BankInovation

JUNE 25, 2020

The 2020 Brand Intimacy Study this week ranked financial services 11th in a list of 15 industries when it comes to building an emotional connection with customers. The study was released by MLBM, a consulting firm specializing in brand intimacy.

Branding 64

Branding Study Industry Customer Experience 64

PYMNTS

OCTOBER 29, 2020

Pleo is offering new services bundled under the brand Pleo Pocket that will make it easier for businesses to centralize financial information, according to a blog post. The new tool streamlines employee spending data, like mileage costs, employee reimbursements and ATM withdrawals, according to the post.

Tools 175

Tools Management United States Cards 175

PYMNTS

DECEMBER 30, 2019

Calling workers “America’s Invisible Bank,” Conferma’s study found that close to 40 percent of the U.S. At least those flames are casting light on flawed, outdated (even paper-based) expense management practices, as reported in the latest PYMNTS Workforce Spend Playbook. It’s not as if corporate travel managers don’t get it.

Management 130

Management Policies Cards Software 130

PYMNTS

AUGUST 9, 2018

McCrary noted that consumers are looking for ways to manage price volatility. That’s according to a new study of 10,000 consumers on their use of mobile apps and paying at the pump. Brands are improving their food services, renovating bathrooms, expanding their shop offerings and expanding their mobile payment options.

Branding 100

Branding Mobile Data Study 100

PYMNTS

JUNE 6, 2017

In Austin-based Square Root’s latest study with Forrester Consulting, Close The Gap Between High- and Low-Performing Stores: Management and Measurement of Brick-and-Mortar Retail Locations , retail store performance issues that affect customer experience and loyalty were identified.

Study 100

Study Retail Austin Customer Experience 100

Chris Skinner

JUNE 8, 2017

Even today he claims they have achieved double digit … The post A brand new Clearing Bank for Britain appeared first on Chris Skinner's blog. Here’s the overview: Built with Microsoft Azure, the bank offers a simple API plugin to any third party to get access to the full UK clearing system.

Branding 206

Branding Meeting System Regulation 206

Perficient

JULY 2, 2020

I recently delivered a webinar , in which I discussed the CTMS migration approaches taken across several case studies. My team has led and been a part of dozens of different implementations of Clinical Trial Management systems. This may include current active studies as well as historical data in our legacy systems.

Study 332

Study System Data Training 332

PYMNTS

JULY 29, 2016

Instagram followers and engagement has skyrocketed among brands and celebrities over the past year, according to a study by ARK Investment Management , illustrating that the photo-sharing social platform “seems to be cementing its position as the ideal platform for premium brand advertising.”. “In

Branding 100

Branding Survey Study Trends 100

PYMNTS

OCTOBER 21, 2016

The movement toward mobile payments has been a strong one, but brands and retailers have been slow to adopt to that change, according to a recent report, NewStore’s eponymous and inaugural NewStore 2016 Mobile Retail Report. The grades may seem harsh, but this report is not intended to be fear-mongering.

Study 100

Study Retail Mobile New York City 100

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

Perficient

FEBRUARY 7, 2021

What’s more, this shift allowed new entrants to steal mind- and wallet-share at the expense of the established restaurant brands. According to the authors, products and brands that incorporate multiple elements into their offers are more effective in meeting expectations. In the Tolerance Zone.

Meeting 348

Meeting Customer Experience Branding Innovation 348

BankInovation

JUNE 26, 2020

This week, MLBM released its 2020 Brand Intimacy Study. Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers. Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine.

Branding 64

Branding Study Data Industry 64

Perficient

MARCH 8, 2023

Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of financial services and a lingering, detrimental attitude that money management is a man’s job. households.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

Perficient

FEBRUARY 4, 2021

An accessible site can bring in additional customers and provide brand differentiation from your competitors. An accessible site can also tie in and reinforce your company’s brand values. It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management.

UX 531

UX Guidelines Compliance Study 531

Gonzobanker

MAY 14, 2018

Financial Brand Forum , an exponentially growing event now in its fifth year – targeted at the morphing worlds of financial marketing, sales and service – is a well-oiled machine with several coats of highly buffed wax. The post Financial Brand Forum 2018: 7 Takeaways in 7 Minutes appeared first on Gonzobanker. Digital First Now!

Branding 127

Branding Industry Apple Marketing 127

Perficient

DECEMBER 9, 2020

Providing a quality commerce experience is table stakes in these unprecedented times, and brands across all industries are racing to sell through digital channels. Forrester canvased 35 commerce service providers to help shape the shortlists of digital decision-makers and channel strategy professionals.

Report 572

Report Industry Strategy Branding 572

PYMNTS

JUNE 25, 2020

Owned by Beijing-based tech giant ByteDance, TikTok on Thursday (June 25) rolled out TikTok For Business , which it describes as “our global brand and platform that is home to all current and future marketing solutions for brands.”. Brands are an important part of the TikTok experience,” Puris noted.

Marketing 207

Marketing social media Video Case Study 207

Perficient

FEBRUARY 9, 2021

This idea underscores the natural forces at work as brands battle to keep pace with customer expectations and stay relevant. A Salesforce study revealed that 88% of companies plan to accelerate digital investments in 2021. Next, you need to size up your offerings against rivals and reference brands.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

SEPTEMBER 1, 2016

Walmart and the Dr Pepper Snapple Group helped each other solve an interesting conundrum recently: In an increasingly digital- and mobile-focused retail age, the two partnered together to help bridge the gap between brands and retailers to benefit consumers. The best source of that content is the brands we work with.

