South State Correspondent

AUGUST 15, 2022

Bankers often think from the bank’s perspective or from the regulator’s perspective. Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position. The customer experience is horrible for many bank processes.

Customer Experience 195

Customer Experience Training Strategy Data 195

Gonzobanker

DECEMBER 14, 2023

The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. THE BANKER AWARDS The Bank Acquisition of the Year – goes to the unique PacWest and Banc of California deal. Employees are back to work. We are in awe.

Fintech 194

Fintech Community Regional Technology 194

South State Correspondent

MAY 2, 2022

As a result, bankers love the idea of a sales funnel – put enough prospects at the top of the funnel, and a certain number of customers will fall out the bottom. Here is a fun exercise – Ask a bank product team, “How do you grow customers?” Most banks think in terms of linear growth. Add more resources, and you get more customers.

social media 195

social media Management Marketing Resources 195

South State Correspondent

MAY 31, 2023

The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further.

Data 195

Data Branch Strategies Strategy Mobile 195

Gonzobanker

DECEMBER 19, 2022

All of you with your hands up… … uh huh. It would have required a few trips to the local dispensary to dream up what bankers have endured this year. 1 issue raised by CEOs in our surveys, bankers had to craft a new and compelling post-Covid value proposition to attract it. OK, show of hands. Pull ’em down. Nobody did.

Community 216

Community Fintech Industry Innovation 216

Alex Jimenez

NOVEMBER 4, 2023

Attendees didn’t face rows of small booths with small branding to get lost in. Money 20/20 USA has become the biggest FinTech gathering in the US. This year the conference did not disappoint, although, in many regards, it felt quite different from previous years. Previously, the meeting areas were relegated to the sides of the show floor.

Conference 84

Conference Meeting Trends Fintech 84

Gonzobanker

DECEMBER 22, 2020

Bankers started the year with good business plans, strong balance sheets, and optimism. And how did community banks and credit unions respond to the COVID craziness? Even George Bailey would have given you the thumbs up. “I learned a long time ago that reality was much weirder than anyone’s imagination.”

Idaho 170

Idaho Community Industry Strategy 170

Perficient

MAY 21, 2021

“See where you’ve been to see how you grow.” Within mere weeks, 22 women are in the final stages of completing a Perficient-sponsored coding bootcamp in Detroit; their final project includes designing their own apps, all of which serve the world in various ways and all certain to make an impact.

Milwaukee 348

Milwaukee Software Course Detroit 348

Gonzobanker

OCTOBER 21, 2015

Tripodi told bankers to look for the functional, emotional and societal benefits of our brands and to tell better stories to broaden appeal. We took it as an inadvertent Steve Jobs call-to-action: How do bankers more effectively get the word out on our stories? Main Sessions: Welcome to the SharkTank!

Las Vegas 60

Las Vegas Retail Phoenix Branch Design 60

Gonzobanker

DECEMBER 4, 2019

Recent acquisitions illustrate how data is driving fintech valuations. On the other hand, bank and credit union cultures have struggled with analytics that have historically been supplied (culturally, pushed , often up hill) as infrastructure buys from cost centers. nCino recently announced. And it doesn’t appear to be hubris.

Analytics 90

Analytics Lending Fintech Leadership 90

Gonzobanker

NOVEMBER 18, 2014

And, man, did it ever … with the Aliens -esque signs of bankers getting their brains sucked out (or was it minds being blown by presenters, not sure?). He appealed to bankers to talk about their value creation and higher purpose instead of just making money. Innovation Showcase & Global Innovation Awards.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 19, 2016

A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout. In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses.

Utah 60

Utah System Community Marketing 60

PYMNTS

AUGUST 10, 2016

Clerico has built WePay from the ground up through his innate love of people and by building relationships with customers to provide them with a payments platform that is exactly what they want and need. Today, I talked to summer interns about their careers and how to be successful at WePay. BC: Well, no day is ever the same.

