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The fraud triangle: What it is and how to apply it to your customers

Abrigo

How can you put it to use at your financial institution? Banks and credit unions should consider teaching their staff how to use the fraud triangle to enhance their ability to shield customers from fraud. Would you like other articles like this in your inbox? The FTC received fraud reports from 2.4 But why exactly is that the case?

Fraud 195
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The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Bankers often think from the bank’s perspective or from the regulator’s perspective. Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position. The customer experience is horrible for many bank processes.

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The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Bankers often think from the bank’s perspective or from the regulator’s perspective. Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position. The customer experience is horrible for many bank processes.

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2023 Money 20/20 USA Recap

Alex Jimenez

Attendees didn’t face rows of small booths with small branding to get lost in. Money 20/20 USA has become the biggest FinTech gathering in the US. This year the conference did not disappoint, although, in many regards, it felt quite different from previous years. Previously, the meeting areas were relegated to the sides of the show floor.

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2020 GonzoBanker Awards

Gonzobanker

Bankers started the year with good business plans, strong balance sheets, and optimism. And how did community banks and credit unions respond to the COVID craziness? Even George Bailey would have given you the thumbs up. “I learned a long time ago that reality was much weirder than anyone’s imagination.”

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The Current Banking Crisis – 10 Not So Apparent Lessons

South State Correspondent

This article highlights ten not-so-evident lessons of the banking crisis that every banker must consider going forward. 9) Brand Matters: SVB had one of the best brands in banking. 9) Brand Matters: SVB had one of the best brands in banking. SVB’s 43% LTD used to be talked about with reverence.

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CoPilot for Banks – 7 Steps Before Integrating Generative AI

South State Correspondent

While it is tempting to sign the contract for Copilot at a starting cost of $30 per person and distribute the technology bank wide, bank management should understand the greater context of the strategy and investment. This tight integration allows bankers to boost productivity, be more accurathave more creativity.

Training 195