Branding 101

Branding Retail Groups social media 101

ABA Community Banking

MARCH 18, 2019

Bank Performance The Economy Financial Research Feature Financial Trends Technology People Performance Customers Branch Technology/ATMs Tech Management Mobile Online Community Banking Profitability Fintech Feature3.

Study 40

Study Branding ATM Community Bank 40

Perficient

OCTOBER 26, 2022

Many are struggling to make their dollars stretch and are looking to their financial institutions for guidance on how to better manage spending and stay afloat financially. Inflation reached a forty-one-year high in June , and according to the Consumer Price Index, prices have remained elevated. Invest in marketing. Eliminate overdraft fees.

Data 275

Data Tools Training Cards 275

South State Correspondent

OCTOBER 12, 2022

While every bank says they are about service, few define what that means, and even fewer still have metrics to manage it. Management pats themselves on the back for their above-average scores, never understanding the customers that never came to their bank, left, or the referrals they never received.

Study 195

Study Examples Branding Survey 195

PYMNTS

MAY 14, 2020

A source told WWD that luxury brands started hiking prices in France on May 7 and hit other stores across Europe on May 11. Top designer brands could up prices to offset those losses, which are largely related to the pandemic. could see higher prices on May 25. .

Branding 142

Branding Strategy Study Marketing 142

Perficient

JULY 10, 2023

However, these reputational risk management (RRM) frameworks are still widely underdeveloped. Recent bank crises plead the case for risk management preparedness. Financial services institutions must meet customers where they are, not only with standard marketing and services but with crisis management strategies, as well.

social media 170

social media Risk Management Analysis Industry 170

PYMNTS

JANUARY 15, 2018

Other companies set their sights on changing how the freight industry manages payments. While consumers turn to global marketplaces to find items they can’t get locally, the merchants serving them typically rely on marketplaces to sell to a wider customer base and expose more consumers to their products and brands.

Management 116

Management Report Florida Payments 116

The Financial Brand

MAY 5, 2021

Studies are great, but hearing directly from members of this up-and-coming generation provides a virtual focus group of marketing insights. The post What Gen Z Thinks About Banks and How They Manage Their Money appeared first on The Financial Brand.

Management 41

Management Study Branding Groups 41

MyBankTracker

OCTOBER 27, 2020

turning points into branded store gift cards) or deal with changing valuations (e.g., Study: How Much Money Would You Lend to Family or Close Friends? Survey: 32% of Americans Spend No Time Managing Their Finances. Study: How Common is Financial Stress in a Romantic Relationship? using miles to book a free flight).

Study 52

Study Cards Survey United States 52

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”.

Study 124

Study Online Course Cards 124

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

NOVEMBER 3, 2020

Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example. doubled to more than 2 million during the six months preceding the study. Another study found a 35 percent increase in downloads for such apps during Q2.

Study 192

Study Data Regulation Digital Banking 192

Jeff For Banks

APRIL 17, 2010

This reminds me when my daughter performed a soda taste test at the local swimming pool, pitting Coke, Pepsi, RC, and a generic brand against each other. The winner: generic brand. Without the labels, top-selling brands are difficult to pick out. I believe that a critical component missing in community banking is a brand.

Branding 60

Branding Management Community Bank Community 60

PYMNTS

OCTOBER 1, 2020

Kount , the Boise, Idaho-based Software as a Service (SaaS) platform designed to simplify fraud detection and improve profitability, announced it has partnered with Verifi , the payment protection and management company. In June, Visa signed an acquisition agreement with Verifi.

Fraud 183

Fraud Los Angeles Idaho Risk Management 183

PYMNTS

JANUARY 12, 2021

In today’s top retail news, Dollar Shave Club (DSC)’s board of directors have named a new CEO for the brand, while Albertsons Companies registered a digital sales growth spike in its third quarter fiscal 2020 results. Plus, Salesforce has revealed a new loyalty management platform for companies. Gross margin increased to 29.3

Retail 145

Retail Branding Study Management 145

Perficient

SEPTEMBER 15, 2020

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. How do they address problems like the ones you’re attempting to solve? 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

SEPTEMBER 12, 2018

We are at a defining moment in our corporate reinvention, with a proven track record for developing celebrity and sub-brand collections that resonate with our consumers,” CEO Greg Scott said in a statement. The news comes as a recent study says that U.S. The news comes as a recent study says that U.S. trillion U.S.

New York 100

New York Branding Study Massachusetts 100

PYMNTS

NOVEMBER 17, 2020

The new service enables customers to drop off returns from about two dozen brands at 80,000 participating Simon locations, the release stated. The pandemic not only changed the way people shop, work and study, it also changed returns , something Narvar is helping to manage. Simon specializes in regional malls and outlet centers.

Retail 212

Retail Customer Experience Maine Regional 212

PYMNTS

JANUARY 7, 2021

Silicon Valley buy now, pay later (BNPL) startup Uplift has closed a $68 million credit line deal with Atalaya Capital Management. . Uplift's BNPL solution can be used at leading global travel brands such as United Airlines, Carnival Cruise Line, Southwest Vacations and others. 7) press release.

Payments 148

Payments Capital Study Survey 148