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Comerica Bank Turns to Virtual Reality to Train Employees

Bank Innovation

Comerica Bank’s innovation team thinks so, which is why the bank is using virtual reality to train its employees, or “dabbling in futurism,” as Geoff Novak, Comerica’s senior technology and innovation executive, calls it. “A Does virtual reality have a role to play in today’s banking landscape?

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Use This Framework for Better Bank Innovation

South State Correspondent

Every bank wants to be “innovative,” but the truth is innovation is difficult. Add to that a bank’s resource constraints, compliance demands, budget goals, legacy IT infrastructure and talent gaps, and innovation for a bank is extremely difficult. The Problem of Bank Innovation. Framing Innovation.

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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

Training 170
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How Your Bank Approval Process Hinders Innovation

South State Correspondent

If you want a more innovative bank, it starts, and largely stops, with what your approval process looks like for new technology. Take your well-outdoor trained city dweller and then put them into the middle of the Colorado Rockies, chances are they become bear-food in a week. That is basically how banks are handling innovation.

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When Subscription Boxes Help Coaches Step Up To The Training Plate

PYMNTS

During his college career, he used various tools to challenge him during individual training outside of practice. Coaches start by selecting what level they train: youth, high school or collegiate. As analytics and technology have gotten more involved, Wodzis noted, so has training. Coach Crates has teamed with nearly 30 brands.

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Charles Potts: Fighting cybercrime one innovation at a time

Independent Banker

Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Our bankers face both challenges and opportunities as they work to stay ahead of cybercriminals, paying attention to innovative solutions and partners to mitigate cyber risk. Training employees and customers.

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3 Steps for Creating a Bank Sales Training Course

Bank Innovation

A simple walkthrough on creating a bank sales training course. See how to train and assess communication skills through dialogue simulations.

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