Payments 100

Payments Innovation Software Bitcoin 100

Gonzobanker

DECEMBER 19, 2016

A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout. In the post-Wells-scandal world where the shift from people and bricks to machines and digital is getting very real, bankers are scrambling to build new generations of their businesses.

Utah 60

Utah System Community Marketing 60

Lex Sokolin

DECEMBER 16, 2020

You are just minding your own business being a start-up, thinking “how many more months of capital do I have until we are bankrupt.” The overall transaction process is fairly straightforward, and can be benchmarked to the book-building and underwriting that an investment banker does. Tis the season. First, you’d like to be rich.

Fintech 52

Fintech Capital Company Data 52

Lex Sokolin

DECEMBER 16, 2020

You are just minding your own business being a start-up, thinking “how many more months of capital do I have until we are bankrupt.” The overall transaction process is fairly straightforward, and can be benchmarked to the book-building and underwriting that an investment banker does. Tis the season. First, you’d like to be rich.

Fintech 52

Fintech Capital Company Data 52

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. By Beth Mattson-Teig.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Gonzobanker

DECEMBER 22, 2015

Sure, we bought some December options on west Texas crude at $100 a barrel, but it was only with a third of the 401(k)—plenty of time to make that up, right? It’s hard for any banker to avoid gulping at the sheer long-term performance of George Gleason II and his team at the Bank of the Ozarks. ” – Tom Armstrong. That’s two.

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

AUGUST 22, 2016

Samantha and Nick would boot up “Jack” every couple of days. In his brand new book, “ The Curse of Cash ,” Rogoff also devotes a fair number of his pages to Central Banks’ inability to regulate monetary policy because, among other things, there’s too much cash being hoarded by people who are, by and large, engaging in bad behavior with it.

Payments 100

Payments Bitcoin Cards Taxes 100

Independent Banker

OCTOBER 29, 2014

Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? It’s become a familiar story, usually with a new splash. s entry into the payments business with Apple Pay. Fees follow.

Mobile 105

Mobile Community Bank Community Technology 105

Fintech Labs Insights

MARCH 31, 2015

He was curious about how the mobile user experience at the newcomers compares to that from major banks. So I decided to check out BankMobile , the mobile-first brand of Customers Bank , that has been getting a lot of press lately (for example, Mary Wizniewski in American Banker , David Gerbino in The Financial Brand ).

Mobile 12

Mobile User Experience social media Security 12

William Mills

SEPTEMBER 9, 2016

Showing how someone can connect to other vendors for free for their clients. Showing how someone can connect to other vendors for free for their clients. Now showing how Avoka can integrate with a ton of apps in a matter of days with your company’s brand. Check back for new updates throughout the day.

social media 40

social media ATM Mobile Customer Experience 40

PYMNTS

JULY 20, 2017

The British Bankers Association (BBA) reported 19.6 market, Atom Bank has been shaking up the traditional banking scene by offering banking services like a savings account and SME lending through its mobile platform. The digital-first approach appears to be resonating well with consumers. The trend is mirrored in the U.K. million U.K.

Digital Banking 128

Digital Banking Video Mobile Survey 128

PYMNTS

AUGUST 30, 2016

In 1947 a carpenter from Billund Denmark came up with the single greatest design innovation in the history of toys. How do you abstract the problems? He called it the lego. According to an actual mathematician, the six basic lego blocks yield about 100 million combinations. If we want to reduce it to a world – it is abstraction.

System 102

System Innovation Marketing Tools 102

CB Insights

OCTOBER 31, 2019

In this report, we round up the industries where the real “chatbot revolution” is taking place — and highlight the most important lessons for companies hoping to leverage the technology. The rise and fall of chatbot hype: How the bubble burst. Commercial Banking: How JP Morgan’s chatbot saves the company 360,000 hours a year.

Industry 78

Industry Examples Tools Retail 78