $120M For Connected Fitness Growth

PYMNTS

17) that it has raised $120 million in a second round of venture capital funding. This new capital will allow us to accelerate our marketing initiatives while scaling our supply chain so that we can change even more people’s lives through the power of strength training," Tonal CEO Aly Orady wrote in a blog post.

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Why Venture Capital Is Accelerating In Asia — Why It’s Different From The Valley

PYMNTS

Despite the pandemic, venture capital dollars are flowing freely to nascent firms in Asia that are tackling the need for contactless interactions and platforms that match supply and demand — setting the stage for innovation on the other side of the public health crisis.

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Why We Need Bank Innovation Build

Bank Innovation

It is this revolution that has led us to present Bank Innovation Build, our newest conference, on Nov. There is a revolution going on inside banking. And that’s not just a cheap cliche. Allow me to explain: A few days ago, Dana Maor, a senior partner at McKinsey, wrote that the consultancy believes “that […].

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How One Nevada Credit Union Secures Its Self-Service Innovations

PYMNTS

Another key priority for many credit unions is diversity, with the African-American Credit Union Coalition and human capital solutions provider Humanidei partnering to increase the presence of women and people of color on CU executive boards. Deep Dive: Credit Unions Face Data Breach Challenges.

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How to Establish Quality Fintech Partnerships

Abrigo

Takeaway 1 Having a cohesive vision from the top down is critical to a culture of innovation and the successful adoption of new software. . Takeaway 2 When evaluating a fintech partnership, ask how the vendor will help with integration, training, and ongoing success. Build a culture of innovation. DOWNLOAD WHITEPAPER .

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